The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 30-35 MPH, the brake pedal was depressed but was firm. The contact shifted into neutral. The brakes became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact of the federal safety agency Campaign Number: 19V645000 (Service Brakes, Hydraulic). The mechanic determined that the failure was related to the vacuum pump. The vehicle was repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 91,995.
2017 Chevrolet Silverado 1500 brakes complaints
Page 2 of 7: complaints 11 to 40 of 190, newest first, as owners wrote them.
Low speed loss of brakes
Upon reversing the vehicle and apply the brake, as if in a parking lot or driveway, if pushing the brake pedal more than twice the pedal becomes hard and the vehicle becomes hard to stop without and excessive amount of force being applied to the brake pedal. If depressing the brake pedal more than 3 times, it is almost impossible to stop the vehicle with it coasting several feet. Checked for a recall, there is no recall, but there is a service bulletin that pertains to this issue concerning the brake assist vacuum pump booster, N182202780-01 and N192268490, for the 2014-2018 Chevy Silverado. An update to the electronic brake control module was completed on 2019-09-23, but such calibration seems to not be enough to resolve the issue.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the message "Service Power Steering" was displayed, and the steering wheel was difficult to turn in either direction. Additionally, the ABS and Stabili-trac warning lights remained illuminated. The cause of the failures was not yet determined. The local dealer was informed of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 114,800.
Electronic brakes lock up during driving. No power going to rear wheels.
I experienced issues with braking including shuddering brakes. I took the vehicle to a repair shop who looked into any active recalls and there were none, I had the electronic brake control module recall completed in 2019. The shop replaced the front brakes and resurfaced the back which did not fix the issue. They then replaced the vacuum pump which did fix the issue I was responsible for all costs. I recently noticed my vehicle is covered under special coverage N182202780 through 2027 which covers the cost of the vacuum pump replacement. Chevy is refusing to reimburse for the costs because the work was not done at their dealership despite not having a recall that States that. I would like the issue addressed theough a formal recall and reimbursement of repair costs as Chevy is obviously aware there is a safety issue related to braking due to failing components.
I have lost my brakes when reversing, however I have good brakes when driving forward. The transmission is also slipping and the torque converter in the transmission is becoming very worn ALREADY. I do not tow anything with this vehicle, and I only have 73,411 miles on this truck.
High pressure fuel pump going bad and causes loss of power which is making my brake booster not getting enough vacuum causing me to loose braking. Common issue in these trucks and gm knows it
Brakes went out driving. Replaced master cylinder, brake booster, and vacuum11 at 61696 miles.
Brake assist light comes on and then I have no brakes
When stopping truck jerks, downshifts and lurches forward. While driving over 45mph truck does not seem to shift properly and jerks intermitantly and sounds different than before. 2017 silverado with 47,000 miles on it, bought brand new!
Service brake assist light comes on and brakes a very hard to push. Brakes also make a weird sound when pushed down. I have to push really hard to hold the vehicle from moving
Transmission Went out at 45100 miles Breaks don’t work pedal gets stiff and will not engage breaks truck rolls can not drive due to breaks still doing this. Service Break system light will flash. Truck only has 55000 miles as of now Dealer replaced transmission with receipt to prove paid out of pocket. Breaks still not in working order do to dealer not being able to figure out the problem. Truck is not drivable Safety hazard Breaks not working and transmission slipping almost caused an accident while traveling at 55 mph truck loses speed tractor trailer almost slammed into my truck lucky tractor trailer was able to swerve over to other lane avoiding an accident Truck only has 55000 miles
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle was pulling to the right and the sensor light was illuminated while purchasing the vehicle. The contact stated that the failures were temporary. The contact stated that while driving at undisclosed speeds and depressing the brake pedal, the vehicle pulled to the right and the rear end of the vehicle felt as though the rear was dragging. The contact stated that there was a metal dragging sound coming from underneath the vehicle. The contact pulled over and inspected the vehicle but found no visible failures. The contact stated that the TPMS warning light was illuminated. The contact stated that smoke was coming from the passenger’s side front wheel. The vehicle was taken to a certified mechanic who diagnosed that the brake caliper had seized, and the brake line had collapsed. The contact was informed that the caliper and three sensors on the wheels needed to be replaced. Additionally, there was also a leak in the oil line. The vehicle was not repaired. The dealer was contacted and confirmed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.
On many occasions, at low speeds approx 5 mph. The brake booster fails and braking is hard and ABS kicks in.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the brake pedal was depressed and failed to respond. There was an abnormal sound coming from the brake pedal. There was no warning light illuminated. The vehicle was driven to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was previously repaired under the federal safety agency Campaign Number: 19V645000 (Service Brakes, Hydraulic). The contact stated that the failure persisted. The local dealer was contacted and an appointment was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,853.
"Trailer Brake System Service" message continuously displays across the digital cluster menu while I drive.
Brake assist issues occured while in the mountains. It was difficult to brake almost causing an accident. It appears to be a bad brake vacuum pump.
We were on vacation driving to Florida by the time we arrived 1500 miles later I had no brakes. This happened on a Friday. We called our mechanic in Oklahoma to explain it to him. He had us check a few things to see if it was a number of thing. He said it was the brakes vacuum pump. He had one in the shop for the same thing. You can't get in to a Chevrolet dealer to have it fixed in the time that we had. My husband did fix it but was extremely scared to drive in South Florida with limited to no brakes. My truck only had under 80 thousand miles on it. We live in a rural area so it's not like constant braking.
We were heading on vacation to Florida on the evening of [XXX].While driving [XXX] towards Athens, Alabama we heard a squealing noise from our engine that lasted a minute then it stopped. We got off at the closest exit and realized that we had “No Brakes “. I prayed for our safety. Our truck ran through two stoplights that were red at the time. I downshifted the vehicle and stood on the brakes (hard pedal) and jumped over two concrete curbs before it finally came to a stop. We had it towed to Champion Chevrolet dealership in Athens Alabama. They diagnosed the problem as a brake vacuum pump that locked up and broke the belt too leaving us with no brakes at all. Champion Chevrolet worked us in and replaced the vacuum pump and belt.And got us back on the road for our vacation. We had to pay for a tow truck $100. An overnight stay at a hotel $150. I’m concerned about the tires, rims, alignment and suspension being damaged by jumping over the concrete curbs. I’m requesting a free inspection at a local Chevrolet dealership to thoroughly inspect and repair any damaged parts and a realignment. I also am out of pocket $250 for the tow and hotel room. I feel I’m being fair to ask for reimbursement and repairs. The dealership didn’t charge me for the repairs of the vacuum pump and drive belt as it was covered by a special recall (N182202780). Please direct me for escalation of reimbursement ,complimentary inspection and repair of my 2017 Silverado suspension or damages involved in this incident. Thanks [XXX] [XXX] [XXX] [XXX] cell phone number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
excessive squealing noise coming from rear brakes from both sides of truck. I am original owner, and truck has less then 15,571 miles on it. Drove it to Chevrolet dealer in Kingsland Ga to evaluate. Before I arrived, about a 15-minute drive the Brake towing warning light came on. I was told by the dealership that both Brake Calipers had to be replaced as well as the brake pads that were damaged due to Brake Calipers locking up. The brake Rotors were fine and needed nothing. Repairs cost me around $1000 dollars. I think this is an unusual event due to the low milage, truck has always been garaged and dealership maintain. It's in brand new condition. Pulling a camper or trailer or even normal driving without towing could potentially cause an incident, fire or wreck. My truck is gasoline not diesel not included in the current safety bulletin. Truck was kept for 2 days for repairs.
This is a complaint in regards to the trailer breaking system in my certified pre-owned 2017 Chevy Silverado that I purchased in April of this year, 2024. I purchased this truck in particular for its high ratings in safety and towing capabilities. (April- May 2024) While towing a 22ft trailer from Virginia to Washington state, there were several moments where the “service trailer braking system” alert would appear on the dash. Driving on the interstate for days on end is twice as stressful when you have to wonder if your trailer brakes are reliable. If the trailer brakes were to suddenly stop working it would be dangerous for me and my passengers, as well as those around me on the road. (Sept- Oct 2024) We aren’t towing a trailer anymore, but the “service trailer braking system” light has been going off every couple minutes.
Brakes fail at low speed forward and reverse.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 45-50 MPH and then attempting to depress the brake pedal, the vehicle started pulling to the left, indicating the passenger’s side brake caliper had seized. The ABS warning light, and Stability Control failure warning light were illuminated. The vehicle was taken to Mavis Tires and Brakes body shop where brake pads and rotors were replaced; however, the failure reoccurred. The vehicle was returned to Mavis Tires and Brakes, and the two calipers, rotors, and brake pads were replaced. The contact stated that the failure recurred while driving approximately 41-60 MPH and hauling a trailer and attempting to stop at a stop light. The contact stated that the brakes failed to stop the vehicle immediately. The contact used an excessive amount of pressure to depress the brake pedal. The vehicle began pulling to the right and eventually coasted to a stop. The contact pulled into a nearby parking space where the brakes began smoking, the vehicle overheated, and the radiator fractured. The contact waited for the brakes to cool down and the smoke to dissipate before slowly driving to the dealer where the vehicle was diagnosed, and it was determined that the water pump had failed. The contact stated that the radiator had fractured, and 8 valves were damaged. The dealer linked the failure to the federal safety agency Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC) however, the VIN was not included. The vehicle had been repaired. The manufacturer had been made aware of the failure where it was confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 175,000.
Brake system failed while driving and brake pedal was stiff and not responsive. Had to apply heavy pressure to brakes and could barely stop. Avoided accident barely when brakes failed. I noticed clicking noise from engine as I slowly drove home. Truck taken to Chevrolet dealer by wrecker service. Brake Assist warning light came on after the brake failed. Waiting on dealers evaluation and inspection.
Lost brakes 11/20/23 and GM replaced vacuum pump per policy n182202780. Vehicle had 143522 miles on it. Lost brakes again on [XXX] and vehicle needed another vacuum pump. This is just six months after first repair and vehicle now has 152987 miles. GM denied repair because truck had gone past 150000 miles. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Brakes failed. The brake assist pump disintegrated, sending metal fragments into the Motor's oil circulation system. I was able to stop the truck using both feet and applying extreme force to the pedal. The dealer identified the problem. The "Brake Assist" warning light came on during the episode.
Trailer brake service message appears on dash and integrated trailer brake will not work. While towing heavy load system stopped working. Took to dealer. was told there was a bad wire in harness. Remedy was to cut wire and run new wire from front to back and recut at plug. worked for one year. happened again this year. have not had repaired again.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at speeds under 15 MPH and pressing the brake pedal, the vehicle would not immediately stop. The contact stated that the brake pedal extended to the floor, causing the braking distance to be extended. The vehicle was examined by the local mechanic who determined that the brake vacuum pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 51,000.
What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!
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