The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle started jerking and surging forward, and the engine power was reduced, causing the vehicle to decelerate. The contact depressed the brake pedal and turned on the hazard lights to move to a safe place, and the vehicle was towed to the residence. After parking the vehicle overnight, the vehicle was started; however, the check engine warning light was illuminated. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer cleared the fault codes and advised the customer to change the high-pressure pump if the check engine warning light illuminated. The contact researched and found information about Technical Service Bulletin: N242450160, the federal safety agency ID Number: 11009677 (Fuel/Propulsion System); and contacted the manufacturer, who informed the contact that the vehicle was not included. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 70,000.
2024 Chevrolet Equinox: jerking or lurching
5 of the 84 complaints about the 2024 Chevrolet Equinox describe jerking or lurching.
- owner complaints
- 5
- of this car's complaints
- 6%
- recalls
- 0
Jerking or lurching by model year
What owners say
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving approximately 35 MPH, there was a loud ticking sound coming from the engine compartment, and the vehicle started jerking, vibrating, and decelerating before it stalled. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with bearing and push rod failure. The contact was informed that the engine needed to be replaced. The engine was replaced, but days later, the contact discovered engine oil was leaking from the vehicle onto the driveway. The vehicle was driven back to the dealer, who discovered a pinhole in the engine intake manifold, which had caused the engine oil leak. The intake manifold was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,600.
The transmission lurches and shakes violently when under pressure such as times when trying to accelerate onto a highway. I recently was traveling and had to enter numerous highways and each time the transmission was extremely jerky and I felt it may fall out of the car at some points. Once I was trying to get on to the highway and a tractor trailer was coming up behind me and I literally have to pull off to the right because the car would not accelerate and was jerking violently. I've had it to Chevrolet service three times and each time they tell me it's normal which I know is absolutely not true.
September 2025, January 2026 and March 2026 on the freeway heading into the caldecut tunnel and the car jerked check engine light came on and the engine went into reduced engine power. All three times the car had to be towed into the dealership, all three times the fuel pump has been replaced. This is a 2024 Equinox. Anyone living in the bay area knows what the traffic is like, my son could have been killed any of these times due to faulty parts being replaced into a new vehicle. Contacted GM and they refuse to buy it back. I see there is a class action suit for faulty fuel pumps but they seem to keep replacing the same faulty parts.
Question 1) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer 1) The brakes and yes the automobile is available for inspection. Question 2) How was your safety or the safety of others put at risk? Answer 2) My wife and I deliver meals on wheels in the Georgia Appalachian mountains every day. There are hundreds of curves on our route. When we (we have BOTH experience this effect when driving) gently press the brakes most of the time the car responds by slowing down gently. But there is AT LEAST a dozen or more times a day when, while pressing down on the brakes in EXACTLY the same way the car will slow down 5-10 mph in SECOND OR TWO. This jerks us forward and multiple times our head slam back into the headrest. When a vehicle is behind us they have to slam on their brakes also. Someday We will be rear ended because of these brakes. It is a completely random occurrence - we never kno when a gentle push on the brakes is going to cause this dangerous show down. Question 3) Has the problem been reproduced or confirmed by a dealer or independent service center? Answer 3) We complained to Valley River Chevrolet in Murphy NC. The service guy told me that they examined the brakes and they looked OK. He said that these are new electric brakes Chevy is using and that happens with them. Question 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer 4) It has been inspected only by the Chevrolet dealership. Question 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer 5) They first appeared when we bought the vehicle, My wife thought that I was pressing down too hard on the brakes to make it happen and I told her I pressed the brakes the same way each time. Then she drove it for a number of weeks and found the brakes did exactly the same thing to her. There was no message.
Service bulletins that may apply
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- This service bulletin informs the technician of an alternate lift procedure that has been developed when...
- This service bulletin provides information on some vehicles that may rock or move slightly forward or...
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is...
- This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required...
- This service bulletin provides information on a normal characteristic of a transmission that will not...
Related recalls
No recalls on record for this model year.
Questions about the 2024 Chevrolet Equinox jerking
Is jerking or lurching a common problem on the 2024 Chevrolet Equinox?
5 of 84 owner complaints about the 2024 Chevrolet Equinox (6%) mention jerking or lurching. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2024 Chevrolet Equinox?
There are 0 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Chevrolet Equinox
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