2011 Chevrolet Malibu: doors won't lock, open or latch

Filed Sep 24, 2018 · Electrical · 113,312 miles · TX

Tl* the contact owns a 2011 chevrolet malibu. The contact stated that the headlights turned off and on independently five times within the last two years. In addition, the power door locks would lock and unlock while the contact was driving. The contact planned on taking the vehicle to bayway chevrolet (5719 broadway st, pearland, tx 77581, (281) 606-0465) for diagnostic testing. The manufacturer was notified and stated that there were no recalls for the failures. The failure mileage was 113,312.

Filed Jan 28, 2016 · Electrical · 62,000 miles · MI

Tl* the contact owns a 2011 chevrolet malibu. When the igniton key was turned, a loud clicking nose emitted and the engine failed to respond. In addition, the front driver and passenger side power door locks activated independently. The RPM gauge and speedometer fluctuated continuously. The vehicle was towed to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.

Filed Jun 9, 2015 · Body, Electrical · 54,000 miles · MI

Driver's door will not close and latch properly or unlock/unlatch to open. This has started occurring frequently. There are many complaints regarding door latch mechanism failures that dealers are more than willing to fix for hundreds of dollars. I feel this is a safety issue, as each time the car is started, it is a gamble, as to whether the door will latch, or unlatch, properly, as needed. If this vehicle is involved in an accident, I am not confident that the door will open, even if it is an undamaged one, due to the failing lock/latch mechanism. I am replacing this at my cost but feel that the manufacturer bears responsibility for faulty parts/design. Thankfully, no one in my family has been injured, yet. I fear that this could be an issue during times of great stress that can and will lead to fatalities, if left unaddressed.

Filed Sep 23, 2014 · Electrical · 57,356 miles · FL · crash

Tl* the contact owns a 2011 chevrolet malibu. The contact stated that while driving at 10 MPH and depressing the brake pedal, the vehicle accelerated and crashed into another vehicle. A police report was filed and there were no injuries reported. The contact stated that the failure was related to the federal safety agency campaign number: 14v438000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,356. Updated 10/31/14*lj the consumer stated the electrical failure effected the radio and the door locks. The locks would not lock or unlock. The radio would power off or switch cd's to auxiliary then to the radio. Updated 4/28/2015

Filed May 19, 2014 · Locks · 75,000 miles · IL

As I was leaving work at night, I unlocked my doors with the key remote and I went to reach for my driver's side door handle and couldn't open the door. I tried locking and unlocking the door a couple times and I even tried to unlock it manually but could not open the driver's side door. I finally had to climb in through the passenger side door to get into the car. I have noticed that in the past when I went to shut my door it would just bounce of the latch, and I just attributed that to it needed lubrication. I have been looking at the chevy malibu forums and noticed that this is quite a common issue. (http://www.chevymalibuforum.com/forums/archive/index.php/t-3433.html). This is not an electrical/mechanical issue, but I feel that this is still a great safety concern. I did a live chat with a representative from gm and told them that I was concerned because what if I were to get hit from the passenger side and couldn't get out of the car. I was then told by the representative that "unfortunately, they do not deal with hypothetical situations". Meaning, I have to actually be injured for them to replace a faulty door latch. There is already a service bulletin for the same issue which is listed on your website. I feel that gm should be responsible for the repairs. They know this is a safety issue. They know it's an issue regardless. I don't want to end up another statistic and have my car recalled 11 years later when it's too late. I appreciate your assistance in this matter.

Filed May 10, 2013 · Electrical, Engine · MA

I've owned the car for 18 months. November 2012, I reported to my gm dealer of loss of power when driving. Car's resistant to acceleration attempts, loses power at varying speeds from 30 MPH and up. Vehicle brought in, dealer stated there were no problems. December 2012, while driving at approximately 30mph, car engine stopped running, car came to stop on active train tracks with children in car, no power steering, not able to shift into drive, neutral or reverse, park. Once ignition was turned off, vehicle would not start. Towed vehicle in for service, was told transmission needed to be replaced due to a bad solenoid. Vehicle still having problems two months after. January 2013 brought vehicle in for same issue, losing power, no acceleration, RPM's would rev and then rapidly drop while driving without foot on gas pedal. Was told by dealer nothing is wrong with car. February 2013, change oil light was one for three months, even after having oil changed. Brought to dealer to have reset. May 2013, vehicle still losing power, RPM's revving and rapidly dropping, dash lights randomly dimming without touching dimmer knob, driver's door will not open from inside and will not lock/unlock despite multiple methods, once open door will not latch to close and door bounces open again, auto start lags at time and randomly doesn't work. I have an appointment to bring vehicle in for service next monday, not optimistic as the dealer keeps telling me there's nothing wrong with the car and they are unable to replicate, they state they are not aware of any other known issues on this vehicle, despite there being many many tsb's online for the same issues I've been experiencing. I haven't owned the car for even two years, traded in a beautiful new camaro for it to transport my children in a safe car, yet this vehicle has been nothing but problems and headaches.

Filed Mar 16, 2013 · Body, Driver assistance · 42,568 miles · NH

Driving 65 MPH on interstate and service ESC and all other lights came on and engine died. I had to maneuver 3 lanes to the right in rush hour to get to the breakdown lane without power steering. "faulty alternator" ruled to be at fault. No warning that morning prior to event. Two days before the battery light stayed on a little longer (5 minutes) than usual and then went off. It never came on again to warn of something wrong. I called chevrolet and the customer service was indifferent so I filed a complaint with my state's bbb as this is the third, and most severe issue, I have had with this car and I have not had it two years quite yet. I did receive a call back from gm. They are working on their response to this life threatening event as well as the other problems, which were the exhaust solenoid died ( service engine light came on) and the driver's side door handle covering came off exposing the sharp metal it is made of).