The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the front driver's side seat belt retainer failed to function as intended. The contact stated that the seat belt retainer was fractured from the left side of the driver’s seat belt mounting. The vehicle was taken to the dealer where it was diagnosed with front driver's side seat belt retainer failure. The contact was informed that the front driver's seat belt retainer needed to be replaced. The vehicle was not yet repaired, but an appointment was scheduled for the repair. The contact had experienced the failure twice. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 53,198.
2017 Chevrolet Silverado 1500: seat belt won't latch or retract
6 of the 715 complaints about the 2017 Chevrolet Silverado 1500 describe seat belt won't latch or retract.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 2
Is there a fix? There are 2 recalls and 3 service bulletins for this area of the car. See below
Seat belt won't latch or retract by model year
What owners say
I was driving at approximately 35 -40 mph in foggy and wet conditions. As I approached a corner, I collided with a big metal dumpster. My airbags gave off that powder, and the smell was prominent, and the dash light came on. As well as, my side airbags (only the plastic) popped out, but, to my amazement, none of my actual airbags deployed at all. And my passenger seat belt was locked up to where I couldn't use it anymore, and no one was in that seat. Had I been in a frontal collision, I might have died. This is a major safety issue I have a 2107 Silverado 1500 LT.
Yesterday while parked I put on my seatbelt and it broke off at the cable where it comes out of the seat by the door.
In January 2022 the drivers seat belt latch broke in my Silverado. The seat belt would not engage into the latch, there was an internal part of the latch that broke and prevented the seat belt from engaging. Obviously this is a safety issue in addition to my State having mandatory seat belt laws so I was unable to drive my vehicle. I contacted General Motors Customer Service who said the defect was not covered under any warranty. I took the vehicle to the dealer I purchased the truck from and had the repair made. It cost $316.97 for the dealer to replace the driver side seat belt latch. I followed up with General Motors to see if the part had ben recalled or if they would pay for the repair to this integral part of the truck's supplemental restraint system. General Motors sent me a check for $16.97 which they said was a prorated amount towards the amount I paid to have the seat belt repaired. While there is no official recall of this part currently, there are many public forums where Silverado owners have complained about this part of the supplemental restraint system failing. In my opinion a seat belt system should never fail, especially on a truck as new as mine and with such low mileage. My truck was purchased new, has been garage kept and has never been involved in any accident. The truck only had 44,400 miles on it at the time of the repair. I find it hard to believe that General Motors would not cover the repair under the terms of the supplemental restraint warranty.
The stitching in the loop attaching the front center lap seat belt to the vehicle failed causing the seat belt to detach and become unusable. If this had not been discovered and the vehicle were in an accident with the front center lap seat belt in use, the seat belt would not have provided any protection to the occupant and could have resulted in serious injury or death.
Traveling approx 30mph, on a city street, another vehicle turned left in front of me, I did not even have time to hit the brakes. Both the front driver and passenger airbag deployed but the driver seatbelt did not lock up. I came completely out of the drivers seat, my chest hit the airbag and my lower abdomen and upper thighs were bruised badly from hitting the steering wheel. I also had neck pain for 2 days afterward. I had a passenger in the front seat and that seatbelt locked, the passenger was not injured and only a little sore in the neck and back the next day.
Service bulletins that may apply
Related recalls
Seat belts: pretensioner
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V‑651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Risk
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 17287.
Recall number 17V437000 · Recall details
Seat belts: pretensioner
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Risk
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 16007.
Recall number 16V651000 · Recall details
Questions about the 2017 Chevrolet Silverado 1500 seat belt
Is seat belt won't latch or retract a common problem on the 2017 Chevrolet Silverado 1500?
6 of 715 owner complaints about the 2017 Chevrolet Silverado 1500 (1%) mention seat belt won't latch or retract. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2017 Chevrolet Silverado 1500?
There are 2 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Chevrolet Silverado 1500
Check engine light 59Jerking 55Transmission failure 48Loss of power 36Harsh shifting 34Brake failure 33Shudder 30Stalling 27Hesitation 24Misfire 19ABS 18Knocking 18Fire or smoke 18Slipping 18Engine failure 15Spongy pedal 14Backup camera 12Fuel pump 12Power steering loss 12Airbag light 11No deployment 10Grinding brakes 10Steering lock-up 9Won't shift 8Ball joint 6Overheating 5Pulling 5Warning lights 5
VIN decoder
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