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Chevrolet Impala lane assist problems

10 of the 10,418 owner complaints about the Chevrolet Impala describe lane keeping assist jerks the wheel, most of them for the 2014 model year.

owner complaints
10
worst model year
2014
typical mileage
70,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

What owners say

Filed May 6, 2023 · Driver assistance · OH

I have a 2014 Chevrolet Impala 2014 Ltz with 75000 miles on it. About a week ago I got a notification saying "service side detection" I lost my side detection on the side mirrors. Now my lane departure camera stop working and now my part assist for the rear camera has also stopped working. What's the point of paying more for a vehicle to be safe if all of the safety features start to fail.

Filed Apr 24, 2022 · Driver assistance, Electrical · MI

Service blind spot detection system alert come on i took it to the dealership and paid 95.00 to diagnosis they wanted 1900.00 to fix the problem 2 weeks later while waiting for an appointment the entire system is failing Forward collision warning, Lane departure warning ,and Parking collision warning. the dealer now wants another 95.00 to re-diagnosis seeing as only the blind spot was the only warning at first. I'm being told this could lead to the vehicle shutting down even while driving

Filed Dec 6, 2021 · Driver assistance, Electrical · WI

All instruments failed. After a couple restarts they came back on. Lane departure alert doesn’t work now. From a web search, I’m afraid it’s just the beginning. No, I haven’t taken it to the dealer; they charge for diagnosis. And it hasn’t been inspected. The problem doesn’t act up all the time. There are no warning lights, the system just fails. I have 50,600 miles on it. If you find what I’ve found in my web search, the cost of repair is staggering, especially for retirees. I hope you look into Chevrolet’s problem they’ve been having with the Impala.

Filed Dec 27, 2020 · Driver assistance · 73,000 miles · MA

The front camera collision, lane departure, blind spot warning system are all part of an electronic system that warns the driver. In 2014, chevrolet located these modules in the rear bumper and did not sufficiently protect them from the weather elements, so water gets into them and can cause a fire, and failures from losing your dash gauges to the vehicle not starting. Chevy was nice enough to issue a service action, but limited to a 6 month time frame for repairs. They issued n172097060, which was available from april 2019 to january 2020. This was nice if it failed during that time. Mine failed for the first time in october 2017, which was repaired under warranty, and again in april of 2020, which was just out of the warranty period. Chevy said they would not cover this safety issue again because I was out of the n172097060 recall due to time, not mileage. I believe that this should be covered for a longer period of time because it is a safety issue.I was reading that there was a letter sent, but I never received it. I would have brought the car to the dealer the next day, knowing about the problemm.

Filed Jul 20, 2020 · Electrical, Lights · 87,000 miles · IL · crash

Around 3 years ago. 3 parts the lane departure modules control are the blind spot sensors, rear backup sensors and a front camera. My lane departure modules got wet and messed up my car where there were many things going wrong. While I was driving my car said the air bag went off, theft was detected, blower fan & temp controls where going on and off while I was driving. 2 years ago gm agreed to replace the modules. The dealership said they were having problems with the programming of the modules. They finally got them to program. The day I picked up my car I noticed issues with the sensor system. They said to drive it. I took it and the problem got worse. With the blind spot sensor, on the passenger side goes on and off all the time, I have pictures and videos showing where I am driving with no vehicle next to me at all with the light for the sensor shining bright. The rear backup sensor does not warm me, last week I did not see a garbage can behind me because it was lower than my trunk and I hit the can and broke my tail light. The front sensor that tells me I am going to fast for the car in front of me goes on randomly when the car in front of me is more than 100 feet or no car at all. I have taking my car to 3 dealerships 4 times. All the deanship's say they can't fix it because they don't get a code. There is no code for this, not to mention when my lane departure modules failed there was no code for it, they just stopped working. They say it is undiagnoseable. Gm saw the pictures and videos and are now saying there is nothing wrong with the system without looking at the car just the pictures and videos. How can they say nothing is wrong when you see in the videos the light is on and no car is next to me? How do I let my 15-year-old daughter drive this car with a light on when no one is there? Please help me! The safety and security system is not safe at all.

Filed Aug 7, 2019 · Airbags, Electrical · 78,000 miles · IL

I had a problem with the lane departure modules that explode and and caused my system to fail. Saying that my airbag deployed, my gas was empty, they theft is detected, the A/C blower motor turned on and off, finally I got the modules replaced, but now there are new safety issues happening. The light on the mirror to tell if someone is next to me turns on all the time. I almost ran off the raid because I was changing lanes and it went off and now one was there. The backup sensors are delayed in telling me if something is behind me or coming behind me. The front system does not make the car slow down when I am in cruse control and a car goes slo infornt of me. I don't trust that the airbag will go off if it needs to in a collision.. I really don't feel safe in this car.

Filed Apr 12, 2019 · Electrical · 41,600 miles · WI

I was driving on 2-lane road and the right side detection system (sds) indicator light in the side mirror came on even when there were no cars or objects next to me. The indicator light would not turn off even when the car was off and parked. No warning messages came up when the car was started. I turned the sds and park assist off in settings, but the light remained on. I removed fuse 62 (rear camera/park assist/side blind zone alert) in the engine compartment fuse block to get the light off. I reinstalled the fuse and the light remained off until the next time I started the car and it turned back on and stayed on. A few days later I got a warning message to service the sds when I started my car. The blind zone alert system indicator lights did not come on and the system did not work at all even when vehicles were in my blind spot on the left or right side of my car. I received 3 warning messages when I started my car. They said to service front camera, park assist and sds. Fuse 62 was blown. I replaced the fuse and it immediately blew again. None of the driver assist systems worked including the side blind zone alert, lane departure warning, forward collision alert system, park assist and rear cross-traffic alert. I took my car to lake geneva chevrolet dealership. They diagnosed the problem, which required removing the rear bumper to check the 2 sbza modules mounted on the inside corners of the bumper. They discovered corrosion in both modules due to water intrusion, which shorted out the electronics. They said it was caused by water on the module seam getting into it by freeze thaw. They had to replace both modules for a total cost including labor of $1172. They stated that it will happen again since it is the same module design and due to the mounting location. Chevy has know about this since before 5-2017 when they issued tsb# 17-na-154 about exact problem.

Filed Mar 19, 2019 · Electrical · 70,000 miles · IL

The lane departure modules get wet and are located behind the rear tire. As a result the electrical system is now failing I get messages that my airbag has deployed. The gas gauge drops to empty. The heat in the drivers seat does not work. Now I have unexplained water in the bottom of my trunk with no sings how it got there. I honesty do not feel safe driving in it not know what will happen next and it my gauges tell me wrong information. Ie no gas

Filed Jan 24, 2019 · Electrical · 35,000 miles · OH

While driving 70 MPH, my side detection light remained on and stayed that way for a few days then completely stopped working. I was still under 36,000 but over 36 months. I made an appointment with the dealership but cancelled after talking with my friend who said the same thing happened to her denali and it cost her $3000 to fix it. A few months ago, I was driving around 50 MPH, all the sensors started flashing on my dash-parking assist, brakes, side detection, front camera, etc. The gauges stopped working, the heater turned off as did the radio and felt like the power was way down. My blinkers weren't working either. I pulled over and turned the car off to try to reset it and it did not work. I finished my drive to work. When returning to my car, it did not replicate the same behavior as in the morning. Now, my lane departure and front crash detection is not working. I have read many complaints about this issue in the 2014 chevy impala. I have always been, along with my husband, a gm product owner, gm has a plant 1 mile from us and they are talking about shutting it down. If this is not something gm looks into recalling, I may make the switch to a different car company. I have not yet taken it to the dealer but since more and more things keep breaking, I will be scheduling an appointment soon and letting gm know exactly how I feel about this. After spending $35,000 on a vehicle, it should not act like this.

Filed Apr 18, 2018 · Driver assistance, Electrical · 41,990 miles · NY

Tl* the contact owns a 2015 chevrolet impala. While reversing out of a parking space, the rear camera failed to operate and the driver's side lane departure alert failed. The vehicle was taken to a local dealer (doan chevrolet, 5049 w ridge rd, spencerport, ny 14559) where it was diagnosed that the module harness was corroded and there was water intrusion. The vehicle was not repaired. The manufacturer was made aware of the failures and offered to assist the contact with half of the repair cost. The approximate failure mileage was 41,990.

Related recalls

No recalls on record for this model year.

Questions about the Chevrolet Impala lane assist

Which Chevrolet Impala years have lane keeping assist jerks the wheel problems?

The model years with the most reports are 2014 (6 complaints), 2015 (3 complaints) and 2016 (1 complaints).

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