2017 Chevrolet Silverado 1500: backup camera failure

Filed Mar 10, 2022 · Lights · CT

When you put the truck in reverse, the rear back up camera display is always extremely bright, regardless of the setting of the dimmer switch or automatic dimmer settings. This causes a safety issue at night when backing up, as the driver's night vision is completely diminished as soon as you put the truck in reverse. The display becomes so bright the driver loses their night vison and is also unable to use their mirrors.

Filed Aug 10, 2021 · Driver assistance, Electrical · TX

The system that failed is the speedometer display and radio display while driving. This can be dangerous as I do not know the speed I am driving. This can also be dangerous as the display includes the screen for the backup camera that turns off without notice while backing up. The problem has happened many times in the 2017 Chevrolet Silverado owned by the company I work for. I own a 2015 Chevrolet Silverado and the issue occurs in it, as well. I notified the GM dealership where both vehicles were purchased and they said the screen could be replaced but would be very expensive. No warning lamps or messages occurred. The screen jumps around a lot and occurs at various times (morning, afternoon, warm or cold weather, etc.).

Filed Jun 28, 2021 · Electrical · NY

The back-up camera system has failed on my 2017 Silverado for the second time under 46,000 miles. Got to the point that the screen was just blue, not even a distorted image any more. With large vehicles like this I feel the camera is an essential safety component for backing up, especially in my neighborhood with children around, people walking down the sidewalks etc. The dealer had to replace wiring at about 7,000 miles (5mo old) and then wiring and the camera again at about 45,000 miles (4yrs old). The second time more wires broke during testing, triggering a check engine light which resulted in 2 days in the shop. The camera screen started saying it needed repair, would work on and off and then quit completely and went blue.

Filed Sep 9, 2019 · Brakes, Engine · 27,000 miles · TX

Fuel injector or fuel pump does not work properly. On two (2) different occasions, months apart, my engine has lost power and the vehicle stalled. Both times at low speeds 10 - 15 MPH and low rpms. This has nearly caused me to crash into one vehicle and for another to almost hit me from behind as my car died while making a right hand turn off a busy road. I have had the vehicle towed in twice, but the dealership and gm both say unless they can duplicate the issue they will not fix or replace anything. This vehicle is unsafe and needs to be recalled/reviewed. On top of this, they had to replace the vacuum pump for the brakes and do a software patch update because the backup camera was dangerously bright, especially at night. The camera issue took 2 visits to 2 different dealerships to get resolved. Gm is playing the numbers game of hoping for a fine instead of paying to replace any parts. Especially since they are dealing with a pr battle about making cars outside of the USA. They took the bailout money and screwed americans.

Filed Dec 30, 2017 · Lights · 600 miles · WI

Back up camera on in dash display is extremely bright at night. There is no way for the driver to adjust the brightness. It is so bright that you can not see anything else and can't even see the screen because it is so bright!

Filed Nov 20, 2017 · Lights · MA

The backup camera is blinding at night. Cannot safely drive vehicle at night. There is no dimming the screen.

Filed Oct 28, 2017 · Electrical · 20 miles · OH

Back up camera dose not dim at night. So bright it blinding at night.destroys night vision.cant see anything.

Filed Oct 19, 2017 · Lights · 10,000 miles · VA

2017 chevrolet silverado 1500 when the vehicle is shifted into reverse (while stopped, from either park or neutral) the backup camera view appears on the display screen. The issue is when it is dark outside, the display is so bright that it blinds the driver. I am unable to see out of the windows or mirrors. There is no ability to dim the screen while the backup camera display is on the screen. The screen is so bright that is takes a few moments to regain night vision. When I then shift into neutral or drive (but before the vehicle moves) the rear view camera display is on the screen but it is dimmed. This is an ongoing issue.

Filed Sep 19, 2017 · 650 miles · MO

When putting the vehicle into reverse for the purpose of backing up, the radio screen illuminates to a blinding level of brightness when the rear camera view is displayed. This is especially noticeable at night and impairs my ability to see out of my windows. There is no adjustment within the radio settings to fix this issue, and the rotating dial to the left of the exterior lighting knob will do nothing to dim the screen when in reverse. During normal operation (not in reverse), the screen is able to dim with the rotating dial whether parked or driving. I believe this is a software issue that if not resolved, could result in detrimental impacts to driving safety, especially at night. If chevrolet/gm could implement an update that would allow a software update to put a "soft" button into the settings menu, I feel that overall visibility would be improved greatly and temporary night blindness would be a thing of the past. My vehicle is not the only type of gm vehicle affected with this issue.

Filed Aug 24, 2017 · Lights · 525 miles · CT

The light for the backup camera is extremely bright and blinding at night. It blocks up your view of the camera and must be covered with a towel in order to see when backing at night. I spoke with general motors and was told that there is no fix. This is a serious safety issue with backing up at night.

Filed Jul 21, 2017 · Lights, Visibility · 1,100 miles · IN

At night, when shifting into reverse gear and the backup cameras is activated, the system changes the center dashboard display screen from night brightness to full daytime brightness. If looking at the screen when this happens, night vision is lost by the glare. If not looking and in a dark area, it becomes impossible to see much of anything other than the display screen. While the screen is showing what is behind the vehicle, if a turning movement is needed while backing, it is impossible to see if there is anything beside the vehicle (like children) without opening the vehicle windows. If the display brightness would simply remain unchanged when the backup camera is activated, this issue would be resolved. The dealer and chevrolet assistance both state this is how the system is designed to operate and refuse to take any action. They do state the problem "might" be resolved in a future software update.

Filed Apr 11, 2017 · Lights · 400 miles · MN

Radio/navigation display is a 8" touch screen similar to display found on a tablet. This screen is used to display the rear camera when vehicle is placed in reverse. At night time when truck is placed in reverse the the display is so bright I can not see out of any of the side windows...to use my mirrors or see if any objects are near. At night when the vehicle is "drive" in dark areas (like highway) this display is way too bright. I called manufacturer and there is no way to adjust the brightness. In my opinion this is very dangerous as I like to have my interior lights very dim.