When making turns there is a cracking and popping sound coming from under the hood. Dealer determined engine cradle needs to be replaced a second time. However, chevrolet stated there was nothing that could be done at this time, they were working on a solution.
2000 Chevrolet Impala body complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
Front of vehicle was rattling when making turns at slow speed. Dealer replaced engine cradle. In august of 2001 rattling returned. Dealer replaced steering upper shaft.
I have got the third steering column, third set of tires and a new cradle. The problem started at 4437 miles and has continued yet @ 37204 miles. Have been to many dealers, contacted gm and now have a better business bureau complaint filed. The dealers told me it was the tires and the tire dealers told me it was the car. In 4000 miles my tires went from 9/32" to 3/32" wear. The "klunk" in the front end is still there. The vehicle likes to "wander" down the road with vibrations felt in the steering wheel. The service manager took it on many test drives and contacted the regional manager=who said "not another dime in this car". I was escorted to the sales department and introduced to a salesman for purposes of trading the vehicle in. The offer was less than nada trade value. I have contacted gm's assistance line many times and just got the "run around" with operators documenting conversation and no one would let me talk to a "real" supervisor. All I wanted to do was ask for a fair solution to the problems that the dealers and gm know that they have. My vehicle is now out of warranty with the same problems since I bought it. Why = if gm states in their literature = they are committed to "customer satisfaction" = not responsive in a fair manner and I had to take this issue to all of these extremes????????????? Also at issue = is the fact that gm penalizes dealers (with bad customer surveys) due to the manufacturers engineering problems. What happened to telling the "truth" and "customer satisfaction" in business????????? (tiresize: p225/60r16)
No summary listed for abov evehicle.
Vehicle would make a clicking noise whenever a turn was made. Vehicle was taken to dealer, and informed consumer that the subframe was broken. Repairs made by dealer. Feel free to provide any further details on this matter.
Engine cradle is out of position, causing tires to become misaligned. Dealer has been contacted, but refuses to repair under warranty. Please provide further details.
Engine cradle/undercarriage defective/ this adversly affects power steering. Engine has shut off on 4 different occasions over two months span. Dealer can't replicate stall and therefore cant fix. I am too afraid to drive this car. I will not drive until problem is fixed. Each stall has occurred in hot weather and on highway and in heavy traffic. Extremely dangerous.
The problem that happened after this subframe assembly was bent is the safety issue I am concerned with. When this assembly gets bent it smashes the power steering lines in the frame which in turn causes the power steering hoses to reach a high enough pressure to explode and you loose your power steering. What I am concerned with is someone traveling down a highway at say 70 MPH and hitting a pot hole and this sub frame failing and at this time losing your power steering.
Engine cradle mounts were wearing out, replaced twice already, currently need replacement again.
Trunk unlocks but fails to automatically lift up! Does not even open up a fraction of an inch!.
A fuel smell coming from underneath hood at start up and shut down of vehicle. Please provide any additional information.
The intermediate steering shaft assembly appears to be defective on a number of 2000 model year impalas. No tsb or recall from gm as of yet. Aluminum engine cradle still a big safety concern in these vehicles.
The front end missed a weld on the frame which came from the factory that way.
Clicking noise in front end at 3000 miles ended up replacing the frame on new car.
Rattle noise coming from front end causing excessive clearance on cradle, complete engine frame replacement as well as additional shims installed, however noise still present.
No summary listed for above vehicle.
The car makes a popping (in the structure) sound upon stopping, starting and turning corners very load, annoying, and frequent.
The aluminum subframe has two brackets that need to be welded according to chevrolet. The aluminum subframe "flexes" causing a clicking sound when the steering wheel is turned to the left and the right. Chevrolet advised the dealer to weld the two brackets and that should quiet the noise. Chevrolet said that there are no safety bulletins on this issue.
The dirty windshield washer fluid deflects off the windshield onto the windows causing poor visibility out of the windows due to design. Nlm
Design of rear spoiler obscures view out of rear window. Nlm
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