My back up camera just showing blank screen. It's a recall on my model. I was backing up it went blank. Causing me to hit a pole. I took it to Jerry's Chevrolet they said can fix it but out of pocket and reimbursed later. I can't afford that. So, I can't even park between cars . This have become and inconvenience. Chevrolet knows the problem fails to do anything about it.
2023 Chevrolet Malibu: screen or infotainment failure
7 of the 73 complaints about the 2023 Chevrolet Malibu describe screen or infotainment failure.
- owner complaints
- 7
- of this car's complaints
- 10%
- recalls
- 0
Screen or infotainment failure by model year
What owners say
The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact associated the failure with the federal safety agency Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
I am writing to log an official safety complaint regarding my 2023 Chevrolet Malibu. This vehicle is included under active the federal safety agency Campaign Number 26V212000 (GM Internal Recall Number N262551720) for a defective rearview camera housing that allows moisture intrusion, causing the backup display to go blank.My vehicle has experienced a complete, permanent failure of the rearview camera screen. The backup display is entirely black/blank when the vehicle is placed in reverse, eliminating all rear visibility. This creates an immediate, active safety hazard during everyday backing maneuvers and non-compliance with Federal Motor Vehicle Safety Standards.Despite the recall being announced months ago, General Motors has failed to provide a timely remedy or allocate replacement parts to my local dealership. Because my camera has actively failed, I am being forced to operate an unsafe vehicle indefinitely due to manufacturer parts delays. I request that the federal safety agency investigate GM’s failure to supply remedy components to vehicle owners experiencing active component failures, as this delay leaves a known crash risk unresolved.
The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to start the vehicle, the rear-view camera displayed a blank screen. Additionally, the system vision failure warning light was illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of the federal safety agency Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair wa unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 71,510.
my back up camera stopped working it’s just a black screen now
The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera malfunctioned and displayed a black screen with the message "Backup Camera Unavailable" displayed. The contact stated that the failure created a hazard while reversing. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was included in the federal safety agency Campaign Number: 26V212000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The failure mileage was 66,000.
Back up camera is under recall with no fix and not working period. Goes to black screen with a message “ Service Vision System” Dealership - Dan Cummins- refuses to repair due to no fix available.
Service bulletins that may apply
- This warranty administration bulletin provides information for dealers/technicians on System Reset and...
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides repair information to correct a customer concern of Vehicle Will Lock and...
- This service bulletin provides repair information to correct a customer concern of No Crank, No Start,...
- This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
Related recalls
No recalls on record for this model year.
Questions about the 2023 Chevrolet Malibu screen failure
Is screen or infotainment failure a common problem on the 2023 Chevrolet Malibu?
7 of 73 owner complaints about the 2023 Chevrolet Malibu (10%) mention screen or infotainment failure. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2023 Chevrolet Malibu?
There are 0 recalls and 81 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Chevrolet Malibu
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