2019 Chevrolet Silverado 1500: screen or infotainment failure

Filed May 31, 2025 · Electrical, Steering · MI

Getting a Shift to park message on dash screen also getting radio to be unresponsive (like the screen is frozen) also puts a message of no information detected

Filed Oct 20, 2023 · Driver assistance, Electrical · 20,000 miles · WI

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, the instrument panel became inoperable. Additionally, back-up camera was displaying a black screen. No warning light was illuminated. The vehicle was diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 20,000.

Filed Jun 26, 2023 · Transmission · 70,000 miles · AZ

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the transmission was shifted into park(P), the contact turned off the vehicle; however, the instrument panel and radio remained operational. The contact restarted and then turned off the vehicle a second time to correct the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 70,000.

Filed Feb 1, 2023 · Electrical · KY

The touch screen controller is constantly going haywire. It’s very distracting while operating the vehicle. The screen will switch from maps that you are following by itself to the radio, home page or just freeze. The radio can’t be controlled, the Wi-Fi and satellite systems switch on and off at random. There’s many complaints listed on the internet about the issue. GM wants $675 to replace the system on a 4 year old vehicle.

Filed Feb 23, 2022 · Brakes, Electrical · KS

I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.

Filed Sep 13, 2021 · Electrical, Lights · NC

The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.

Filed Mar 21, 2021 · Electrical · 46,000 miles · NH

3 issues with lcd display used for radio. Hands free devices and backup camera. !st issue is after being parked for several hours, the display may freeze on its last radio setting or may go completely dead. Car can be driven but there is no ability to use radio, hands free phone, maps from phone or back up camera. Only fix is to run the vehicle for at least five minutes, remove the key and open and close the door. After about a minute the instruments shut down. Opening and closing the door will reset the display and again it will function normally. 2 backup camera shuts off while backing up. 3 entire display shuts down and restarts while vehicle is moving. All these events happen after the vehicle has sat idle for multiple hours. Also within 5 minutes of starting to drive the car. These events have happened multiple times and getting more frequent.

Filed Dec 2, 2020 · Electrical · 20 miles · CA

Display module goes dark, un-operative, extremely dangerous when using bluetooth during a call or using navigation setting while driving. Power windows unresponsive (not stopping at a particular level, going all the way down) while driving. Substandard windshield inside trim, foam coming off. * transmission fluid leak while parked. Truck has been in the dealership shop many times for repeated same issues, specially the display screen module, two weeks after purchase july 2019 to present- dec 2020.

Filed May 10, 2019 · Electrical · 800 miles · WA

On trucks equipped with the cheaper low trim backup cameras anytime I touch the brakes while backing up the camera cuts out. It's usually a white flash or solid white line but on occasion will cut out completely to a black screen.