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2019 Chevrolet Silverado 1500: backup camera failure

73 of the 1,105 complaints about the 2019 Chevrolet Silverado 1500 describe backup camera failure.

owner complaints
73
of this car's complaints
7%
typical mileage
600
recalls
1
Is there a fix? There is 1 recall and 281 service bulletins for this area of the car. See below

Backup camera failure by model year

What owners say

Filed Jul 26, 2026 · Engine · WA

I have a 2019 Chevy high country that went into engine failure when going down the freeway to work. The engine light came on flashing and the engine was stuttering. I had it taken into the local Dealership where they first replaced catalytic converter. 3 months later I had engine failure again going down the freeway. I had them drop a whole new engine into it. I understand there is an investigation regarding a recall for 2019-2020 year vehicles. How I got the vehicle: I had previously bought a certified used Chevy Silverado 2016. It also had engine failure where it would shut off in the middle of driving. I repeatedly took it back to the dealership (different dealership) and they could not fix it; Instead had me test out another loaner vehicle for possible purchase. Driving off of the lot that loaner vehicle engine light came on. I took it back and they failed to mention to me that they dropped a new block into that one. After that I got another loaner vehicle that I was pigeonholed into purchasing as they could not figure out the issue with my previous purchase. 6 months later it started having electrical problems with rear cameras not working, sensors out, etc; Then eventually the engine failed. The amount of money I have spent and growing safety concerns I have for transporting my family and myself are beginning to grow. I do not want to incur subsequent mechanical failures/expenses in other areas due to previous engine failure.

Filed Oct 14, 2025 · Electrical, Steering · NY

My truck for several months now has been having an issue with power steering, gets a service vision system where at time I get no back up camera and a server trailer brake system. While doing research I've found dozens of posts and videos of issues with 2 ground straps on the vehicle thaylt have affected all 3 or these issues I am dealing with. The ground straps are under the truck near the right wheel well and are basically out in the open not protected wires. I live up north in New York and these wires will corroded overtime especially dealing with salt, snow etc. It is a known issue that a TSB has been put out. I called GM to speak with them of this issue and was told that I haven't bring it to a dealership to look at where I would have to pay a diagnostic fee. I would also possibly be responsible for the repair itself. This issie with the ground straps should be a safety recall especially due to the fact it affects power steering. This has caused my vehicle to at times be unsafe to drive when hard to turn. Thos can cause a serious accidents. The fix is so easy and is a huge engineering flaw with where these wires were placed and not protected. Im asking you to put out a recall so individuals like me can get this issie fixed with no costs to the customer. Not fair for us to foot the bill for a known SAFETY issue. This issue happens everyday. Not sure of exact start date that this is making me choose.

Filed Jul 6, 2025 · Electrical, Fuel system · OH

I went to drive my truck and it would start but I got a “ service power steering no assist “, service rear vision camera, service trailer brake system. Then it wouldn’t start and got the “ lost communication with fuel pump control module, back up camera was flashing in and out and license plate lights would flash with turn signal on.

Filed Jun 16, 2025 · Driver assistance · 30,000 miles · NC

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while reversing, the rearview camera displayed a blue image with the message "Service Rear Vision System". The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Filed Mar 10, 2025 · Electrical · IN

backup camera comes on when brakes are applied. Very dangerous at night time while driving as bright backup camera displayed on screen hinders your vision to see the road.

Filed Nov 27, 2024 · Driver assistance · 74,000 miles · GA

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 74,000.

Filed Aug 2, 2024 · UT

The rear view camera mounted in the tailgate of my truck displays a distorted and fuzzy display on the video display, when in reverse gear. When I select reverse gear and it's at night, the light at the top center of the tailgate, intended to illuminate the tow hitch, is so bright that it bleaches any view from the screen. I'd suggest the light be on a separate switch to be used only for actually hitching to a trailer. The display shows the guiding marks where the truck will go and it is bleached from view also. This is a hazard because the view is so blurry, nothing of value is displayed. I mentioned this to the dealer's service manager, where I purchased this truck, used, and he said that the camera would have to be replace or at least removed from the tailgate and cleaned and resealed. I noticedd this imperfection upon delivery as a used truck and since it's out of the warranty period i will wait to have it repaired. Thank you..

Filed Mar 13, 2024 · Driver assistance · 47,000 miles · FL

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the rear camera display image showed a blurred image. The vehicle was taken to a local dealer where it was diagnosed that the camera needed to be replaced. The camera was replaced but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.

Filed Feb 28, 2024 · Electrical, Transmission · CT

I have several issues going on with my vehicle. The transmission keeps shuddering and the dealer says there is nothing wrong with it. I've documented over a dozen instances. It feels like you are going over rumble strips. Also the screen flickers bad making it difficult to see the backup camera. I have a dozen or more videos on this and the dealer says they can't reproduce the issue.

Filed Nov 27, 2023 · Steering · NY

Vehicle steering became intermittently jerky while turning in reverse out of driveway and back up camera guide disappeared. This happenend suddenly every time backing out of driveway for about 4 days. The second episode was while attempting to do a K turn. Steering was lost, could not complete the turn almost putting the vehicle into a large ditch. I was able to complete the turn and vehicle opperated seemingly "normal". Concerned, I drove dorectly home, the same happened while turning another corner almost into a ditch.....had to stop short of the turn and muscle the steering wheel to safely get through the corner. The dash communication system showed "service power steering no assist soon" while the incidents happened. After parking vehicle at home the alert would not go away and unable to turn steering wheel. This steering issue seemed to happen at a reduced speed while turning. Very dangerous situation !! I will need to have the truck towed to shop for review and contact dealer for any currnt recalls. I know GM trucks have been recaled for this issue on past models. I have read a bad ground on the passenger side chassis behind front tire may be the culprit as well.

Filed Nov 18, 2023 · FL · crash

Back up camera fails, and a collision follows. The camera keeps flickering and going black all the time. I ask the dealer and was told that if the factory warranty expired, nothing they can do. Also the infotainment system is failing, turn off then on, or freeze if temperature is cold. Same answer from dealer

Filed Oct 20, 2023 · Driver assistance, Electrical · 20,000 miles · WI

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, the instrument panel became inoperable. Additionally, back-up camera was displaying a black screen. No warning light was illuminated. The vehicle was diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 20,000.

Service bulletins that may apply

Related recalls

Electrical system: 12v/24v/48v battery: cablesReported December 12, 2019 · 350,371 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Risk
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
Remedy
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑888‑988‑7267. GM's number for this recall is N192273510.

Recall number 19V888000 · Recall details

Questions about the 2019 Chevrolet Silverado 1500 backup camera

Is backup camera failure a common problem on the 2019 Chevrolet Silverado 1500?

73 of 1,105 owner complaints about the 2019 Chevrolet Silverado 1500 (7%) mention backup camera failure. The model year with the most reports is 2019.

Is there a recall or service bulletin for this on the 2019 Chevrolet Silverado 1500?

There is 1 recall and 281 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2019 Chevrolet Silverado 1500

Check engine light 156Engine failure 130Loss of power 98Jerking 81Harsh shifting 65Knocking 54Shudder 51Stalling 46ABS 40Misfire 38Transmission failure 37Hesitation 36Brake failure 34Power steering loss 32Slipping 26Won't shift 23Won't start 23Fire or smoke 22Warning lights 20Fuel pump 15Oil consumption 14Grinding brakes 12Water leak 11Overheating 10Ball joint 9Screen failure 9Adaptive cruise 7No deployment 7Sudden acceleration 7Battery drain 5Lane assist 5Pulling 5

All model years of the Chevrolet Silverado 1500

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