2024 Chevrolet Malibu: screen or infotainment failure

Filed Sep 29, 2026 · KS

Back-Up Camera has malfunctioned several times. We received a RECALL NOTICE on it. We took it in for replacement today and were denied recall replacement as they said it worked today. But it has repeatedly malfunctioned while driving. We get a BLANK/BLACK screen with a WARNING to SERVICE CAMERA. It has also been shown with a blurry/fuzzy screen where you cannot make out the images at all. Dealer denied recall even though we have a letter with our VIN number for recall.

Filed Aug 28, 2026 · Electrical, Visibility · MO

My back up camera is inop. On my 2024 chev malibu vin no [XXX] Has a black screen when backing up. States to be setviced.Has been inop since XXX. purchased XXX Took it to Dalmer Chevrolet [XXX].Did not replace due to a recall that was not released per Chevrolet . Please fix. .Safety is important. afraid of an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 20, 2026 · CA

My vehicle is a 2024 Chevrolet Malibu, VIN [XXX]. It is showing recall N262551720 (the federal safety agency 26V212) concerning the rearview camera. My rearview camera is currently clear and functioning normally, with no distortion or blank screen. I am requesting that the federal safety agency review whether my specific VIN is actually part of the affected population for this recall and whether the recall should apply to my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 11, 2026 · Driver assistance · 15,736 miles · WI

The Contact owns a 2024 Chevrolet Malibu. The contact stated that upon reversing their vehicle, the rear view camera display was blank. No warning lights were illuminated. The contact emphasized their concern for safety referencing the federal safety agency Campaign Number : 26V212000 (BACK OVER PREVENTION) as probable cause for the failure. The vehicle was taken to a local dealer where the contact was advised that the parts were not available for remedy of the recall. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 15,736.

Filed Jun 22, 2026 · Electrical · FL

Back up Camera has a recall and there has not been a fix for over 3 months. The back up camera shows a black screen

Filed May 2, 2026 · Electrical · KY

The backup camera is malfunctioning and will not display anything behind me. Just a black screen saying “service vision system.” There are far too many blind spots when it comes to reversing with this car that I feel unsafe when I have to back out of parking spots or driveways. I have taken the vehicle to a GM dealership and they refuse to replace the camera because there is “no remedy” available even though they, themselves seen the camera was inoperable. The camera was going in and out for about three weeks prior to it completely being unusable about three weeks ago.

Filed May 2, 2026 · Electrical · KY

The backup camera has completely quit working. Only shows a black screen saying “service vision system.” Since it has went out completely about three weeks ago I no longer feel safe backing out of parking spots or driveways, especially when my children are in the car. The car has quite a few blind spots that only the backup camera would show you. The rear vision system started to go in and out about six weeks ago and completely stopped working three weeks ago. I have since taken the car to a GM dealership to have it fixed after finding an open recall on the backup camera. They witnessed the camera malfunction with their own eyes and found the recall themselves, but then relayed to me there was nothing they could do because the recall had not been remedied.

Filed Apr 28, 2026 · Driver assistance · IL

The contact owns a 2024 Chevrolet Malibu. The contact received notification of the federal safety agency Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the infotainment system screen glitched, displayed a green image and turned blank intermittently. Additionally, the contact stated that while reversing, the rearview camera was inoperable, and the message "Service Visual System" was displayed. The vehicle was taken to the dealer, where the contact was informed that there would be a charge for a diagnostic test, and that the warranty company would be contacted for coverage. The contact declined to pay a fee because the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.