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2014-2017 Buick Encore, Buick Lacrosse and others recall: pretensioner

General Motors LLC reported this safety recall on September 8, 2016. It covers about 3,640,162 vehicles.

vehicles affected
3,640,162
reported
Sep 8, 2016
owners notified
Oct 13, 2016
related complaints
258

Seat belts: pretensioner

What is wrong
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 16007.

Recall number 16V651000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 258 complaints about seat belts problems.

2014 Buick Encore2015 Buick Encore2016 Buick Encore2017 Buick Encore2014 Buick Lacrosse2015 Buick Lacrosse2016 Buick Lacrosse2015 Cadillac Escalade2016 Cadillac Escalade2017 Cadillac Escalade2015 Cadillac Escalade ESV2016 Cadillac Escalade ESV

Questions about recall 16V651000

Is there a recall on the 2014-2017 Buick Encore, Buick Lacrosse and others pretensioner?

Yes. Recall 16V651000, reported on September 8, 2016, covers about 3,640,162 vehicles.

What is the fix for recall 16V651000?

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 16007.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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