Chevrolet Silverado 1500 backup camera problems

Filed Oct 8, 2026 · Driver assistance · GA

I own a 2022 Chevrolet Silverado LTZ Texas Edition with 51,000 miles, equipped with the factory multi-camera system and rear backup camera. The camera images are clear and all cameras function normally, but the forward/reverse guide/trajectory lines no longer appear. When the cameras are activated, a blue hourglass appears in the upper-left corner and the guide lines never load. This is a safety concern because the guide lines help the driver judge the vehicle's path and distance when backing up and maneuvering in tight areas. The loss of this feature reduces the functionality of the factory safety/parking camera system. I took the truck to an authorized GM dealer. They diagnosed a front camera issue and recommended replacing the front camera located under the hood, at a cost of approximately $1,000. I questioned why the camera should be replaced when the camera image itself is clear and functioning normally. The dealer identified DTC B1A68, Failure Code 0x76, and also provided a report showing numerous additional communication faults. The dealer said I should not be concerned about the other codes. Diagnostic codes reported: B1A68 (0x76), U0101, U0102, U0131, U0140, U0146, U0151, U0155, U0265, U0422, U160F, U1610, U1611. I am concerned that replacing the front camera may not correct the actual cause of the missing guide lines, particularly given the multiple communication faults. This could involve the camera system, software, calibration, CAN communication network, or another component. I am requesting that the federal safety agency document and investigate this complaint as a potential safety-related defect affecting the camera/guide-line system on 2022 Chevrolet Silverado vehicles. I believe the loss of the factory guide lines is a safety concern and could affect a driver's ability to safely judge the vehicle's path while reversing. the camera also doesn't detect cars or people now. my seat use to vibrate I have the dealer's diagnostic report available as supporting documentation.

Filed Oct 2, 2026 · Driver assistance, Electrical · FL

Components: rear vision camera display, front camera module/lane keep assist, and the center infotainment/navigation screen. The vehicle is currently with the dealership. Failures: The rear camera image intermittently distorts into a severe fisheye view, so I cannot judge distance or what is behind the truck when backing. Lane keep assist intermittently will not activate. The center screen freezes, becomes unresponsive, makes phantom inputs, overheats, goes black, and reboots on its own, cutting off navigation while driving. Safety risk: A distorted backup camera creates a risk of striking pedestrians, children, or objects when reversing a full-size pickup. Losing lane keep assist removes a driver-assistance safety function. The screen shutting off during active navigation has caused me to lose directions while driving in unfamiliar areas, which is distracting and has led me to get lost. Dealer confirmation: Reported to [XXX] at Milton Chevrolet ([XXX]) the day after delivery at 30 miles. Repair Order #XXX(XXX) confirmed the lane assist failure and found DTCs U3000 and U0131 stored in the Front Camera Module. The dealer cleared the codes and moved a toll transponder; no part was replaced. The touchscreen issue was not duplicated during a 10-minute test. The camera and screen failures continued, and I recorded multiple videos of them. Manufacturer: GM reviewed my repurchase request under Case #XXX and denied it on XXX. The vehicle has not been inspected by GM, and the defects remain unrepaired. Warning signs: Symptoms began immediately after delivery on XXX. No specific warning lamp was observed; the lane assist button light failed to illuminate when pressed. Current mileage is approximately 1,200. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 26, 2026 · Engine · WA

I have a 2019 Chevy high country that went into engine failure when going down the freeway to work. The engine light came on flashing and the engine was stuttering. I had it taken into the local Dealership where they first replaced catalytic converter. 3 months later I had engine failure again going down the freeway. I had them drop a whole new engine into it. I understand there is an investigation regarding a recall for 2019-2020 year vehicles. How I got the vehicle: I had previously bought a certified used Chevy Silverado 2016. It also had engine failure where it would shut off in the middle of driving. I repeatedly took it back to the dealership (different dealership) and they could not fix it; Instead had me test out another loaner vehicle for possible purchase. Driving off of the lot that loaner vehicle engine light came on. I took it back and they failed to mention to me that they dropped a new block into that one. After that I got another loaner vehicle that I was pigeonholed into purchasing as they could not figure out the issue with my previous purchase. 6 months later it started having electrical problems with rear cameras not working, sensors out, etc; Then eventually the engine failed. The amount of money I have spent and growing safety concerns I have for transporting my family and myself are beginning to grow. I do not want to incur subsequent mechanical failures/expenses in other areas due to previous engine failure.

Filed Jun 22, 2026 · Electrical · NH

The rear camera view is skewed resulting in inaccurate reference angles of the vehicle. When used to assist in reversing results in improper placement of vehicle and can cause collision of vehicle with objects.

Filed Apr 17, 2026 · Electrical, Engine · CA

On 04/16/2026, while driving, vehicle received and completed a software/firmware OTA update. A second update completion prompt was received while still in motion. Shortly after, while stopped at a traffic light, the auto-start/stop system re-engaged and the vehicle appeared to restart normally. Upon stopping to refuel, remote key fob auto-start failed to respond. Vehicle was started manually and driven to the next location. On arrival, remote key fob auto-start failed again. Used interior push-to-start — vehicle started but displayed an active Check Engine Light. Connected vehicle app diagnostic scan of the Engine and Transmission System returned two WARNING flags requiring service: - Transmission System — Schedule Service Now - Engine Electrical System including Charging and Starting System — Schedule Service Now All other scanned systems (Air Induction, Fuel Management, Engine Cooling, Throttle Control, Ignition, Variable Valve Timing, 4WD, Displacement on Demand) returned OK. Both faults appeared immediately following the OTA update. Remote start failure at two consecutive locations and the Check Engine Light activation are directly correlated in timing with the update applied on 04/16/2026. No fault codes have been pulled yet — dealership service appointment pending. This is not the first instance of an issue after updates are applied, between the infotainment system blacking out, rear camera or ADAS not functioning as well as sporadic crackling sound almost like electricity arcing in the engine compartment near the steering column

Filed Mar 2, 2026 · Driver assistance · UT

The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem.

Filed Feb 13, 2026 · Driver assistance, Electrical · RI

The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning.

Filed Feb 6, 2026 · Acceleration, Driver assistance · KS

the following issues with my truck. 1. October 29-November 4. rear crossing traffic not working. front windshield camera not working, side detection now working. 2. 17 December Adaptive Cruise would accelerate when not in use. side camera not available. back up camera not in use, all dash related to the radio, phone and google not working. 3.5 Feb 26 blind spot indicator, forward collision, and rear crossing traffic warning working. 4 with all this issues this vehicle is an accident in motion a safety hazard to me and any body around this vehicle GMC has had this vehicle 4 times and can not seem to get it repaired.

Filed Feb 3, 2026 · Electrical, Visibility · TX

A recurring malfunction occurs with the infotainment/radio and rear backup camera display. The rear backup camera view remains stuck ON while driving forward in DRIVE at speeds over 20 mph, including highway speeds. The system also cycles between screens (including switching to the camera view), and the infotainment freezes and becomes unresponsive (loss of screen/control). Audio playback and hands-free calls become staticky/distorted. These events create a serious driver distraction and safety risk while driving. This has occurred multiple times, including during long-distance driving, and has been significant enough that I have had to pull over to the side of the road multiple times. In multiple incidents, the system did not recover until I pulled a fuse to reset/shut down the system so I could continue driving safely. The unit remains powered ON after the vehicle is turned OFF and exited. There is also a history of battery drain/no-start events requiring jump starts. No warning lights or warning messages are displayed before or during the failure; the system becomes unresponsive and behaves unpredictably. The problem is intermittent and has occurred multiple times over the life of the vehicle, including after a head unit replacement. Dealers have documented the concern on repair orders; during the most recent visit the dealer noted no diagnostic trouble codes (DTCs) stored.

Filed Jan 22, 2026 · CA

Vehicle: 2021 Chevrolet Silverado Issue: Infotainment system failure after GM‑pushed OTA update Description of Problem: On 10/31/2025, my vehicle’s infotainment system attempted an over‑the‑air software update. The update failed and the screen has been locked ever since, displaying only the message: “Update Failed – Return to Dealer.” As a result: - I cannot access any settings (clock, preferences, system menus). - All warning chimes and signal sounds (turn signal click, seatbelt reminder, back seat reminder, etc.) are disabled. - The backup camera still functions, but no other infotainment features are usable. - The system is completely unresponsive to reset attempts. I brought the vehicle to a Chevrolet dealer, who verified that it was the OTA update that caused the failure, they attempted a reflash but was unsuccessful. They now claim the entire infotainment unit must be replaced at my expense, even though the failure was caused by GM’s own update which I neither approved, initiated, or requested. My vehicle is out of warranty, but this was not a wear‑and‑tear issue — it was introduced by GM’s software. Safety Concern: The loss of audible warnings and chimes poses a safety risk. Drivers rely on these alerts for seatbelt reminders, turn signal confirmation, and other critical notifications. A manufacturer‑pushed update disabled these among other functions including radio, navigation, and all vehicle settings. Resolution Attempts: - Dealer attempted reprogramming on 11/6 (charged $295) but failed and state I need a new infotainment system. - GM Customer Assistance refused to provide goodwill coverage. - Vehicle remains stuck in failed update state as pictured. Request: I am submitting this complaint because GM’s OTA update disabled core safety features of my vehicle along with other basic features such as radio. I believe this is a manufacturer defect that should be investigated and addressed, regardless of warranty status.