Service Trailer Brake message constantly displays on the dash. But I don't haul trailers.
2014 Chevrolet Silverado 1500 brakes complaints
Page 2 of 11: complaints 11 to 40 of 281, newest first, as owners wrote them.
When going at low speeds like through a parking lot when I apply my brakes they get rock hard and do not want to stop. I can get it stopped but just barely. When going at normal driving speed 30mph plus they are fine and stop fine. I almost pulled into a car in a parking lot because I almost couldn't stop due to my brakes failing. This happens every time I go at low speeds 25mph and less
The brake vacuum pump on the 2014-2018 chevy silverado has intermittent failures causing reduced brakes, which is a major safety issue. Gm has this listed under a "special coverage warrenty" instead of a recall and wont fix this because the warrenty ended 6/24 or 150k miles(mine onpy has 125k). Luckily I didn't have any traffic infront of me and the street light had just turned red and the cross traffic hadn't started to move yet. When I contacted gm about this I talked to 3 different representatives 2 were the initial points of contact, the first stated I would be reimbursed due to this being a safety issue, the second said the first was talking about a "general warrenty"...? The third was a supposed " supervisor who was obviously reading from a script and chose his words very carefully when telling me that because the speciap coverage warrenty was up GM wasn't going to do anything about this which is a leagal way of saying their are ok with this known issue on their trucks out in the world. Probably because it'll be cheaper to have their lawyers fight a lawsuit than to pay for the parts and labor to have this known safety issue fixed.
The brakes feel squishy and it is difficult to stop at low speeds. Yes it is available for inspection upon request. Safety being put at risk by not being able to stop in time possibly causing crash. The truck was taken to a mechanic who found a code stating low vacuum pressure on brake booster but they could not find a leak anywhere and cleared the code. It is unknown if the component has been inspected by the manufacturer. Yes there has been a warning light before. It is unknown when exactly this problem started.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, the brake pedal was depressed down to the floorboard, but the vehicle failed to stop immediately. The contact was able to pull over to the side of the road. The vehicle slowed down and came to a stop with several unknown warning lights illuminated. The failure occurred on 4 separate occasions. The vehicle was towed to the dealer; however, no cause for the failure was found. The vehicle was not repaired; however, the contact replaced the brake pads. The contact stated that on another occasion, while driving 55 MPH, the vehicle lost motive power, the steering wheel locked, and lost functionality. Several unknown warning lights were illuminated. The contact restarted the vehicle and the vehicle returned to normal functionality. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 55 MPH, the A/C stopped functioning as intended. The vehicle was taken to the dealer and was diagnosed with a coolant leak. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
Service brake assist activated. Vacuum pump failure, there is no vacuum going to the brake booster from the vacuum pump mounted on the front of the engine block driven by belt pulley.Has code co299-00 brake booster large vacuum leak detected. Pump is not creating vacuum no vacuum going to booster for power brakes.This is a recall.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the brake pedal was hard and failed to go down after several attempts. There was no warning light illuminated. The contact was able to decelerate by shifting into low gear, and the contact activated the hazard lights. The contact was able to drive to the residence in low gear, and the contact allowed the vehicle to roll to a stop. The contact stated inspected the brake booster, brake master cylinder, and the vacuum pump, and confirmed that there was no hydraulic leak found. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 96,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at approximately 55 MPH, the traffic ahead started slowing down and the contact depressed the brake pedal, and there was resistance coming from the brake pedal. The contact depressed the brake pedal with added force and shifted the vehicle down to 1st gear. The contact stated that the brake and stability-track warning lights were illuminated. The contact continued driving to the destination and both warning lights continued to turn off and on, with the brake pedal remaining firm while being depressed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 78,000.
I was merging on to the expressway and my truck kept going to the left into traffic towards a concrete median. I turned my wheel to the right to try to avoid it and started to spin out and went back to the right side of the expressway which was four lanes wide and slammed into the guardrail. After the wreck I noticed my ABS light was on I’m not sure if it came on as I was merging onto the expressway.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the stabili-trac warning light illuminated. The contact stated that the vehicle was losing motive power. The contact stated that the failure was intermittent. The contact stated that occasionally the vehicle stalled during the failure. The contact was able to pull over and restart the vehicle. The contact stated that the failure was intermittent and occurred at various speeds. The contact had taken the vehicle to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The failure mileage was approximately 147,000.
ON MARCH 15, 2024 My 2014 Chevrolet silverado LT pickup while I was driving the steering suddenly got hard to steer then the engine shut off , I had very little brakes and steering, then it wouldnt start back after I got stopped. thank goodness I didnt hit anyone, after a few minutes it started and I carefully drove home, it was fine until may 09, 2024 I was going to a DR appointment and when I turned in the drive the steering got really hard and the engine almost died and when I turned it off it wouldnt start back all power was dead after I tried it several times it finally started but the stereo and dash lights were not working correct,I contacted GM and they told me that my truck had been recalled for this problem and they reset the computer module but thats all they were going to do. this didnt fix it and I want them to fix my truck because this is a very serious problem and could cause me to wreak and possibly kill someone or myself. please help me with this matter to get GM to fix it.
Purchased the vehicle yesterday, I had it inspected and the service tech informed me the brake booster was not performing correctly. He said instead of going down as a brake the brake is snapped back to where it is not stopping and it can go completely out to where it will not stop. He informed me of a recall on the brake booster. The local GM Dealer checked for the recall and stated the recall had been fulfilled by the previous owner. There's still a problem with the brake booster.
Was driving through the cities, when all of a sudden the brakes in my vehicle were suddenly not working. Being in heavy traffic doing 40mph, I veered off to the side of the road avoiding an accident. I exited the vehicle and inspected underneath for any broken/leaky brake lines. I then checked to see that I still had brake fluid. Everything seemed to be fine. There was no warning or indication with sound that the brakes were out or going bad. After entering the vehicle again the "service brakes" warning popped up on the dash. I called and had the vehicle taken to a shop. The auto shop stated that the vacuum pump was not working and also recommended to replace the brake booster pipe with the pressure switch.
Trailer Brake driver display notification and alert tone frequently activated with no apparent cause with or without a trailer connected. Alert is so repetitive it becomes an audible and visual distraction to the driver. Manufacturer design restricted code readers at Auto Zone or O’Reilly’s from identifying this problem and force owners to take vehicles to GM shops to identify the cause. The alerts and cause should be repaired under recall at no expense to the owner. I also have video to support.
My brakes do not compress all the way at low RPMs and prevent me from being able to stop. Consistent with other vehicles we called for the same issue on the same year but for some reason my VIN doesn't come up in the recall
Brakes won’t work at low speeds, says online it was a recall at one point just don’t know if my VIN got missed
I was driving with my kids in the truck because i just did school pick up i was aproaching a four way interection when i tried to stop and my break pedal was super stiff and found myself panicked i couldnt stop it almost caused an accident with a tractor trailer truck. I went up and over the curb into vacant parking lot in order to stop.
Seat belt anchor broke replaced under warranty but replaced with same defective parts and broke again. Dealer refused to repair without payment of $160.00. Fan belt for air pump brakes you have no brakes to stop truck. A/C condenser defective from factory leaks at seams burns out compressor. GM refuses to recall and dealer charges $1800.00 to repair. I've repaired all these problems on my own except for seat belt anchor
The frame is completely rusted out. Parts are falling off of it, it rusted under the factory wax rust preventive coating. the abs system will brake the truck on its own without any warning lights.
I have been receiving a service warning for the "Trailer Brake System" for years and found a video online telling me to report it due to this being a GM issue.
Driving down the road lost power assisted power steering causing the the steering wheel to just turn and wheels stayed straight
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vehicle was previously repaired at the dealer under the federal safety agency Campaign Numbers: 17V414000 (Steering), 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control), and 19V645000 (Service Brakes, Hydraulic); however, the failure occurred after the recall repairs were performed. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then lost motive power. The trailer brake system, traction control, stabili-trak, TPMS, and brake warning lights were illuminated. The contact restarted the vehicle and drove to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,154.
I started up and was backing out of my driveway. When I tried to slow the brakes felt weird shuddered a lot and then I had difficulty stopping. Service brake assist popped up on my screen. I slowly pulled into the driveway and when I tried to stop the truck shuddered and had a hard time stopping.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds and making a left turn, the steering wheel and brakes became inoperable. The vehicle lost motive power and stalled. The contact was able to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was provided the diagnostic test cost, but the vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 17V414000 (Steering). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 110,000.
About 2 years after purchased (~2016), I was driving slowly in a parking lot and turned into a parking space. The brake pedal became very hard to press and the truck would not stop. I had to push extremely hard to get it to stop. I backed up and experienced the same problem. I put it in park, then the problem went away. There were no warning lights or indicators of a problem. I got a notice for a recall and took it into the dealer for repair in 2019. From 2019 through 2022, I have had 4 to 5 more incidents of the same problem. It seems to repeat when I slow down to a slow crawl with a trailer for added weight. I push the brakes while crawling and then the brake pedal gets hard to push and I loose brakes. Extremely dangerous, especially with added weight on a slight decline. I have found multiple instances with other customers reporting the same problem. Currently in contact with Chevy to resolve. I have reported the problem twice to the dealer and once to the "Customer Satisfaction" hotline. Chevy has confirmed that a recall was performed on the vehicle in 2019, but they cannot provide any information that the recall work fixed the problem or if they even tested that the fix was performed properly. Furthermore, they only report a "reprogramming" was done. No other work reported by Chevy, though, there are comments from other customers that a vacuum pump recall exists. They have yet to resolve the problem.
Braking system!!! Yes avaliable for inspection anytime. When traveling no matter the speed when applying the brakes no matter the situation the brakes dont work the pedal feels real hard to push for a man of my stature 6'1" 265 pds. 1st time was getting home and the pedal goes hard and brakes dont work. This has happened numerous numerous times in drive thrus, intersections, stop lights and stop sign's, home almost taking out the garage door almost running my kids over!!!! Hugh problems respectively if that were to ever happen. This is a manufacturer problem and owner nightmares that needs to be fixed before serious injuries happen... 2ndly, the engine lifters &transmission is another hugh problem for a person who works extremely hard for everthing he owns and takes care of his vehicle very meticulously because of how hard I worked for every penny to buy my all-time favorite trucks!!! Ive owned many silverado's over my 47yrs of life and never have I been so disappointed in a vehicle for manufacturer flaws at the purchaser's expense!!!!! And we the purchaser's are not talking nickles and dimes either!!!!! Thousands after we paid hard earned tens of thousands to purchase the xxxxxx of xxxx and it kills me to say that but its what I feel after a lifetime of loyalty to silverado's and the people that manufacture them. You must address every major problem and yyyooooouuuu know what they are!!!!! If a recall is not done for no fault of ours the loyal people that love our trucks I will not for the rest of my days on this beatiful planet ever by a gm product again. And I believe so many loyal others will follow suit. Do what's right and we all win in the end. Or you, yes you, will lose!!!!!!!!!!!!!!!!!! Stand behind your product like we have, some all our lives or may carma have its way with you and we will stand by just as you and do nothing. As for the important questions that come after this section it has been happing for years! Thanks 4your money sorry about your luck
Brake pedal gets hard under low speeds. Causes a stopping hazzard in parking lots and drive thrust. This year and model has been recalled for this, but my vin is not coming up as a recall. I worry when I back my boat in the water that my truck wont stop.
The warning "Service the Trailer Brake System" continues to randomly alarm. This was "fixed" multiple times. The fix takes about 5 minutes under the dash and then work for a few months to a year before it alarms again. It was "fixed" once during the warranty but it continues to be a problem. This is similar to the reoccurring problems that were recalled on the 2022 Chevrolet Silverados.
When backing truck up & pressing brake, it feels "spongy" or like the brake is not working right and sometimes vehicle doesn't stop. I had mechanic inspect brakes & they reported no visible issues. They recommended for me to check for a recall relating to this issue.
I had 2 recalls done, one for power steering & one for brakes. My truck was not experiencing ANY problems before I had this recall done. The day I had it done I lost power steering while trying to park at Home Depot immediately after leaving dealership, almost causing me to hit the vehicle I was trying to park next to. Thinking it was a fluke, i drove it home afterwards & when I got on the highway to go home, I experienced a very loud metal on metal sound that only went away after applying the brakes. I don’t drive much since I work from home, however every time I drive it for 10 min or so, the sound came back followed by increased braking pressure to stop, also almost causing multiple accident and any time I was driving slow & trying to make tight maneuvers or turning my wheel too park or go through roundabouts I would lose power steering. I took it back to the dealership & was told the serpentine belt was not installed properly & they replaced the vacuum pump for the brakes. Told that the steering & brakes were fixed and after starting I wasn’t taking it back until it’s verified fixed by test driving for more than just a few minutes & parked multiple times, I was told it was ok. I went straight home & while on the highway, the sound reappeared & didn’t go away & pulling into my driveway, the steering failed again. I left multiple messages that weren’t returned & while recently on the hwy, I was hearing the sound & had play in the wheel, I slammed on the brakes after a semi almost hit me & my truck shook like it was falling apart & I called 800# scared to drive & I had difficulty steering & breaking & with no way to get home I had to drive it & took it to the dealership again & now they’re telling me I have to pay for diagnostics & I refuse to pay Chevy a dime since my truck was fine until Chevy’s incompetent mechanic made my truck unsafe to drive. They deleted my dash cam videos also. I have numerous videos showing everything.
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