the federal safety agency Safety Complaint To: the federal safety agency Regarding: Vehicle Safety Hazard / Fraudulent Repairs on 2017 Chevrolet Silverado VIN: [XXX] To Whom It May Concern, I am writing to file an emergency vehicle safety complaint regarding a 2017 Chevrolet Silverado, VIN [XXX], purchased on XXX. Huntley Ford performed unauthorized, fraudulent, and unsafe repairs that resulted in the vehicle being returned to me as an active fire hazard, directly violating federal motor vehicle safety expectations. Huntley Ford forced a salvage engine onto the vehicle, stripped me of my repair rights, and intentionally cleared dashboard error codes to mask severe, systemic mechanical defects. Following an engine replacement, transmission replacement, and catalytic converter replacement, I took the vehicle to Sunrise Chevrolet for inspection. The technician at Sunrise Chevrolet discovered that the vehicle was actively burning fluid onto the alternator. The technician explicitly stated that the vehicle was a fire hazard and that there was an emergency safety brake problem, and brakes. Huntley Ford knowingly delivered a structurally compromised and life-threatening vehicle. I request a full investigation into Huntley Ford’s repair safety practices to protect the public from further hazardous non-compliance. I have a 16 page paper trail Word document letter proving Huntley Ford committed auto fraud, has practiced illegal practices, lied, sold us a truck that they cleared codes, after only a few months full transmission, c. converter replacement, engine, and did not fix the truck properly still, returned it back to us when they knew it was not ok, lied, cleared codes, we brought our own scanner, they lied again, said the codes just needed to be cleared. When we notified [XXX], Huntley Ford's repair manager, he did nothing. Sincerely, [XXX]/[XXX] ________________________________________ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Chevrolet Silverado 1500 transmission problems
191 complaints (27% of all complaints for this car). Typical mileage when it fails: 56,000. 1 crash reported.
- owner complaints
- 191
- of this car's complaints
- 27%
- typical mileage
- 56,000
- crashes
- 1
- recalls
- 0
Which part fails
- Automatic transmission3
- Automatic transmission: torque converter2
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Silverado 1500 transmission problems in other years
Specific symptoms reported on the 2017 Chevrolet Silverado 1500 transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Jerking 55Transmission failure 48Harsh shifting 34Shudder 30Hesitation 24Slipping 18Won't shift 8
Related recalls
No recalls on record for this model year.
What 2017 Chevrolet Silverado 1500 owners say
Most recent owner complaints, unedited.
Vehicle would not shift through gears while driving. Torque converter shudder. Dealer found excessive metal in trans pan. Had to replace transmission. Vehicle had 107, 000 miles. Almost $5700 to replace transmission.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended and the vehicle lost power. The contact merged onto the right side of the road, turned off and restarted the vehicle and the vehicle worked as intended; however, after driving fifteen miles down the road, the failure persisted. A dealer was contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The approximate failure mileage was 113,800.
Torque converter clutch failed and sent metal chips through the transmission causing the transmission to fall and made the truck not drivable. The check engine light came on a few hours before the transmission finally gave out. The transmission would not shift out of first gear. We were on a family trip to [XXX] from [XXX] and this left us stranded with three kids in the truck on the side of the road. When I took the truck to the shop they asked several other transmission shops if they had seen this issue and they all confirmed they did with the same truck and the best case is to rebuild the transmission instead of replacing the just the torque converter clutch due to the amount of damage it did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission is hunting for gear when decelerating. Back and forth it tries to change gear. Just started. I have 64,000 miles on the truck. At 22,000 it started shuddering and the fluid was changed which corrected the issue then. At 53,000 the shudder returned and I paid the dealerdealership to replace the torque converter. Now 12,000 miles later I'm having a shifting issue. This Transmission seems to be problematic.
A well known issue with the torque converter failing due to poor manufacturing and design. Allowing debris to enter the filter system due to the torque converter falling apart. Causing astronomical amounts in repair costs
The contact owns a 2017 Chevrolet Silverado 1500. While the contact was operating the vehicle, the vehicle came to a stop at a stop sign. While attempting to accelerate, the vehicle stalled and failed to move. The contact stated that the transmission failed to operate properly, and the vehicle was unable to shift into gear. The contact stated that the vehicle shut off with the check engine warning light was illuminated. The vehicle was unable to be restarted or moved from the roadway. An independent mechanic diagnosed the vehicle at the residence and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
I have had shifting issues with the transmission since 2 months into having this vehicle I have been reporting it to the dealership who has told me consistently that jerking grinding and loud noises are totally normal then the recall came out for these specific issues in the 2017 Silverados though my VIN is not listed but I still haven't always have had the very same problems stated in the recall
Transmission failure at 120, 000 was replaced. Then factory thermostat went and then trickled down to the transmission. Got too hot and cooked the transmission. Come to find out it was also the radiator so that was replaced along with the thermostat and a second transmission. Put a transmission cooler on but still get very warm on the transaction fluid. Can't keep the temperature down in the summer while I'm towing. Trailer is well under the weight of the max capacity for the truck. And the latest problem I've had was to replace parts of the frame because that was rotted and beyond inspectable. Now I'm 14,000 in the negative with no reprieve. What is GM going to do for me as far as reimbursement? Cuz I still owe a little over $9,000 on the truck. This is ridiculous and I believe I'm going to another brand of truck when I can get out from underneath this one. I've been a Chevy owner my entire life and this is how you guys react to all your mistakes.
I am submitting a complaint regarding my 2017 Chevrolet Silverado 1500 LT. My truck currently has approximately 80,000 miles, and it has recently been diagnosed by a Chevrolet dealership as needing a complete transmission replacement. This vehicle has been lightly driven and very well maintained, and I rarely drive it. Because of this, I am extremely concerned and disappointed that such a major mechanical component has failed at such relatively low mileage. A transmission should reasonably last well beyond 80,000 miles under normal driving conditions. The dealership informed me that the entire transmission needs to be replaced, which is a very costly repair. Given the mileage and the way the vehicle has been used, I believe this may indicate a defect or premature failure rather than normal wear and tear. I am requesting that General Motors review this situation and consider goodwill assistance or coverage for the repair. I purchased this vehicle with the expectation that it would be reliable for many more miles, and this issue has significantly affected my confidence in the vehicle. I would appreciate a review of my case and any assistance GM can provide toward resolving this problem
Questions about the 2017 Chevrolet Silverado 1500 transmission
Does the 2017 Chevrolet Silverado 1500 have transmission problems?
Owners have filed 191 complaints about the transmission of the 2017 Chevrolet Silverado 1500, 27% of all its complaints, more than any other problem.
At what mileage do 2017 Chevrolet Silverado 1500 transmission problems start?
The typical (median) mileage in owner complaints is 56,000 miles.
Was there a recall on the 2017 Chevrolet Silverado 1500 transmission?
There is no recall for this problem on this model year.
What year does the Chevrolet Silverado 1500 have bad transmission?
The Chevrolet Silverado 1500 model years with the most transmission complaints are 2019 (331 complaints), 2021 (245 complaints) and 2020 (239 complaints).
Other 2017 Chevrolet Silverado 1500 problems
Brakes 190Electrical 123Engine 118Steering 58Fuel system 32Airbags 30Body 20Driver assistance 20Visibility 20Acceleration 18Lights 16Suspension 15Seat belts 13Wheels 7Tires 4Seats 2Locks 1
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