2018 Chevrolet Silverado 1500: steering wheel locks up

Filed Dec 11, 2023 · Steering, Suspension · NM

I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose

Filed Dec 1, 2023 · Steering · KY · crash

While driving my truck on [XXX] , steering locks up, unable to turn the steering wheel. Crashes into guard rail going approximately 57mph, thankfully no other vehicle involved in this matter. I was not hurt, and had seatbelt buckled and then noticed damaged on the drivers side of the truck. Which included front bumper, left headlamp assembly, left front fender, left upper control arm, damage to front and rear doors, bedside panel, rear bumper and both wheels, and tires. Gerber Collision body shop in Henderson, Ky wrote the estimate and did the repairs for approximately $16,000.00 in damage and paint. On 10/02/2023 we took this truck to Kenny Kent Chevrolet for power steering intermittently going out, and they replaced the battery, codes for low voltage to power steering module. Tested battery and found to test bad, so they replaced the battery. Checked for codes and none were found after replacement of the battery, appeared to be the point of failure at this time. That repair was $404.96, kind of strange on part availability for a electric power steering is on BACKORDER! and module is not serviced separately, and even NO RECALLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 3, 2023 · Electrical, Steering · LA

While driving down the highway, I heard a ding and the service trailer brake message appeared. Several minutes later, while driving about 30 mph and coming to a stop, I heard the ding again, the service trailer brake message appeared again, then all electric components died. I had no lights or gauges working, the radio turned off, the a/c turned off, I loss all steering capabilities as my steering wheel locked in place, and the engine died. All of this occurred while the vehicle was still in motion. As I pressed the brake and came to a stop, the electronics regained power. A message appeared telling me to lower and raise the driver's side window. I came to a complete stop. Even though the electronics returned, I had to restart the engine. I put the vehicle in park, turn it off with my key, then start it again with the key, all while stopped on a very busy highway. I was able to drive the vehicle home with no further issues. I have not contacted the dealership yet, as they are currently closed as I write this. I will be contacting them and informing them of the issue. I had mentioned a similar issue to the dealership a few years ago. They made a report of the incident, but said there is nothing they can do if they cannot replicate it. This is very dangerous. Losing all electronic functions, including the ability to steer and having the engine die while driving is scary. I can lose the ability to guide my truck and crash the vehicle into something or someone. This puts my family at risk and anyone else on highway that may be in proximity. There is no telling when this will take place. I have had electrical issues randomly happen while starting the vehicle, but not while driving. I may go weeks or months between electrical startup problems. My vehicle is available for inspection upon request.

Filed Dec 2, 2019 · Steering · 45,000 miles · TX

Driving back from the holidays in another state. Stop to get gas, I check tire pressure and put fuel additive in the fuel tank. I get back on the highway, going the speed limit which is 75 MPH. All of a sudden the steering gets tight as I was next to a rolling semi . I stop at a rest area to see if I can find any visible problems but I could not. At lower speeds the problem seemed to be worse. High speeds the steering was tight and trying to switch lanes it almost feels like the steering locked. About 25 miles later the problem. Seemed to be better but eventually came back and the next day it was bad again. The highway I was on (i20) was recently re done so it was smooth road. I've done research and can only assume it has something to do with the eps system.

Filed Mar 11, 2019 · Steering · 4,759 miles · TX

Tl* the contact owns a 2018 chevrolet silverado 1500. While making a right turn, the steering wheel seized. The contact released the accelerator pedal and depressed the brake pedal and the steering wheel returned to normal. The contact called chevrolet of west (225 m w pkwy, west, tx 76691) and was informed to call the manufacturer. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 4,759.