2018 Chevrolet Silverado 1500: seat belt won't latch or retract

Filed Dec 20, 2023 · Airbags · 118,000 miles · NY

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 45 - 50 MPH, there was an explosion on the passenger’s side of the vehicle followed by a cloud of white smoke. The driver's side seat belt had loosened and failed to retract. The contact noticed a message on the instrument panel stating "Service Restraint System" at the time of the explosion. The contact stated that the interior lights and the flashers remained illuminated after the explosion. The contact was able to drive the vehicle home and turn off and then restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed that the canister for the air bag had exploded; however, the air bag had not deployed along with the canister. The vehicle had not been repaired. The manufacturer was made aware of the issue, and it was confirmed that the vehicle was not included in the Takata Recall. The contact was referred to the federal safety agency Hotline to file a complaint. The failure mileage was 118,000.

Filed Dec 1, 2023 · Steering · KY · crash

While driving my truck on [XXX] , steering locks up, unable to turn the steering wheel. Crashes into guard rail going approximately 57mph, thankfully no other vehicle involved in this matter. I was not hurt, and had seatbelt buckled and then noticed damaged on the drivers side of the truck. Which included front bumper, left headlamp assembly, left front fender, left upper control arm, damage to front and rear doors, bedside panel, rear bumper and both wheels, and tires. Gerber Collision body shop in Henderson, Ky wrote the estimate and did the repairs for approximately $16,000.00 in damage and paint. On 10/02/2023 we took this truck to Kenny Kent Chevrolet for power steering intermittently going out, and they replaced the battery, codes for low voltage to power steering module. Tested battery and found to test bad, so they replaced the battery. Checked for codes and none were found after replacement of the battery, appeared to be the point of failure at this time. That repair was $404.96, kind of strange on part availability for a electric power steering is on BACKORDER! and module is not serviced separately, and even NO RECALLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 1, 2021 · Seat belts · 58,000 miles · CO

Tl* the contact owns a 2018 chevrolet silverado 1500. The contact stated that the front passenger's, rear passenger's, and the rear driver's side seat belt failed to retract and was tight around chest. The vehicle was not taken to the local dealer. The manufacturer was informed of the failure and informed the contact that the vehicle was not under warranty and there would be no assistance in repairing the vehicle. The failure mileage was approximately 58,000.

Filed Nov 8, 2020 · Seat belts · 250 miles · CA

Rear middle seat belt top plastic bracket is made very unreliable and unsafe, fixed it three time at dealership. The plastic bracket breaks all the time with just a slight pull on the seat belt. Once broken the seat belt gets stuck or twist around bracket and no longer works. It should be fixed by chevy/gmc immediately if someone get in an accident there will be a law suit. There are many other people complaining of this issue on line.

Filed Aug 10, 2020 · Seat belts · 20,000 miles · WI

The middle rear seatbelt in the 2018 silverado crew cab has a plastic strap retainer that comes apart easily, causing the seatbelt to get stuck on one side or the other of the metal positioning bar. This has happened while driving and the rear center passenger's seatbelt was left slacked. It will only return once the seatbelt strap is manually centered on the metal positioning bar. The clips on the plastic piece appear to be insufficient. The chevrolet dealership has replaced the plastic strap retainer piece once already and it did not correct the problem.

Filed May 16, 2019 · Seat belts · 4,308 miles · TX · crash · 1 injury

During a minor incident with low impact and at a low speed, both front seat seatbelt pretnesioners fired off, locking both belts completely and filling the truck with smoke. No one was in the passenger seat when that one engaged. I was backing up in a shopping center parking lot slowly and did not see a concrete slab behind me due to the angle.

Filed Apr 10, 2019 · Airbags, Seat belts · 18,000 miles · LA · crash · 1 injury

Tl* the contact owned a 2018 chevrolet silverado 1500. While driving 45 MPH, the vehicle was involved in a crash and ended up in a river embankment. The vehicle was totaled and towed away. The air bags did not deploy and the seat belt pretensioners failed. The contact sustained a broken back and received medical attention. A police report was filed. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was 18,000.

Filed Mar 29, 2019 · Electrical, Seat belts · WV

Radio quit working and truck would not start took it to dealership they ordered new radio and then later installed it still dident work ordered module for it told them truck was shorting out and would not start and asked them if I should leave it on battery charger over night so it would start in morning they said yes keep doing that until part came in it did and they fixed it a month ago was at mall truck uould not start tried it again still nothing took key out waited couple minutes and it started then seatbelt stuck in door and went through door panel at home depot took it to dealership they said it was a safety issue an could fix the seat belt but not the door because I put black silicone on door to cover hole and now the headliner where you put your sunglasses is falling down worried I bought a lemon but not sure because this is my first new truck and it seems like there's a delay when you let of the gas and it stops giving the engine gas