The contact owns a 2012 Chevrolet Equinox. The contact stated that while she was at the stop light, the vehicle temporarily stalled. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the ignition switch of the vehicle would not turn all the way to the locking position and would fail to release the key after several attempts. There were no warning lights illuminated. The contact also stated that the rearview camera inadvertently turned black while reversing. The dealer was not notified of the failures. The manufacturer was notified of the failures and advised the contact that they could not assist with the repair of the vehicle because the VIN was included in a recall related to the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.
2012 Chevrolet Equinox: backup camera failure
6 of the 685 complaints about the 2012 Chevrolet Equinox describe backup camera failure.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 1
Backup camera failure by model year
What owners say
I have noticed my car does not signal to me when I'm getting to close to something in my backup camera. In other words I backed into someone's garbage bin while reversing. I was going very slow. This is a problem for me as I don't feel the camera is very accurate. I was watching the camera and listening for a beep with no music or air going because I had noticed I hadn't heard the thing beep before. I was only in the driveway but this could have caused an issue if I was parallel parking on a side street in town.
Rear camera not working. Went black and fuses replaced still no camera view. Vehicle is stationary and still no camera even when you put in reverse. Camera doesn't come on..its just black. I have the display on for camera as well still don't work
The right head light side goes on and off, the stereo turnes off while listening to it and the signal lights don't work when the radio turns off on its own also the rear view camera turns off at the same time the radio does. The front and rear wipers don't always work. The engine lights comes on and off and the tire pressure sensor comes on and off. Also engine oil consumption.
The my link radio goes out at around 40,000 to 50,000 miles. With the loss of the radio you lose backup camera and all the info on the vehicle including warnings such as turn indicator noises, hazard noises, and all the other smart features of the vehicle.
In july of this year, it was a 100 degree day in charleston, and my wife had our 2 years old daughter in her car seat. My wife had the airconditioning on, and the car running, and she checked the mail, for some reason, the locks on the doors engaged, and my daughter was locked in the car. I immediately called the dealer, and I brought the car in for service. They had my vehicle for over a week. They returned the vehicle to me and informed me that they had redone all the wiring and that it should all be fixed, and it wouldn't happen again. Then as fate would have it, our rear view camera started going in and out randomly, but we didn't think anything of it, then sure enough, once again in september, I had my daughter out to lunch, I placed her in her seat, strapped her in, and laid the keys down next to her, the doors were all unlocked, I closed the back door, went to open the front door, and the locks engaged once again. This time the AC was not running. My wife had a key but was about 45 min away. This time, the baby was in there for over half an hour, and was a hysterical mess. I immediately called the dealer again, obviously much more upset this time, and asked them to explain what was going on. They had no answer and asked me to bring it in again. I brought the vehicle in, they had it for over 2 weeks and informed me that they had reset everything to factory specs, and given me 2 new key fobs, as they thought the fobs may have been causing the issue. I got the car back and within an hour, of getting the car back, the camera went out on the dashboard.I called the sales manager again, and he came and picked the vehicle up. The only thing we have been told and I quote is "we are chasing a gremlin in the wiring system", they cant figure out what it is, they want to put me in a new 2015. Gm corporate cannot offer any resolution outside of a new key fob.
Service bulletins that may apply
- This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
- This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...
- Electrical system
- Electrical system
- This warranty administration bulletin provides policy information on the requirements for 12V battery...
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- Electrical system
Related recalls
Electrical system: ignition
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
- Risk
- If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick 1‑800‑521‑7300, and GMC 1‑800‑462‑8782. GM's number for this recall is 50490 and 50491.
Recall number 16V502000 · Recall details
Questions about the 2012 Chevrolet Equinox backup camera
Is backup camera failure a common problem on the 2012 Chevrolet Equinox?
6 of 685 owner complaints about the 2012 Chevrolet Equinox (1%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2012 Chevrolet Equinox?
There is 1 recall and 262 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Chevrolet Equinox
Oil consumption 154Wipers 125Stalling 102Check engine light 94Engine failure 50Jerking 35Loss of power 28Knocking 26Fire or smoke 12Fuel pump 11Hesitation 10Won't start 10ABS 9Transmission failure 9Airbag light 8Misfire 8Warning lights 8Fuel smell 7Steering lock-up 7No deployment 5Harsh shifting 5Headlights 5Shudder 5Tire blowout 5
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