On 10/26/2019, the 2017 Chevrolet Silverado was being driven in heavy traffic on the 134/210 Freeway area of Glendale, California. The truck was going 10 mph, and when the driver went to stop, the brake petal pressed to the floor, resulting in a rear end collision with the car in front of it. The driver of the first car appeared uninjured, but filed a claim later that he had ongoing lower back issues. The brake light only went on after the incident. The truck was driven to a local Chevrolet dealer and the brakes were serviced a few days later. The vacuum pump was the reason why the truck did not stop. It is notated on paperwork and confirmed when speaking to the Service Manager on Friday, November 1st at 4:30 pm. The service manager also reported there was now a recall to fix the problem, so it would be fixed and a new vacuum pump would be put in (Vacuum Pump Replacement Special Coverage N182198000). A claim was filed with GMC to pay for the damage and take over the insurance claim made by the owner of the truck, as well as the car in front of it. GMC came out to the Chevrolet dealer during that time, and GMC reported to the owner that they would not help with fixing the vehicle or the insurance claims. The owner requested the final report three times and there was no response. The truck had been reported to multiple service providers that there were issues with the stopping of the brakes in 2019. It was requested by the owner that the brakes were inspected so that they could be replaced if needed. There was also an incident in July 2019 where front and rear brakes were interchanged on the paperwork and the owner of the truck was told that it was just a paperwork mix up because they "fixed the brakes that were bad."
2017 Chevrolet Silverado 1500 driver assistance complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Transmission shudder.
My truck had the electronic brake control module reprogramming with sps as per recall n192268490 performed. The reprogramming worked fine for a few months. In march 2020, I noticed that at low speeds and mainly when backing, the brakes began to lose pressure and what sounded like and felt like the antilock brake system was engaging, and very hard pressure was needed to stop the truck with longer than expected braking occurring. The problem has definitely worsened and occurs nearly every time braking at low speeds in reverse with any type of incline. While backing my boat into a driveway, this issue occurred and nearly sent the boat into the garage door. I had to apply as much pressure as I possibly could to the brakes to stop the truck and boat before hitting the garage door. The issue has occurred repeatedly as I have backed up on an incline, with or without a trailer or boat attached to my truck.
While driving at low speed example turning into a parking spot, making a u-turn (onto major roadway) coming to a stop the vehicle shuts down losing all power lights engine shuts off. Stereo presets are gone you have to throw the vehicle into park and restart it making it a very scary vehicle. A couple warnings come up on the dic. Check stability track and open and close driver side window.
My truck began with a notification that says "service stabilitrak", over the course of 48 hours it went from on hard bumps and just the notification, to now constantly turning on. There was a recall for this issue with the ABS, but I have to pay the dealer out of pocket. They are currently doing the diagnosis on it to see what the issue is. If the issue matches the same ABS issue as the recalls for 2014-2018 models on the silverado, would there be a way to fight the charges? The warning notification and icon would light up when either stationary or moving at any speed. 48 hours ago it would only do it when turning at almost full rotation, or driving over some cracks on the road. Now it just does it randomly and very often to where the brakes would shake when applied. Power also goes down a bit, and the wheel would jerk. Pretty much exactly as how all the prior complaints about it before the recall when it reached youtube. It makes driving very dangerous as I can be turning, then the wheel would spring back into a different position. Before this notification, when I apply the brake it would be very smooth. Now because the truck thinks there's some kind of ABS issue, when I brake, it would shake the brake response (like old cars before ABS) and also make the vehicle very unsteady. I cannot brake on a straight line as it would sway the vehicle.
The ABS system failed when braking on a snowy, icy, slippery road locking all four wheels causing the vehicle to skid out of control. The brake light and ABS light and tcs icon were displayed. The brakes had to be released to regain steering control and judicious use of manual braking eventually brought the vehicle to a stop. The ABS pump motor was noted running continuously even with the engine off. Onstar diagnostics indicated a traction control system error. This braking failure occurred in conditions that the ABS is specifically designed to prevent loss of control!
For no apparent reason the stabilitrack service indicator will activate in a variety of settings, ie low speed on a road, high speed on an interstate, parked in a parking, etc. I have taken the vehicle to our local gmc dealer and they are unable to replicate the issue or locate a code that is occurring when this warning indicator activates; this occurred last week and as recently as this morning while I was driving to work
Hi: I just filed complaint #11074137 and when I copied and pasted the VIN number it left the last 5 off. Vin is [xxx]. Sorry for mixup. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When we first bought the vehicle we received the error message: antilock brakes & stabilitrak problems & wheel vibrated terribly. Took it in, they said it was the computer and fixed it. This morning error re: anti lock brake problem and no brake fluid (put in a whole can) and error traction off (but we did not turn it off) this is a new vehicle and we could get killed or kill another if there is a brake failure. This should be a recall and gm should buy back the vehicle from us. Thank you for any help you can give us.
Tl* the contact owns a 2017 chevrolet silverado. While the vehicle was stationary, the front crash collision sensors malfunctioned. The contact stated that the sensors inaccurately displayed a warning that the vehicle was too close to another vehicle or close to striking the vehicle in front of it when there was no vehicle present. Bob mccosh chevrolet, buick, gmc in columbia, missouri was made aware of the failure and replaced the sensors, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.
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