2013 Chevrolet Silverado 1500: doors won't lock, open or latch

Filed Oct 6, 2021 · Locks · 40,000 miles · NC

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the front driver’s and passenger’s side door handles had malfunctioned and needed to be replaced. The contact indicated that the front driver side exterior door handle detached from the door and both the driver’s side and passenger’s side interior door handles would not function and could not be used to open the doors. The door handles were all replaced by the owner. The local dealer and manufacturer were contacted regarding the failures, but no assistance was offered. The failure mileage was 40,000.

Filed Aug 30, 2020 · Body · 81,000 miles · IA

The driver door handle (both the interior or exterior handles) would not open the door when stopped. The repair shop showed me a small pot metal arm that broke inside the door panel and caused the problem. While not an issue by itself, if the auto was in an accident, this would not have allowed the driver to exit the vehicle, depending on the final resting position. Further adding to this is that the issue appeared for a day, then the door worked fine for 2 more days before becoming permanently non-functioning.

Filed Aug 16, 2018 · Body · 45,000 miles · TX

Right rear exterior door handle came loose, rarely use back doors went to open one day and it was loose. Then the drivers door handle broke a few months later.

Filed Jul 11, 2018 · Body · 19,787 miles · OH

Tl* the contact owns a 2013 chevrolet silverado 1500. The contact stated that the door handle fractured for the second time. The vehicle was taken to the dealer (jeff schmitt chevrolet south, 125 s gebhart church rd, miamisburg, oh 45342, (855) 529-1732), but was not diagnosed or repaired due to the cost. The manufacturer was called and stated that the repairs would be the contact's responsibility. The failure mileage was 19,787.

Filed Feb 13, 2018 · Electrical, Engine · 64,360 miles · FL

While at low speeds, usually during a parking lot maneuver type condition... My truck's entire electrical system seems to shut down several times for like a second or two at a time. But it happens rapidly. Llke 4 to 5 times within 10 seconds. Due to the electronic steering not operating when it does this, it will bounce the steering sporadically when it cuts on/off and kind of scare you. At the same time the sad lights flicker and the door locks lock and unlock rapidly. Even as a veteran driver, it all happens so fast that you cannot regain control easily. When I stop, turn the truck off then restart it, it's been ok. This has only happened 3 times. But it clearly seems to be a problem with the ignition system shutting on/off really fast.

Filed Jan 12, 2017 · Body · 42,000 miles · NY

I went to open my drivers side door inside and the handle snapped off in my hand ,I called my dealer and was told they would not cover this under my warranty, I took my truck to a body shop where the owner told me I would have to purchase the whole interior door panel of a list price of 430 dollars , he called a gm dealer to order the panel, and we were both told that this is a very common problem with this truck it is a defect in the manufacturing , and he told me to contact gm and they would help me out with this issue , I did e-mail chevrolet , and on 12-31-2016, received a phone call from a very nice woman who told me I am covered under my extended warranty that I purchase for this repair , and that I would be hearing back from them on 1-3-2016, well I sure did hear back only instead of a reputable honest and caring company , that actually cares about the customer and would like to see the customer actually want to purchase more gm products, I got the goon squad , hired thugs, who job it is to try and deny all legitimate claims , is it gm policy to tell a customer they are covered , and then only to have some idiot to try and take that away ??? , this genius tries to tell me because a non gm shop made the repair , they will not cover the warranty, well genius !!! How can I take it to the dealer when they said no!!!, and I am a reasonable man , who would like to keep purchasing gm products , well sirs give me a reason that I would want to, and I am not asking for the cost of the labor, I am asking for the cost of a defected door handle panel, that I have read numerous complaints about on line , please google problems with this truck, I am waitin to hear back from you , thank you for your time , and I am hoping you will do the right thing ?

Filed Apr 30, 2015 · Locks, Seat belts · 11,000 miles · TX · crash · 1 injury

Trying to turn in driveway at home, pickup truck surged ahead, causing head-on collision with fire hydrant, steering wheel locked up, seatbelt locked up, doors would not unlocked. My wife sustained numerous injuries. Complained to insurance company to no avail. Gm showed up at my house for computer analysis, process still ongoing. Truck in shop for surging waiting on results. My wife will not operate truck anymore.