We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800‑222‑1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O
2017 Chevrolet Silverado 1500 brakes complaints
Page 3 of 7: complaints 41 to 70 of 190, newest first, as owners wrote them.
In reverse my brakes dont work, its like they are grinding, ive changed the rear brakes hoping to fix the issue, i have no codes. It has almost made me wreck due to failure to stop with my kids in the truck, also the afm system is defective in order to keep my engine as safe as possible i had to put a afm deactivate plug into the obd port. Ive tried to figure out the brakes but no one can explain. Spending 34 thousand dollars i expect to have my vehicle safe for my children. I have been strictly chevy my whole life but this is unacceptable. Where we live in alaska id expect the vehicle to be in order and it does it mainly at steep hills and it hasnt done it when ive had people look at it.
I had our pick up inspected today and the mechanic asked about our brakes being hard to push. I explained It has been that way for some time. He informed me that GM had a recall for this safety issue but as of this moment it doesn’t cover our specific pick up. The recall reference number is: 19V645000. GMS number for the recall is N192268490. I called and filed a complaint with Chevy complaint #[XXX]. Any assistance with this safety issue would be greatly appreciated. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, her husband swerved to avoid an oncoming vehicle and simultaneously depressed the brake pedal, but the vehicle failed to respond as needed. The contact's husband pulled to the side of the road and inspected the vehicle. The contact husband noticed that there was smoke coming from the front driver's side brakes and the brake calipers and the front driver's side tire was significantly hot. The contact stated that the failure recurred while driving, and the vehicle responded as needed when the brake pedal was depressed down to the floorboard. The vehicle was taken to an independent mechanic, where the brakes and the brake calipers were replaced; however, the failure recurred within a week. The vehicle was taken back to the independent mechanic, where the brake pads, the rotors, and the brake calipers were replaced. The contact became aware that the VIN was included in the federal safety agency Campaign Number: 19V645000 (Service Brakes, Hydraulic) which the contact related to the failure. The local dealer was contacted but informed the contact that they could not perform the recall repair because an independent mechanic had previously serviced the vehicle. The contact contacted Joe Bullard Chevrolet (2900 Government Blvd, Mobile, AL 36606) and Terry Thompson Chevrolet, INC. (1402 US-98 E, Daphne, AL 36526), who informed the contact that they could not assist because the first dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000. Parts distribution disconnect.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the braking effort was increased while depressing the brake pedal, causing the braking distance to be extended. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced the federal safety agency Campaign Number: 19V645000 (Service Brakes, Hydraulic) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Vehicle only has 86,000 miles. Brake vacuum pump issue has failed and almost caused an accident or even death. I took my tuck at an easy trail in Big Sur CA. Brakes wasn’t working properly. I feared it would completely fail and cause us to fall off the cliff. Fortunately we got off that trail, but as we continued to drive on highway 1 the brakes would not stop the vehicle as it should. The truck would still move forward or even in reverse with the brakes pressed down. Brake pedal was hard to press and would get stuck. There were no warning lamps on to alert me. This issue has been going on for about a year and has finally given out. The vehicle has been inspected and brake vacuum pump replaced by Smith Chevrolet in Turlock CA. I was told by the service person that Chevy has a 150,000 mile warranty on the brake vacuum pump part only so mine was covered. After inspection I was told that the brake vacuum pump had no fluids at all. Vacuum pump is defective.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the Stabili-trak message was displayed and the ABS and traction control warning lights illuminated. The front wheels seized while making a turn. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side speed sensor and wires were faulty. The front driver's speed sensor, wire kit, and connector kit were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the ABS and Stabili-trak had seized and the front driver's side wheel bearing was faulty. The dealer replaced the hub assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was 67,611.
2017 Chevrolet Silverado 1500 5.3 litre V8 1. Low speed brake failure. Problem seems more prevalent while vehichle is in reverse. 2. Had to use emergency brake to stop the vehicle. 3. Not yet but research show safety recall for 2014-2018 vehicles. When I searched on my VIN it did not show up and I never received any recall notice. 4. No 5. No - Problem has occurred intermittently several times.
Engine has always “ticked” since new took it multiple times to dealer they said it’s normal. Took it to shop they say its pushrods. Brakes front they wear unevenly even after being replaced by shop it always feels like truck is braking feels like it takes extra effort on gas pedal Transmission its a 6L80 only 85,000 miles and already there is metal shavings in pan and transmission is shifting hard and slipping.
At low speed my brake pedal goes all the way to the floor like I am losing my braking power completely. I found a recall on this issue but my truck doesnt seem to be included in this. How can I get my truck repaired before I kill someone.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds, the braking system malfunctioned, causing the brake pedal to become spongy and extend to the floor. The contact stated that the failure was intermittent and caused the braking distance to be extended. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 60,000.
1: BRAKES CONCERNS: I feel unsafe driving my truck. Brake pedals gets stuck, seems like a brake vacuum pump issue. Vehicle keeps slowly rolling forward or backwards even when brakes are applied. Even worse when on an inclined road, the truck will not brake properly as it should. It is very dangerous to my safety and others. It comes and goes, but it seems to be getting worse now. I have made an appointment to Chevy so that they can inspect it. But I am sure they wont help me since my truck is slightly over the manufacturers warranty. As always I know they will try to sell me an extended warranty. I fear this issue will get me in an accident. I have also looked online and have read a few articles about 2017 Chevy Silverado owners who are having the same issue.
Break assist light came on and Truck was very hard to stop. Break pedal got very hard. Took to a auto repair and they said it was the air break assist pump.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while reversing into a parking space, the brake pedal required more effort than usual to bring the vehicle to a complete stop. A message briefly displayed "Brake Assist Fault" before the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Campaign Number: 19V645000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 89,000.
The problem started about 3 days ago I was driving to work and I was coming to a stop at a red light then it said “trailer brake system” and then it completely shut my truck off and my brakes were really hard and my steering wheel was stiff then another day it did the same thing and after it was telling me all my blinker were about to go out.
Trailer assist alarm keeps coming on intermittently. Then the brakes are very difficult to press. Almost feels like the brakes need to be bled. It only happens intermittently as well. It is very dangerous while driving as I cannot safely stop at red lights.
The trailer brakes light keeps coming on for no reason at all times
Brakes do not work properly in low speed applications such as in parking garages or pulling out of the driveway. There is a jerking issue and the brake pedal almost goes all the way to the floor in those instances.
While starting from a park position, I was pulling into a parking space. I went to apply the brake and the brake pedal went to the floor where the vehicle did not stop immediately. This is happened three times. This occurred twice with me and once with my wife driving. This seems sporadic and happens at low speeds in my parking areas or something like that.
Brake pedal becomes hard/stiff to apply at low speed. Normally happens after driving at highway speeds.
Brake assist light comes on at slow speeds and makes braking really hard and truck feels like it’s not going to stop
In slow driving the braking system is requires significant effort and requires increased distance to stop. service braking system message comes across the dash and goes away after a restart of the vehicle. GM has a recall for this issue but will not perform the programming required a second time despite it being a known manufactures defect.
The truck at low speeds, In parking lots the brake pedal gets stiff. Only when i hit the gas the brake assist engages. Brake pedal gets super stiff almost as if it doesnt want to brake. In reverse its worse I am aware there is a recall for this But not pertaining to my vehicles vin number
I was traveling approximately 20MPH on a side street that was snow covered when I came to an uncontrolled intersection where there was another vehicle approaching from my right and when I began to break the abs stabilitrak lights came on and my vehicle began to slide all over the roadway.ABS light Stabilitrak and Service trailer brakes come on causing the vehicle to slide on icy roadways. Bought the car brand new and has 45k miles. The diagnostic pulls up right rear speed sensor, so I replaced it and it still comes on with warning lights and sounds. I’ve tried to find more information on the internet and it seems a lot of people have had the same issues for many years with this problem
Bake pedal get's really hard to press at low speed specially when parking the truck and almost had me hit the other car in front and this is not the first time.
The brakes grab and fails to fully engage at low speeds. The "Service Brake Assit message keeps popping up. My truck is not part of the GM brake recall but the symptoms are the same as many other reports from recalled trucks. They are going to get me killed with my truck's inconsistent braking
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the brake pedal became firm while being depressed. The braking distance was extended while attempting to stop the vehicle. The contact stated that the nearly caused the vehicle to crash into a group of pedestrians. The vehicle was taken to the local mechanic who diagnosed that the brake vacuum assembly and belt kit were faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and stated that the VIN was not covered under the recall or Service Campaign for the failure. The manufacturer was not yet contacted. The failure mileage was 75,000.
Brake becomes stuff and hard to press. This happens at low speeds at low engine speed. Brake pedal will sometimes vibrate. Message to check brake assist has occurred one time.
It is difficult to brake at low speeds; I have to press very hard for it to brake. I took my 2017 Chevrolet Silverado in to a shop in reference to a safety recall, they said they followed the procedures for that recall, but I have the same issue. I believe the proposed solution is not fixing the problem. This has been on going for at least three years. To be clear, this happens when there is REPETITIVE braking at low speeds. Typically after three times braking at low speeds (0-5 mph). What component or system failed or malfunctioned, and is it available for inspection upon request? Brake How was your safety or the safety of others put at risk? It is difficult to brake anytime there is repetitive braking at low speeds, including but not limited to parking lots, drive thru, or heavy traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, per the safety recall message. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Sometimes there is a "Brake Assist Warning" message.
I have notice from OnStar for issues with Antilock braking and on the vehicle dash notice for brake assist problems. I have experienced pedal pressure changes at very slow speed where I had to push very hard to stop the vehicle. Search and info from Consumer Reports indicates this is a problem for this model year, however I have not been notified of a recall and none is listed on this web site. I have scheduled service, but I believe this vehicle should be added to the recall.
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