2019 Chevrolet Equinox: adaptive cruise control problems

Filed Jan 20, 2023 · Brakes · 79,000 miles · NC

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving approximately 60 MPH and depressing the brake pedal, the cruise control failed to immediately deactivate. Additionally, the brake pedal was very hard while being depressed. The contact stated that a message to repair brake assist was displayed. The vehicle was taken to the local dealer who diagnosed that the brake booster was faulty. The vehicle was not yet repaired. The local dealer was contacted and notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 79,000.

Filed May 22, 2022 · Driver assistance · OH

today on may 22 2022 i was driving on cruise control at 60 mph when the brakes locked up and slid the wheels. the brakes didnt release untill i pressed on the gas pedal. this is the exact same thing that happened last summer and reported on your file number 11427660. this is a serious safety problem that could get someone KILLED. the dealer replaced a brake control module but same problem reappeared.

Filed Jan 11, 2022 · Brakes, Driver assistance · MD

What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.

Filed Aug 26, 2021 · 10,000 miles · NH

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 70 MPH on adaptive cruise control, the brakes applied independently. The contact stated no warning light was illuminated. The contact stated he continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause for the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to the local dealer however, the vehicle was not diagnosed. The contact stated that he continued to experience failure for over 2 years. The contact took the vehicle to a second local dealer, Cantin Chevrolet (623 Union Ave, Laconia, NH 03246: (603) 524-0770) and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.

Filed Aug 3, 2021 · Acceleration, Brakes · OH

i was traveling on cruise control at 60 mph when i clicked down to 55 mph at speed change. a couple minutes later the brakes slammed on hard enough to have the front wheels chirping i dont know if rear brakes came on but i went from 55 down to under 30 in a hard panic braking. this threw my wife up aganist her seat belt since she has had a stroke her resistanse to the hard slow down was low. i stepped on the gas and the brakes released i cant remember if i re engaged the cruise control or if it never disingaged. the other thing that happened was the warning about not using the info display while driving came up this only happens now and than when you start the car. so i suspect i had a momentary power lose in that circuit and what ever else is tied in to the info center im retired but i worked in mechanical engr all my life so i have some knowledge of systems

Filed Dec 13, 2019 · Acceleration · 11,345 miles · TN

Tl* the contact owns a 2019 chevrolet equinox. While driving approximately 50 MPH or higher with the adaptive cruise control engaged, the vehicle suddenly made a dinging noise and decelerated. The contact had to wait approximately two minutes before the vehicle returned to normal. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 11,345.

Filed Nov 6, 2019 · Driver assistance, Electrical · 2,000 miles · IA

Tl* the contact owns a 2019 chevrolet equinox. While driving approximately 65 MPH, the adaptive cruise control shut off and the "adaptive cruise control not available" indicator illuminated. The failure recurred several times. The vehicle was taken to dunlap motors (866‑715‑7154, located at 520 1st street east, independence, ia 50644) where the computer system was reprogrammed. The failure recurred and the vehicle was taken back to the same dealer who reprogrammed the computer again. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000. *pm consumer states each time failure occurred no cars were ahead of them but the vehicle would brake abruptly. On 12/17/19 a monitor was placed in vehicle by the manufacturer, but they have not heard anything back about it. Consumer states that they have also experienced issues with the phone, radio and rear defroster. This leads them to think that something is wrong with the wiring in the vehicle.

Filed Sep 4, 2019 · Brakes · 3,000 miles · IA

While driving along with the cruise control set at 70 mi/hr on a clear day with no other cars within 500 ft., except for one on the inside lane behind us, the brakes suddenly came on hard and only released after it slowed the car down to 60 mi/hr. The red LED's did not come on and the driver's seat did not vibrate. The service advisor I spoke with said he drove a 2019 equinox to omaha and had the same thing happen. He thought I may have hit a bug that caused it, but the camera lens was clear. I was traveling straight on highway #63 south of rochester, mn. When it happened.

Filed Mar 19, 2019 · Acceleration · 450 miles · KS

While traveling on interstate at adaptive cruise control set at 72 a chevrolet traverse passed on the left at avery high speed as it passed my drivers door our equinox immediatley applied the brakes and rapidly slowed to 55mph when the traverse had passed our equinox resumed 72 MPH