2020 Chevrolet Silverado 1500: backup camera failure

Filed Jun 22, 2026 · Electrical · NH

The rear camera view is skewed resulting in inaccurate reference angles of the vehicle. When used to assist in reversing results in improper placement of vehicle and can cause collision of vehicle with objects.

Filed Nov 6, 2023 · MI

My backup camera is not functional and it stopped working in April a month after I purchased the vehicle before my lease expired in May. I took it into the dealership for a software update and they refused to do anything without charging me a $160 fee.

Filed Feb 9, 2023 · TN

The tucks are high so a backup camera is now more important than ever. During the day the image very grainy but useful. At night or in a dark garage it completely useless. I took my truck in to be checked and they agreed it was terrible but nothing could be dome until a recall was issued. I've done research and this seems to be a huge problem with the 2020 Silverado. I reached out to Chevy and the lady I chatted with said I should file this here with you. There are multiple chats and message boards about this issue and Chevy lack of being willing to fix it.

Filed Sep 15, 2022 · MI

While using backup camera, display is intensely bright and blinding. There is no dimming function. Display reflects off side windows making visibility to side mirrors impossible.Very dangerous to backup in the darkness.

Filed Feb 19, 2022 · WV

After putting my vehicle in reverse, my backup camera did not come on and gave a warning that the camera was not working.

Filed Jan 23, 2022 · Electrical, Lights · NC

The infotainment screen brightness is set too high, such that turning the brightness setting down enough for the infotainment screen to not be too bright turns the backlighting on the instrument cluster down to where it's almost unreadable. In this specific case I was trying to use Apple Maps through Carplay for navigation in an unfamiliar rural area, where lighting on the roads is almost inexistent besides in towns. During the day it's not too much of an issue, but any time between dusk and dawn one must make a choice between visibility out the windshield and being able to quickly read anything on the instrument cluster. It is my opinion that this issue is enough of a safety hazard to force GM to make changes, but unfortunately isn't the most egregious "feature" of this screen. That title belongs to what happens when you put the vehicle in reverse at night. It seems whoever designed it thought the view of the backup camera on the infotainment screen is the only thing you should be able to see, since it changes the brightness back to its daytime setting. This makes seeing out of the vehicle in any direction where the screen is even slightly in your view almost impossible. It also means you must wait a second or two for your eyes to adjust if you want to, for example, look at the backup camera on the screen then look out the rear window. In my case, even looking out the rear window into a garage with a light on was difficult after looking at the backup camera view. Add to all of this any kind of vision issues like needing prescription glasses or contacts, and your eyes are constantly trying to adjust between being able to see what your next turn might be and being able to read any signage that may be present. Simply put, it seems GM took the idea of making the vehicle a rolling smart device to be the primary use, even above having the ability to see where you're going safely.

Filed Sep 12, 2021 · Electrical · FL

- My back up camera developed a fish eye distortion. - It makes it hard to see how close something is behind you, making it dangerous backing up with children in the area. - Yes, although the dealer is trying to claim it is ''normal'', even though it was not that way when I bought the truck, or I would not have purchased it. - There were no warning lamps or other symptoms prior to the problem. It appeared before 2,500 miles were on my vehicle.

Filed Feb 18, 2021 · Driver assistance · 38,500 miles · WA

My truck is only a year old and one morning I was reversing out of driveway and back up camera stopped working

Filed Jan 22, 2021 · Electrical, Lights · 2,668 miles · IA · crash

Backup camera only is functional in perfect weather conditions. If it's dark with no light, the camera has resolution similar to a 1950 tube tv. If it's rainy or cloudy, the backup camera is not functional either. There are numerous yellow lines and extremely poor quality picture in many other conditions too. Chevy has not done anything to fix this issue in my truck. The visibility is so bad I hit my trailer hitch on the bumper 7' off of my hitch location. I couldn't see that my trailer was that close to me on the screen

Filed Nov 6, 2020 · TX

The 2019-2021 silverado's have a major safety issue with their rearview cameras at night time. The infotainment screen on these vehicles dims appropriately at nighttime to ensure safe viewing outside of the vehicle, however at nighttime with the infotainment screen dimmed, when shifting into reverse the screen goes to full brightness and makes visibility outside of the vehicle almost impossible on partially lit areas. This causes safety issues as you are not able to make use of your mirrors to see obstructions or obstacles. This is further magnified as the quality of the rear view camera at night is very poor, so the poor camera quality coupled with the inability to even use the vehicles mirrors to see outside causes safety issues. Many others have complained and documented this same issue and have raised concerns with gm and dealerships to no avail. This should be as simple as a software update to maintain screen brightness when shifting into reverse during nighttime or dark conditions.

Filed Oct 19, 2020 · Electrical · 1 miles · FL

Backup camera is completely washed out at night and during the day is fuzzy and out of focus. Dealer says this is normal. Its a safety its a safety hazard to me.

Filed Oct 6, 2020 · Lights · 7,500 miles · TX

When putting the vehicle in reverse when its dark the back up camera comes on the radio screen. When doing so the brightness of the screen causes the inability for my eyes to adjust timely. This brightness also causes my inability to safely use my side mirrors because of this blinding effect. There is no way to dim nor turn off this feature. This has always done this since delivery and I've been to the dealer multiple times for other software updates and recalls. This still hasn't been addressed and is a major safety concern.