For months now wire harness part number 842-909-97, rear driver side passenger door wire harness. Wire and connector damage from being poorly manufactured, wire cracking and breaking apart. Waiting for new item availability, can't operate door locks, window. Dashboards light stay on. No dealership or parts supplier in country has any availability or previous part number to replace. Waiting on general motors to bring new wire harness to market. No eta and item is listed as backorder .Been an issue for years now. I can't open My back door in fear of not being able to lock the door and have trouble light stay off. I have a three-door vehicle now instead of four.truck is barley 10 years old. Cost a lot of money for this vehicle.
2014 Chevrolet Silverado 1500: doors won't lock, open or latch
17 of the 1,438 complaints about the 2014 Chevrolet Silverado 1500 describe doors won't lock, open or latch.
- owner complaints
- 17
- of this car's complaints
- 1%
- typical mileage
- 55,000
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
Vehicle door would not open with Key Fob. All the lights started flashing with a clicking sound coming from the dashboard area. The Instrument Cluster goes blank. Service Trailer Brake Message keeps going off and on with no trailer connected. Technician Diagnosed Electrical Fault Per TSB 18-NA-161. The negative battery cable showed excessive voltage drop as a fault. The Technician inspected ground #218 which was identified in the TSB as having potential for pinch under the dashboard insulation. The Technician was able to use a scope and found it to be pinched as described in the bulletin. All the issued were resolved. The electrical conditions happened on more than one occasion. This electrical problem could have happened while I was underway and is a safety issue. Chevrolet is aware of the condition and made no effort to correct the problem placing me in a posittion to be injured or killed. Also the financial impact of having to pay more than $1200 for repairs that could have been corrected by General Motors. I am not the only one having this problem.
While driving through a public parking lot, at a slow turn the truck stopped dead. No power, barely was able to stop without hitting parked vehicles. To make it even more dangerous than it already was, another car almost hit me because of my sudden stop. I was then trapped in my pickup. Windows and doors would not open. No response from turning the key. This is the second time its happened and both were at low speeds. The first time I thought it was my error. I looked it up on social media and found many others had the same problem. Some people said no recall on such a 'common' and unsafe problem, another said there was a recall open. I was told by gm headquarters no recall. Told by service mgr at the dealership, told me there is a recall issued. Only after I brought it to the dealership, they tell me it'll cost me $364. I asked about what he told me only 3 days earlier of the recall, he then denied it. With the severity of the problem and the numbers of persons who complained, I would think this should be at chevy's expense. I will be taking the truck on vacation the end of the month. If something should happen, I've instructed our two children to secure a good lawyer and open a wrongful death/injury suit. I will have documentation of the information I reviewed through social media comments along with this complaint and the repairs by this 'certified' dealership at their ready.
The paint on the top cab is peeling and the door locks stick all the time.
The driver side rear cab door lock will not lock using the key fob. It remains unlocked, when all other doors are locked. The lock on the door has to be manually be depressed in order to keep door. The same door does not unlock using the key fob.
While driving the truck at approximately 40 MPH, the truck turned off and all electrical systems were disabled. Hazard lights were off and all other equipment including door lock and unlock were disabled. Electric steering turned off. This was a deadly malfunction and has happened twice now.
While driving vehicle ( in motion) the door locks begin to activate uncontrollably, the power will drop off and the transmission will not engage. The vehicle must be put in park and then changed into drive again before it will move; may take more than ocean. No warning prior to issue starting and can happen at any time.
An electrical problem that happens randomly. It will be fine for 6-8 months then it will act up. It starts when I brake the lights will dim. The stabiltack light will flash off and on. While still in motion. The truck will lose power and the brakes and steering will lock up. Usually when coming to a stop or turning slow. It's happened at stop lights, parking lots and a parking garage. This is very dangerous for myself and others. I have no control at this point. I've also experienced the truck not cranking but after it sits for a while it will crank like nothing was ever wrong with it. Interior lights and door locks come off and on. I've researched this problem online and it seems a lot of ppl have the exact same problems. What everyone is saying is that it is the g218 ground issue. I've took it to the dealership and they act like they haven't heard of the problem. Every time I've took it they charge me a fortune and tell me to put a new battery in it. I hope this get investigated because it's a very serious issue and someone will be hurt. I am actually scared to drive this vehicle. Thank you.
While moving at low speed attempting to make a turn, vehicle will lose power steering and headlights will dim and flicker. Also sitting at idle vehicle will have no power steering and when turning the steering wheel, lights will dim to almost going out completely. On several occasions when making a turn and this happens vehicle will display that stabil trac has been disengaged. Door locks also unlocked and locked while this was happening. Also when traveling and using cruise control when turning on the turn signals cruise control will disengage and stabil trac notification will come on in display. Dealer replaced battery approximately 6 months ago stating it was bad and these issues mimicked a bad battery. All problems still persist.
While driving down the highway my wife's purse strap hooked on the door handle on the front passenger side door. While she went to release the purse the door pushed open. The driver side door allowed also allowed the door to open during operation, but only after actuating the door handle twice. After trying to re-lock the doors we noticed the front passnger side door would not lock and determined actuator was faulty. After searching the internet for possible recalls, failure of this component is well documented and seems common.
Doors will not lock using the lock button. Locks and unlock manually only if you are able to catch lock and manually pull it up to open or push it down to lock. This occurs when car is stationary or in motion which makes it hard to enter vehicle urgently or exit in the same manner (urgently).
Cruise control will shut off when using turning signal or rolling up windows. It is very dangerous in busy interstate traffic. Service stabli track and steering assist reduced will come up on display. Power steering is intermittent when turning. Headlights flicker when turning signals are used. Truck will completely shut down for a split second while driving then everything comes back on, complete loss of control when this happens. When knob for headlights is turned from auto to on position the dash and instrument panel gets dim and stabli track and reduced steering assist message comes on. Rear passenger door will not lock using fob, sometimes I will have to hit the unlock button multiple times before door will unlock after lock has been manually pushed down. Passenger seat belt ding is also intermittent, sometimes it will not work at all. My truck just now started having all of these issues at the exact same time. We drove from texas to kentucky and back to texas and these issues all started during this trip. It is not safe for my family, I have always bought chevrolet and currently own this truck and a tahoe but they may be my last. All bulbs are good, all fuses and relays are good. Truck now has 66000 miles on it. Battery was replaced around 59000 miles. Seems to be a wiring or ECM (computer) issue to me. I see many complaints similar to mine but yet no recalls have been issued for my VIN number.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2014 Chevrolet Silverado 1500 door locks
Is doors won't lock, open or latch a common problem on the 2014 Chevrolet Silverado 1500?
17 of 1,438 owner complaints about the 2014 Chevrolet Silverado 1500 (1%) mention doors won't lock, open or latch. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2014 Chevrolet Silverado 1500?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Silverado 1500
Loss of power 128Power steering loss 124Stalling 90Steering lock-up 62Headlights 59Jerking 59Engine failure 47Check engine light 43Brake failure 39Adaptive cruise 35Harsh shifting 27Won't start 25Spongy pedal 24ABS 21Fire or smoke 20Seat belt 19Airbag light 18Transmission failure 18Warning lights 18Steering noise 16No deployment 14Slipping 13Grinding brakes 12Fuel smell 11Misfire 11Overheating 11Knocking 10Shudder 10Hesitation 9Key fob 9Wipers 9Ball joint 8Fuel pump 8Screen failure 7Won't shift 7
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