While driving at 70MPH on I10 in MS I experienced loss of power steering in heavy traffic. I received a notification on the dashboard of a problem, but it was difficult to maintain control of the vehicle and maneuver to the right lane to exit. The car was difficult to drive but I managed to pull into a large gas station and shut it down and ask for directions to a Chevy dealer. The Power steering returned when I restarted the vehicle and a Chevy dealer was several miles away, but the dealership personnel advised me to continue the trip since I reset the system, but could not tell me if it would reoccur. I drove another 250 miles to get home and did not have another incident. But after checking online forums I notice other such issues and this is quite dangerous at high speed and heavy traffic.
2015 Chevrolet Impala steering complaints
Page 2 of 3: complaints 11 to 40 of 44, newest first, as owners wrote them.
Around the first of October I was headed home with my family. As we were merging over to exit lanes to get on the ramp to exit the freeway the power steering failure light came on and simultaneously all my power steering was gone. I literally lost control control of my car. I was in the midst of turning when the car swerved and at 70 MPH it was very dangerous situation. My wife and I had just switched driving places several miles back. She panicked and said she couldn't imagine what she would have done if that had happened to her. She also swore to never drive that car again. I don't know how many times this has happened to others but I can say with all honesty this is a very serious problem. There wasn't an accident but I did cause everyone near me on the road to swerve and brake suddenly to avoid colliding with my vehicle. As of today the car hasn't been repaired and I haven't relayed this to the dealership. That being said even if they were for some miraculous divine reason to repair it for free the danger of this occurring again is still there. This feature is dangerous and I pray something is done about it.
I have replaced my hub bearings on my both front tires twice . I continue to get a grinding noise and jerking while I'm trying to accelerate. While reversing, turning left or right this happens. Also doesn't matter the speed. This is very dangerous as it almost caused me to get into several accidents. I put my money and trust into chevy. This should be absolutely be a recall.
The power steering on my vehicle went out while driving on the epxressway with no advance warning. I received an alert on my dash to service power sterring and that was all. Per the dealership this was caused by a catastrophic internal failure of the steering system when a gear became bound up by a broken suspension line and could have caused a serious accident
The power steering continues to go out while driving. It will be driving fine and then all of a sudden you have no control over the vehicle. This is a major safety concern. Yesterday it happened while I was driving. I came to a stop turned the car off and back on and it still wasn't working. I had to go back home and find a different way to work. It has happened so many times I can not solely rely on that car. There needs to be a recall and a fix of this problem.
Tl* the contact owns a 2015 chevrolet impala. The contact stated that the electronic stability, brake assist, and power steering assist warning lights illuminated intermittently. The contact took the vehicle to cannon nissan of oxford (479 ms-6, oxford, ms 38655, (662) 236-3300) who repaired the wiring harness. The contact stated that the failure persisted. Additionally, the vehicle no longer revved up when starting. The contact returned the vehicle to the dealer who stated that the receptors along with other unknown repairs needed to be performed. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 60,000.
Going down the road I had a steering with care light pop up. And I had trouble controlling the vehicle. After turning the vehicle off for a couple minutes there is not problem. Currently I am terrified of driving the vehicle in the sense of loosing control or even my life.
While driving down interstate steering assist disabled alarm came on. Vehicle basically impossible to steer !! Took extreme amount of effort to turn wheel at all. Way beyond what a normal non electric steering car would take with power steering out. Very dangerous at highway speeds. Managed to get car off road without killing myself or anyone else. Towed to dealership. Steering gone. $3100 to replace. Ridiculous for a 4 year old car.
Power steering failed while driving. The rack has to be replaced. It's a $3,000 repair on a 5 year old car with less than 60,000 miles
Loss of power steering assist and a "service power steering" message. Loss started upon start-up in morning and continued thru 25 mile commute to work. Eight hours later condition was gone and all systems normal from start-up to return commute home. During loss of assist car was extremely difficult to steer.
Leaving home going to the fuel station to get gas for my car. I pulled out of the gas station and starting driving down the road about 1 min in to drive my service light came on stating to service my power steering, I could not handle the car, the steering was stiff to turn, I had to pull over shut down the car waited a few minutes started the car back up and the power steering returned to normal. Sense then, I have had a few more occurrences with the power steering.
I was driving down the road back in february a week after I bought the car with 90,000 miles on it one owner the steering wheel locked in position and on the dash it said 'service power steering drive with care' I really didnt know what happened and and told my son I should get it checked out before I give it to him but he wanted it now and it never happened again until 11/22/19 when he came out of walmart after cranking it and killing it and minutes later it resumed to normal. Now I got to do something
When I started my car this morning, I got an message on the instrument panel that said service power steering drive with care. When I put the car in reverse, I could barely turn the steering wheel. I looked up the service message and saw that this car does not use power steering fluid, but rather an electrical system for controlling the steering. At that point I had to leave it at home so it can be taken to the mechanic. This happened with 72,180 miles on the vehicle.
Eb i84 leaving baker city or, 70mph, coming up on a series of "slow speed" s curves and the electric power steering shut down. Message on dic says "service power steering drive with care" wheel would hold whatever position it was put in and would not return to center without significant force. Nearly put the call into the concrete barrier. Just barely kept it on the road. Steering would not maintain center. Kept trying to rest just left or right of center forcing us to 'weave' back and forth as we limped the car home.
I was pulling out of the gas station on to a busy highway when the steering wheel became very difficult to move and a message came up on my dash saying "warning: power steering system failure drive with caution. I was able to get the car to a parking lot and power cycle with no effect. After letting the car sit for 15 minutes I restarted it and the power steering was working normally. This is the second time it has failed.
While driving home from work power steering lost power on bridge & could barely turn wheel had the vehicle towed to dealer when I was informed it was also leaking gas fumes
While I was driving, power steering was lost. It was extremely difficult to turn the steering wheel. I could have easily crashed. The dash display showed a message, confirming the problem. My obd scan tool showed the two following dtc codes listed under power steering: c00800-12 and c056d-3b.
Sensors on the back bumper went bad due to moisture getting in, screwed up electrical system which is the brains of the vehicle. Chevy needs to recall this car, tons of owners are having this exact problem. My vehicle is currently in the repair shop and the sensors are not available due to the overwhelming number of customers that are having to purchase them. The repair shop cannot even be given an expectant date that the sensors and wiring heirness will be available. Recall theses cars chevy, they know this is a manufacture defect, this is a $1500 fix that the customer is left to pay. When they know tons of customers with this vehicle are having the very exact some issues. My vehicle was in motion when I experienced the issues.
When you start to car the power steering is out and it locks up then you drive and it's like driving a manual steering car
Tl* the contact owns a 2015 chevrolet impala. The contact stated that the power steering was faulty. While driving out of a parking lot, the steering wheel seized and "power steering assist" was displayed on the instrument panel. The vehicle was towed to richard lucas chevrolet (1077 us-1, avenel, nj 07001, (732) 634-0100) where it was diagnosed that a new rack and steering gear needed to be installed. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 17,052.
My car is 2015 impala ltz and I am the first owner. On the morning of jan 08,2019, at 8:00am, I left my house and drove route 77 north bound to fairlawn. It is still rush hour and many cars were on the road. At the distance about 10 miles away from my house in high way of 77, my steering suddenly became very stiff and it seems it was locked. I was at the fast lane at that moment and my car was about 70 miles/hr. There is a curves ahead of me and it is so hard for me to turn the steering wheel to follow the curves. So I have to turn on the emergency light on, slow down my car and tried to steer the car to the emergency shoulder. It was so dangerous because I can not control the car direction well and slow down the car speed very fast without bumping into other cars. It is in motion condition in highway route 77 losing the control for steering wheel. My car was towed to gm dealer at approx. 10 am on jan 08. Till now it is afternoon of jan 09, gm dealer still can not find out the problem and get it fixed. The quality issue may cause very dangerous situation for other drivers as well. I think it is very essential for me to bring out this quality issue for 2015 impala ltz.
Tl* the contact owns a 2015 chevrolet impala. While driving 55 MPH, the power steering indicator illuminated and the steering seized. The vehicle was taken to boyd chevrolet cadillac buick (1875 spartansburg hwy, hendersonville, nc 28792, 828‑693‑3461), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000. *tt
Tl* the contact owns a 2015 chevrolet impala. The contact stated that the power steering "drive with care" warning indicator illuminated and the steering wheel seized. There were recalls for the 2012 and 2014 model vehicles, but not for the 2015 impala. The dealer was not notified. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 83,000.
While driving a complete loss of power steering making the car extremely difficult / dangerous to steer. The entire electric power steering system needed to be replaced along with the side detection modules. A frightening experience.
Tl* the contact owns a 2015 chevrolet impala. While driving 35 MPH, the power steering failed and the steering wheel seized. The contact stated that the power steering warning indicator illuminated. The vehicle was towed to bowman chevrolet (6750 dixie hwy, village of clarkston, mi 48346) where they stated that the vehicle was not included in the federal safety agency campaign number: 14v450000(steering). The dealer also stated that the steering gear assembly needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 73,000.
Electric power steering failed whil driving making this 21/2 tom car impossible to steer
On 11/20/17 my wife was driving our car, taking one of our daughters to school when the car sounded an alarm and message of "power steering failure - drive with caution" appeared on the dash. She was on a city street and moving, but needed all her strength and body weight to turn the wheel. She had the car towed tot he dealer, who advised that their was a total failure of the electronic steering rack and pinion system, making the car unsafe to drive. Further, the parts needed to repair the condition are apparently on national back order, and as of this writing gm/chevy is not responding to my dealership's request for an eta on the needed parts. I am being told my car will very likely be kept through the new year. I am very concerned as this is a major safety issue for my family. Further, if these parts are on back order, and gm is not responding to the dealer with an eta, that tells me that this is likely a wide spread problem. I do not want my car 'repaired' with a faulty design or part that may fail again, creating a dangerous situation.
I am writing this email in regards t my 2015 chevrolet impala. On march 14th 2016 I purchased a used 2015 chevrolet impala. When I purchased the impala it had 12,050 miles. March 17th 2016 only three days after I purchased the car, I got in the car to head to work, when I turned the car on there was an error stating power steering needs service. The steering wheel would not turn and was in a locked position. I called the dealership and at that point they said they had to send a tow truck to pick up the vehicle. Around 11:00am that day a tow truck came to pick up the car and I went with the tow truck to the dealership to pick up a loaner vehicle. A few hours later I received a call from the service department stating my car was repaired and I could pick it up. When I picked up the car I was told there was a communication error with the power steering problem the system was reset and I should have no problems moving forward . Please see attached document dated march 17th 2016. On may 6th 2016, I was backing out of garage/ driveway and as I went to turn (still in reverse position) I suddenly was unable to steer the car. I immediately called the dealership and was sent to a voicemail due to the time being after hours. I then proceed to turn the car on and off several times and the warning went off and I was able to move the car into a safe position on the road. Please see attached document dated may 11 2016. On june 25th 2016 it happened again and this time I was driving. I thank god that my boyfriend and I were on a side street and we were going at a very slow speed. I called the dealership immediately and was told to bring the car in for service.
Started having issues with the cv axles popping when starting and stopping at 18000 miles. Motor mount went bad shortly after and steering started acting really sluggish when trying to turn. Around 25k miles it started getting worse about turning and the gauges would start resetting on there own. After a day of that happening the passenger side dash caught on fire.
Bought a pre-certified impala, we were told that they had changed the power steering pump from the previous owner and everything was good. I just made my first payment on march 26, 2016 and that same day I went out and got in my car to leave from my daughters house and I pulled out about 100 ft and the steering wheel locked up on me, I could not turn the wheel at all. I turned my car off and called my husband, he came out and it done the same thing to him and then it finally started moving again so he took it to the dealership. They stated that it was ground wire to the power steering, so we said ok it should be fine. Today I went to stop at a stop light on a city street and the wheel pulled to the right and I turned it back to the left and the steering wheel would turn but it kept going to the right. Thank god I got stopped, it finally decided to straighten out and it was pulling to the right so now it is back in the shop and I am afraid to drive the car again. This has been a very stressful experience.
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