I bought this truck in Sept 2017 and have had this intermittent problem from the beginning. The first time I noticed the electrical issue was while travelling on the interstate with the cruise control on. When I would use my turn signal to signal a lane change or press the power window switch, the cruise control would go off. This has been reported to the dealer and another repair shop and they were unable to replicate the problem. This electrical issue has evolved over the years to create a significant safety issue. Occasional while driving at slow speed (I have not had this problem occur at highway speed, thankfully) the warning bell and signals would start dinging and flashing error messages. The errors would advise about stabltrak control and power steering assist. The dash lights would flash and the display screen would go blank. Occasionally the truck would die completely. I lost steering control while turning onto my road and almost went into a ditch. Luckily I was going slow (10 - 15 mph) and I was able to stop in time. The truck always restarts once I put it in park and turn the ignition. I took the truck to the dealer and they charged my over $900 to "FOUND LOW VOLTAGE AND HIGH RESISTANCE FROM THE NEGATIVE BATTERY CABLE and REPLACED IT". This did not fix the problem. I have a video of this actually happening and will gladly send it to you. It is a .mp4 file
2014 Chevrolet Silverado 1500: screen or infotainment failure
7 of the 1,438 complaints about the 2014 Chevrolet Silverado 1500 describe screen or infotainment failure.
- owner complaints
- 7
- of this car's complaints
- 0%
- typical mileage
- 60,205
- recalls
- 0
Screen or infotainment failure by model year
What owners say
At very slow speed (under 1 mph) the steering is unmanageable to turn, even if truck stopped and its required to make a relatively sharp turn. Seems the power steering stops working & airbag warning light turns on as well as parking assist stops working. Very dangerous!! Also when the temperature is under 30°F the dash/ display screen go black when I attempt to use the side window switches
When pulling into a parking spot vehicle steering felt jerky and the truck shut off. Also noticed a clunk when turning left at low speeds. Everything went blank on the radio and instrument cluster. Had to restart the truck 2 times to pull into the parking spot.
The vehicle will be in motion and when I try to turn onto a street, or into a parking lot, a warning for service stabilitrak will come on, the steering wheel will lock up, the A/C will turn off, the lcd radio display will go blank, and my headlights will flicker and or turn off. Sometimes the truck shuts off. Has almost caused 2-3 accidents so far... Also while traveling at highway speeds, if I have the cruise control on and I put on my turn signal it will turn off the cruise control, and flicker my radio lcd display, and also cause a service stabilitrak warning. Sometimes when I apply the brake, my headlights will flicker, or turn off. Clearly an electrical issue. When researching the problem online there appears to be a recall for other silverado's with these same issues, but there isn't one currently under my VIN number, however it appears to be the same problem. This has been an ongoing problem and is getting worse. The problem first started around 88,000 miles
Display screen goes blank no backup camera. Could last hours
I was slowing down to make a right turn, I didn't have to come to a complete stop but when the vehicle got below 15mph or so. The steering locked up. And it acted like I had turned the vehicle off. All of the lights went off, inside and out. And the vehicle died. Luckily it didn't cause an accident and it did start up and I was able to get it home but since then the lights flicker and the touch screen radio goes black and won't do anything. Sometimes it works and sometimes it doesn't. And the steering feels like one minute you have power steering and the next you don't now.
1.average gas mileage between 10 to 12mpg on freeway which is nowhere near what was shown on the sticker. 2.radio not working/locks up, constant system errors, and display screen going black or green at random. 3.mylink system not working correctly, won't take voice commands & shows error messages on screen. The computer will completely lock up & become unresponsive until restart. 4.navigation system screen turns solid grey & locks up at random. 5.backup camera is coming on & the screen then turns black while at freeway speeds in drive, shows error messages. 6.lane departure system not working/detecting drivers side lines on road when crossed. 7.driver and passenger's front seats feel loose at mounting brackets while driving (rocks back and forth). 8.heated/cooled seats not cooling. 9.transmission not shifting correctly, misses gears on acceleration; constant slips & clunks' from powertrain while at road speed. 10.transmission/torque converter won't disengage from engine properly when braking & pushes the truck under engine power, to a stop at random times. The ECM/TCM is having communication errors or problems causing hazardous conditions to present themselves at random unpredictable intervals to drivers. 11.engine misses/stalls when making sharp turns at random: fails to accelerate when merging into oncoming freeway traffic or turning out of parking lots. Again, the ECM/TCM is having some sort of software communication error which is causing hazardous conditions to present themselves at random unpredictable intervals to drivers. Freeway merging with oncoming traffic or out of a parking lot into oncoming traffic without the ability to accelerate the vehicle is an extremely hazardous condition not only to the passengers of the unresponsive vehicle but to the passengers/drivers in the oncoming traffic. -truck just bought back by gm at our loss.
Service bulletins that may apply
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
- This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...
- This warranty administration bulletin provides policy information on the requirements for 12V battery...
- Electrical system
Related recalls
No recalls on record for this model year.
Questions about the 2014 Chevrolet Silverado 1500 screen failure
Is screen or infotainment failure a common problem on the 2014 Chevrolet Silverado 1500?
7 of 1,438 owner complaints about the 2014 Chevrolet Silverado 1500 (0%) mention screen or infotainment failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2014 Chevrolet Silverado 1500?
There are 0 recalls and 509 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Silverado 1500
Loss of power 128Power steering loss 124Stalling 90Steering lock-up 62Headlights 59Jerking 59Engine failure 47Check engine light 43Brake failure 39Adaptive cruise 35Harsh shifting 27Won't start 25Spongy pedal 24ABS 21Fire or smoke 20Seat belt 19Airbag light 18Transmission failure 18Warning lights 18Door locks 17Steering noise 16No deployment 14Slipping 13Grinding brakes 12Fuel smell 11Misfire 11Overheating 11Knocking 10Shudder 10Hesitation 9Key fob 9Wipers 9Ball joint 8Fuel pump 8Won't shift 7
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