The contact owns a 2017 Chevrolet Silverado 2500. The contact stated that while driving approximately 15 MPH, the steering wheel became loose. The contact stated that there was an abnormal amount of slack in the steering wheel. The steering wheel failed to operate as intended. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the steering bushing needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred three years later. The manufacturer was contacted and a complaint was filed. The failure mileage was approximately 105,000.
The worst 2017 Chevrolet Silverado 2500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical15
- Engine12
- Transmission9
- Brakes5
- Airbags4
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical15
- Engine12
- Transmission9
- Brakes5
- Airbags4
- Body4
- Steering4
- Fuel system3
- Wheels2
- Lights1
- Seat belts1
- Seats1
- Suspension1
- Visibility1
Trouble codes owners of the 2017 Chevrolet Silverado 2500 mention
U029E 3P1050 2P11DB 2U02A3 2
Recalls 5
Fuel system, diesel: storage: tank assembly
- What is wrong
- General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
- Risk
- An engine stall increases the risk of a crash.
- Remedy
- Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N222368030.
Recall number 23V047000 · Recall details
Equipment: electrical: engine block heater
- What is wrong
- General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
- Risk
- An electrical short-circuit can increase the risk of a fire.
- Remedy
- Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V‑328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 212329840.
Recall number 21V496000 · Recall details
Engine
- What is wrong
- General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
- Risk
- A short-circuit may damage the engine components and increase the risk of fire.
- Remedy
- GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1‑586‑596‑1733. GM's number for this recall is N182206310.
Recall number 19V328000 · Recall details
Seat belts: front: retractor
- What is wrong
- General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
- Risk
- The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1‑888‑988‑7267 or Chevrolet customer service at 1‑800‑222‑1020. GM's numbers for this recall are 17368, 17375, and 17376.
Recall number 17V567000 · Recall details
Seat belts: pretensioner
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Risk
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 16007.
Recall number 16V651000 · Recall details
Technical service bulletins for the 2017 Chevrolet Silverado 2500 935
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This service bulletin provides information about GM Accessories
- Unknown or other
- Unknown or other
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- This PI was created to help address the correct repair regarding a low coolant message on the DIC
- Unknown or other
- This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
- PI to help diagnose A/C concern
- Unknown or other
- Unknown or other
What 2017 Chevrolet Silverado 2500 owners say
Most recent owner complaints, unedited.
Driving down the road under 40mph and headliner airbags deployed without an accident. The dash and steering wheel bags DID NOT deploy however the headliner bags deployed for no reason.
Vehicle will crank but will not start. Throws code u0109. Fuel pump control module is on backorder with no estimated time frame. I am not the only person this is happening to with a truck that we are making payments on and will not run.
Engine shut off while driving on the freeway (70mph), lost steering and braking capacity. lucky to make it to shoulder, The failure is the Fuel pump control module, second time(first failure at 48k miles, second at 98k miles) this has failed (part # 13558813). once this fails part is impossible to find. repair technicians at dealer says this is a very common failure. To my knowledge part has not been inspected. Dealer is not an option for repair due to the length of time they will keep vehicle (in key west was going to ve 3 months before they could look at it,) this failure the local dealer in Athens Ga, did not have a diesel mechanic to repair (not sure why this needed a diesel mechanic), Warning lights/message is : Reduced engine power....but did not say why reduced, engine just slowed and shut down in very heavy traffic.
Power steering has failed. Truck drives stiff without power steering.
“Service Trailer Brake System” warning on DIC. Vehicle undriveable, INOP, Safety Issue! Start truck, the above warning will flash off and on, Code C1117 DTC.
SOLVED my U029E with "Exhaust Fluid Service" and "Reduced Speed". For the past month I have been working on this issue on my 2017 Silverado 2500HD LT 6.6L. Tonight I purchased my 3rd NOX2 (downstream) sensor and IMMEDIATELY EVERYTHING WAS FIXED. So, what happened? Why did the previous 2 NOX sensors NOT work? A clue came from GM Parts Direct as the original part number was listed as "DISCONTINUED". Previously we had purchased 2 numbers matching NOX2 sensors 12676706. So why did these sensors not work when the one see image below immediately worked? CHEVY! They programmed out part number 12676706 from the computer and programmed in 12718676. 12718676 CURED OUR U029E and "Exhaust Fluid Service" and "Reduced Speed" issues. Companies are still selling NOX2 part number 12676706 because it was the original device DO NOT PURCHASE THE DISCONTINUED NOX2 SENSOR 12676706. INSTEAD PURCHASE THE 12718676 PART NUMBER.
2017 CHEVY SILVERADO 2500HD LT 6.6L It all started on June 15, 2024 with a TRAILER BRAKE CONTROLLER (chafing wire that was grounding and shorting against the frame and bumper) resulted in a barrage of issues. Our truck being down over a month and throwing (so far) 16 codes just on the first 2 scanners. It has also taken out the TPMS too. U0137 Trailer Brake Control Module P1050 Reductant Level Sensor P11DB NOX SENOR 1 U0076 CONTROL MODULE COMMUNICATION POWERTRAIN SENSOR U101E LOST COMMUNICATIONS WITH DEDUCTANT CONTROL MODULE U029D LOST COMMUNICATIONS WITH NOX SENSOR 1 U029E LOST COMMUNICATIONS WITH NOX SENSOR 2 U02A3 LOST COMMUNICTIONS WITH PARTICULATE MATTER SENSOR U18A2 LOST COMMUNICATIONS WITH FUEL PUMP P203C REDUCTANT LEVEL SENSOR CIRCUIT LOW P204C REDUCTANT PRESSURE SENSOR CIRCUIT LOW U029E LOST COMMUNICATION WITH NOX SENSOR 2 P20B9 REDUCTANT HEATER 1 CONTROL CIRCUIT OPEN P0307 CYLENDER 7 MISFIRE P1488 TP MOTOR CONTROL CIRCUIT P0097 INSTAKE AIR TEMPORATURE (IAT) SENSOR 2 Upon having an advanced system scan there was an ADDITIONAL 128 CODES. Most of the codes referring to voltage to high and voltage to low. The entire truck is shutting down electrically and we can only assume that this will result in one of two options. First is that the vehicle will catch fire because of the system wide KNOWN WIRE CHAFING electrical issues. Second is that the vehicle is totaled / junked since Chevy will neither recall the KNOWN issues and is too busy changing customers for FRAUDULENT repairs that their vehicles do not need. Take for example P0307 which Chevy wanted $165 for the diagnostic fee and over $650 to replace cylinder 7 injector along with time for the repairs (over $1,000) for a $14 KNOWN wire connector issue that Chevy is performing fraudulently. Chevy CANNOT continue to lock the center information screen. That information is vital to our driving.
Another day another code. P11DB (NOX upstream). Now I am at NOX downstream, NOX upstream, DEF pump, cylinder 7 wire connector, Trailer Brake Controller wire harness, temperature sensor, and a dozen chafing wire harnesses because they are pulled to tight, have extreme bends in them or are rubbing against the frame, bumper, etc. Chevy recommended that I replace the cylinder 7 injector which was not the issue. At this rate if I paid Chevy to diagnose and repair this vehicle I would easily be $5,000+ in repairs since Chevy wants to do cab-off maintenance on everything now. This is manufacturer defects and consumer fraud and NTHSA is not holding Chevy accountable for. My Dad has a 1978 Pinto that he can start up and run to town but my 2017 Silverado can't even leave the farm.
This is my 3rd complaint within 6 days. The entire electrical system in this 2017 Silverado 2500HD LT 6.6L appears to be committing suicide. First it was the Brake Controller Unit, Diesel Injector Connector (cylinder 7), P1050 DEF Level Sensor, U029E NOX Sensor Module 2 Communication Lost, U02A3 Lost Communication With Particulate Matter Sensor Module, and now P018B Code: Fuel Pressure Sensor "B". At what point will the manufacturer be held accountable for manufacturer defects on this vehicle (including the Dorman 603-009 Coolant Reservoir)? Every pump and sensor on the truck is failing within a week of the trailer brake controller failure? WHY is every wire harness on this vehicle (like so many others) failing? I cannot trust that I can even drive this vehicle without either STABILITRAC shutting it down or the defective wire harnesses catching fire.
Compare the 2017 Chevrolet Silverado 2500
Silverado 2500 vs Ford F-250 SDSilverado 2500 vs Ram 2500Silverado 2500 vs GMC Sierra 2500
Other model years
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Questions about the 2017 Chevrolet Silverado 2500
Is the 2017 Chevrolet Silverado 2500 reliable?
Owners have filed 54 complaints about the 2017 Chevrolet Silverado 2500, fewer than a typical Silverado 2500 model year.
What is the 2017 Chevrolet Silverado 2500 year score?
The 2017 Chevrolet Silverado 2500 scores 81 out of 100 (good). The score compares it with the other model years of the Chevrolet Silverado 2500: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2017 Chevrolet Silverado 2500?
Electrical system, with 15 complaints. Next is engine (12).
How many recalls does the 2017 Chevrolet Silverado 2500 have?
5 recalls, covering fuel system, diesel, equipment and engine.
What year does the Chevrolet Silverado 2500 have the most electrical problems?
The Chevrolet Silverado 2500 model years with the most electrical complaints are 2004 (105 complaints), 2005 (98 complaints) and 2003 (86 complaints).
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