Well taken care of 2020 trailboss upper control arm completely failed driving down the interstate with family in the truck. Suspect defect from ball joints. Only 68k miles. No warnings. Tire fell into suspension causing thousands in damage. Had to be towed. At high speed we could've all been killed. Seen multiple reports online of similar ball joint/ control arm failures. This needs to be addressed ASAP! Very dangerous.
2020 Chevrolet Silverado 1500: ball joint or control arm failure
14 of the 755 complaints about the 2020 Chevrolet Silverado 1500 describe ball joint or control arm failure.
- owner complaints
- 14
- of this car's complaints
- 2%
- recalls
- 0
Ball joint or control arm failure by model year
What owners say
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while her husband was driving 55 MPH, there was an abnormal sound coming from the vehicle. The driver pulled over to the side of the road and inspected the vehicle. The contact stated that her husband observed that the driver’s side front wheel had detached. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed and determined that the control arms, rack and pinion, and ball joints had separated and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 88,907.
Upper control arm ball joint separated.
While driving down the highway, the ball joints on the front passenger side prematurely failed, causing loss of vehicle control, significant damage to steering and braking components and body damage. Diagnosis is being confirmed by an independent service center. No symptoms of premature wear or imminent failure were noted.
vehicle has approximately 45k miles, We were 2.5 hours away from home on a paved highway driving 55mph and the front passenger side ball joint failed and upper control arm separated also Instantly no brakes causing an accident . This is very dangerous and is going to kill people , we are lucky we didn't roll . I'm now afraid this will happen to the other side? chevy will not take the responsibility to fix it , our extended warranty only covered the upper control arm and not any of the other parts that had damage due to the ball joint . it was a 2.5 hour tow as well . Also the tow truck driver said within a week this was the 4th Chevy truck with the same issue 2 of them Rolled . Side note , As I looked into this I haver found other of this same model vehicle to have the same problem , one that it happened at around 40k miles he fixed it then it happened again on the other side at around 50k miles on the same vehicle . There needs to be a recall , Chevy has other models that have had this recall but no recall for my vehicle? links to related proof there is a big problem [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the freeway the right control arm broke.
Driving 20 mph on paved downtown street when cross arm failed causing wheel to twist 90 degrees causing damage to brakes, drivetrain, abs, and steering. No warning just pop and trying to maintain my lane before able to turn into parking lot. Towed to dealer and diagnosed with control arm failure. They are aware of this issue and now replace control arms stronger rough country control arms and level the truck differently. DeAler is claiming GMC will not cover and they are calling it a suspension issue and out of warranty two months. Truck has 26000 miles on it. Lucky event happened at 20 mph and I was able to maintain control of vehicle
Today while driving , the upper ball joint separated from the control arm, causing the truck to pull hard to the right. I was able to keep from wrecking the truck. While doing research it seems that this is a common occurrence with the Silverado Trail Boss and the Sierra AT4. I read a safety recall report on these vehicles, 21V‑718, after reading this, it's exactly what happened with my truck. Ball joints is rusting and corroded. Vehicle is able to be inspected upon request. If I had been on the freeway traveling, it would have caused a severe single or multiple car accident as I lost control to steer. No symptoms leading up to the situation.
Upper control arm failure twice , 1st time it happen was feb. 2023 then last thursday 09/21/23 happen again if going at a high rate of spped would of lost control , 1st time was doing 35mph then 2nd was doing about 10mph no warning just snapped the ball joint
While driving down the interstate hi-way, I heard a pop and my truck started to swerve into the adjoining lane. I turned the steering wheel in the opposite direction and the truck started making a rubbing sound and very hard to steer. I finally got it to the side of the hi-way and seen my passenger side front wheel leaning in. The upper balljoint/control arm broke. Luckily no-one was in the lane next to me or it would have caused a serious crash.
Popping and/or Clunking Type Noise Heard During Hard Turns at slow speeds and backing up. Seems to be a problem with the control arm
Both front upper control arms are corroded.Vehicle is 2 years old and has 10375 miles.Dealer stated there is no outstanding recall or a TSB associated with this issue.This is a Trail Boss model with a lift kit from the GM.There is another recall that was issued for 19-21 models with lift kits with the same issue but apparently this model is not matching that yet the problem is very obvious.Please also note that the vehicle was also rustproofed immediately following the purchase.
Service bulletins that may apply
- This service bulletin provides information on Wheel Alignment Specifications, Requirements and...
- This technical bulletin provides repair information to correct a customer concern of a squeak and/or...
- Suspension
- This service bulletin provides information to dealership personnel on diagnosis and replacement of shock...
- This engineering information (EI) closure ends the need for gathering information from technicians in...
- This engineering information (EI) closure ends the need for gathering further information from technicians...
- This engineering information (EI) is requesting information from technicians to perform the check list...
- This technical bulletin provides a procedure to replace the 4 5 6 clutch housing if the bushing was found...
Related recalls
No recalls on record for this model year.
Questions about the 2020 Chevrolet Silverado 1500 ball joint
Is ball joint or control arm failure a common problem on the 2020 Chevrolet Silverado 1500?
14 of 755 owner complaints about the 2020 Chevrolet Silverado 1500 (2%) mention ball joint or control arm failure. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2020 Chevrolet Silverado 1500?
There are 0 recalls and 21 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Chevrolet Silverado 1500
Check engine light 142Engine failure 75Loss of power 70Shudder 45Knocking 41Jerking 38Transmission failure 30Harsh shifting 29Brake failure 28Misfire 28Power steering loss 27Stalling 27Hesitation 23Won't shift 21ABS 18Backup camera 18Warning lights 16Won't start 15Fire or smoke 14Slipping 14Fuel pump 12Overheating 12Water leak 11Adaptive cruise 8No deployment 6Fuel leak 5Oil consumption 5Whining noise 5
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