2016 Chevrolet Silverado 1500: ball joint or control arm failure

Filed May 24, 2021 · Suspension · 150,000 miles · TX

The contact's husband owns a 2016 Chevrolet Silverado 1500. The contact stated that while her husband was driving 30 mph, the upper control arm fractured. The power steering warning light illuminated. The driver continued driving to his destination. The contact called a dealer and made an appointment however, upon arrival the contact was informed that the dealer was closed. The driver drove the vehicle home and made an appointment with another dealer, Parkway Chevrolet (25500 TX-249, Tomball, TX 77375). The vehicle was taken to the dealer and diagnosed with a defective upper control arm however, the VIN was not included in the federal safety agency Campaign Number: 16V256000 (Suspension). The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 150,000.

Filed Sep 16, 2020 · Electrical, Steering · 80,000 miles · NC

I have been dealing with transmission issues since I bought the vehicle. There is dirt and sand inside my brake lights, rust under the seats, dirt and rust under the dash, brake calipers are horribly rusted and painted to be covered up by the selling dealership, wiring issues continue to arise and repaired by my mechanic. Trailer brake system is now failing. Steering is having issues now, either bad tie rods or bad cv joints. I have had complete loss of electronic power steering in the past. I suspect this vehicle was in a flood and the dealership covered it up. I have been dealing with this since january of 2019, and I have text records starting april 7th 2019. The vehicle was purchased from a family member's dealership and I bought an extended warranty. They have been less than helpful. Seeking legal help is my last resort.

Filed Sep 12, 2018 · Suspension · 45,500 miles · TX

While taking off from a stop my truck is making a clunking scratch noise. Also while backing out of a parking space it also makes this noise or if I have to turn the wheel it makes a popping noise. The front driver's side tire is more worn on the outside than the inside. I'm told by the dealer that every time they do the oil change they are rotating my tires. This driver's side tire worn heavily on the outside and no other tires even appear to look this way. I noticed a recall on the 2016 chevrolet silverado 1500 trucks, but was told by gm that my vehicle was not in that recall, but my truck is having the same issues as the trucks that were involved in the recall. I need this looked into. Gm recall number for the 2016 chevrolet silverado 1500 was 42190. But again, I was told by gm that my vehicle's VIN was not listed under that recall, but my truck is having the symptoms of having faulty front upper control arm and the bushings.

Filed Oct 25, 2017 · Steering, Suspension · MA

2016 chevrolet silverado 1500. Consumer writes in regards to loose front control arms and loss of steering while driving. *ld the consumer stated the front control arms can break loose and a loss of steering can occur. The consumer requested to be included in a recall. Updated 10/25/2017

Filed Dec 9, 2016 · Steering, Suspension · 6,000 miles · CA

Tl* the contact owns a 2016 chevrolet silverado 1500. While driving approximately 60 MPH, the steering wheel veered to the left and right. The contact lost control of the steering. In addition, the contact noticed that the left and right upper control arms fractured and made an abnormal noise when driving. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 6,000.