The contact owns a 2019 chevrolet silverado 1500. The contact stated that while driving at 20 MPH, the rear tires and brakes seized with a message not to exceeded 60 MPH was displayed on the instrument panel. The contact shifted the vehicle into neutral and back into drive multiple times for the vehicle to resume normal operation. The vehicle was chevrolet buick gmc of puyallup 800 river rd puyallup wa 98371-4149 us to be diagnosed however, the mechanic was unable to duplicate the failure. The failure recurred intermittently. While conducting a VIN search, the contact became aware of the federal safety agency campaign number: 19v889000 (service brakes, hydraulic, service brakes, electronic stability control) however, the VIN [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2019 Chevrolet Silverado 1500 brakes complaints
Page 4 of 8: complaints 71 to 100 of 195, newest first, as owners wrote them.
Event in Order: -AutoStart, failure -Started with key -“Action Required” - “Steering Assist Is Reduced, Drive with Care” -“Service” - “Trailer Brake System” -“dash panel information” not available – Fuel Economy and oil life -“Traction Control light on” -Put truck in reverse, gear not engaged, no response -Put truck in drive, worked, but steering very difficult and made vehicle not safe to drive and/or operate. This has happened to me once before but not to this extent, last was when I was driving and thankfully I was able to pull over and turn the vehicle off. It would not start after repeated attempts but finally started after and functioned normally. These events had not check engine lights and when serviced, the mechanics said they didn’t see anything when scanned. OnStar diagnostics had no report when I had it active. I bought this truck less than 18,000 miles ago. Initially bought at 17,181 miles on Feb 22, 2021 and is now at 34,675 miles as of Oct 29, 2021. This is a safety concern as the steering fail can potentially lead to an accident if the truck can’t be controlled. Traction control failure can lead to the vehicle becoming stalled in a dangerous situation. Brake systems can lead to unwanted breaking and/or being unable to break. This truck is a danger to operate. I do have video but, upload does not support MP4 format.
Service Trailer Brake System - warning code is displayed every time the vehicle is started and must be dismissed. This does not allow for safe towing and braking. Social media has displayed numerous other Chevy Trucks with this problem and have stated "cheap wire harness." This needs to be replaced by the manufacture for using cheap materials.
ABS Brake Assist Module failed. Warning lights and indicators alerted the problem and the vehicle lost power assist braking. I was able to drive the vehicle to the local dealership as the warning message on the dash indicated the vehicle could not exceed 40 MPH with manual braking. Service tech diagnosed the module had failed, stated they are beginning to see this issue in more and more 2019 vehicles.
We bought the truck on 09-30-2021 with 24992 miles on it , brakes are all 4 horrible, no pads left and all 4 rotors are shot . This is a problem with this truck from the reports of this vehicle having premature brake wear from the Customer Satisfaction Program . It is sitting at the repair shop as we speak with almost $1000 in brake repair that needs to be done . This is very unsafe . Please let me know what I need to do to be reimbursed . There has been prior recalls on this truck also for brakes
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the rear wheels inadvertently locked. There were no warning lights illuminated. The contact stated he veered to the side of the road, shifted into park, and turned off the vehicle. The contact was able to restart the vehicle but waited about four hours for the wheels to unlock. The vehicle was taken to the dealer who informed the contact that they were unable to diagnose the vehicle. The contact stated the failure had been reoccurring while driving. The contact became aware of an unknown customer satisfaction program for the failure. The vehicle was taken back to the dealer who informed the contact that he would be responsible for the cost of the repair because the vehicle was out of warranty. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.
On September 11 at approx. 1630 hrs. my wife and I were going out for dinner. I stopped at a stop light on a hill. Transmission in Drive, foot on the brake. Our truck suddenly started rolling backward. I looked at the dash, no warning lights, gauges still working, transmission in drive, I stood on the brake pedal, no effect, I put the transmission in park, no effect, I engaged the parking brake, no effect other than the parking brake warning light came on. We had rolled back approximately 50 feet. I looked in my rearview mirror and observed a car approaching. Luckily he/she saw my problem and stopped. Things suddenly started coming back to life and came to a gentle stop. When I looked in my mirror I was so close to the car behind me all I could see was his windshield, no hood. I moved the transmission from park to drive and we continued on. I have contacted the dealer and they are attempting to determine what happened. However, I am afraid this will happen to someone else who may not be as lucky as I was or that it may happen to me again. I pull a 5th wheel trailer with this truck.
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of the federal safety agency Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
Started truck up after parking for 20 minutes and the Brake ESC service light on dash came on and stated that there was a problem and I would not be able to drive over 43 mph, the ABS, Traction control were also shut down. I drove this to the local GM dealer who is now working on this for the third day and can't figure out what is wrong. The programing for the brakes was gone, they reprogrammed and it cleared out immediately. They are working with GM to attempt to fix the issue once they figure it out.
check engine light came on and is currently pulling the following codes. P25A2 U0146 U0101 U0100 MIL Status- off Freeze frame DTC- u0146 I had an oil change done by Hare Chevy in Noblesville 2 weeks ago, never an issue with my truck until after I left the dealership. Stanley Chevy in Mccordsville looked at it this morning and said they have to order a bunch of parts for it, including new leaf springs for a truck that is less than 2 years old…never have heard of such a thing.
Stabilitrak was set off due to air bag module going bad. When braking it locked up 3 of the 4 tires ABS went nuts but didn’t stop it from locking up
Rear Brake pads sticky on Brake disc After Car Washing and back to my home the Brakes still blocked and pads sticked on brake disc
I was given a 2019 Chevy Silverado and when I turned the truck off the shift to park light would stay on and in February the brakes froze with the bad freeze when it thawed the brakes just started locking up by them selves I could not get over 5-6 mph so I made an app with dealership took it in told them what it was doing they had it a week they replaced shifter handle and bolt and reset codes I get the truck back did not have it 24 hrs I was leaving where I was fishing that morning I was going maybe 40 mph when the abs and other lights came on on dash and the brakes locked up again sending me sliding about 60 yards when I ended up in a ditch I tried to get out and the truck would not move so I get out and look to see my front passenger tire completely broke off folding up under truck. No one else was involved I automatically called dealership told them what happen filed a crash report and tow truck took truck back to dealership I contacted GM snd they sent an investigator to look at it but denied my claim said it was not a Manufactur defect.. so no one is wanting to fix my truck now it’s still under warranty with less than 19000 miles on it... and if I was to pay out my pocket to fix it I feel that it will happen again cause the freeze did something to the electrical brake system.. the truck is a year and 4 mts old. Paid cash for it and not I can’t even drive it..
The "service brake system" and "service ESC" lights came on, along with the service engine light and rough idle, resisted roll (slight brake applied, perhaps?) and per the dealer, no code was stored and there is no fix. Bulletin pit5728b says different and not to drive the vehicle until fixed. I am refusing to accept my vehicle back until fixed as of 27 apr 2021. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving at 25 MPH, all 4 brakes locked up. This happened 4 times then the truck was parked. I was turning on a state highway .
While driving to school which is approx 70 miles from my house, I was approx 10 miles from my end location and had been driving for 1 hour and 15 minutes without issues. I was driving on I-70 at 75 MPH when the truck completely shut down. The engine shut off, brakes went out, steering locked, all electrical shut off. The truck was dead for approx 4 seconds when it kicked back on on its own. The truck continued down the road like nothing had happened. The truck did the same thing about 3 miles after the first time the truck died. There were no more incidents during that trip. Later that same day I was pulling into kroger parking lot turning into a parking spot at about 5 MPH when the truck completely shut down again. The truck was dead for approx 3-5 seconds each time with completely shutdown before completely restarting on its own and continuing like nothing happened.
Dash light came on that says "service brake pad monitor" while driving down the road, it was wet/icy outside. Not sure if that has anything to do with it, but I have read online that this is a recall issue, but it's not showing up as a recall on the recall website
The automatic parking brake would not release several times when I had it parked in my driveway. My driveway as a very small incline (~3%), but the auto parking brake will come on. The several times it stayed on, the orange 'service parking brake' light was on and a service engine light. I could not move the vehicle until I disconnected the battery to reset. I took it to the dealer and it had a code for evap purge pump malfunction. After they replaced this the light hasn't come back on since (about 2 weeks ago).
One week after buying the truck in october 2019 an engine light came on regarding the break system, too the truck in and in a few days I had it back after reprograming the computer. 27 jan 2021 after leaving work the breaks felt strange but with no alert I went on home. Coming up to a traffic light I tried to stop the truck but had no breaks, I proceeded through another red light with no breaks pumping the break peddle I finally had a little break and got the truck pulled over. I turned off the truck and called the dealership with no answer. I called and had my wife to come pick me up, she arrived and we decided to try and start the truck and see if the breaks would hold. We did make it to the dealership and they have had the truck for two days with no real answer as to what is going on! I called seven times 28 jan and finally had to go see what was going on all I got was we are working on it. Called three times jan 29 with no reply and had to stop by and I they would tell me was that is was a module and coding issue. I asked for a loan vehicle and they said they would look into it and respond in the afternoon...we shall see very very frustrating.
Service parking brake warning keeps coming on while vehicle is moving. It's already been to be serviced and there is no current fix per the dealer.
The breaks when stopping at a stop signe went almost to the floor and almost didn't stop once stopped the pedal started pushing back against my foot till they return to the top of the pedal then the truck started creeping forward when pushing back on the breaks the pedal was very stiff very hard to get truck to stop then pedal slowly leaks down to the floor at this point the truck dash will beep and a message saying service break assist will appear this problem is happening every time I try to stop
The electronic brake system failed and three error messages appeared on the dashboard. This occurred as I was pulling in my driveway while still in motion. These errors have also happened previously, in december 2019 and june 2020. Both previous times the malfunctions were fixed by the dealer. This issue causes the power brake system to not function and makes it very difficult to stop the truck.
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that while driving at 20 MPH, the rear tires and brakes seized with a message not to exceeded 60 MPH was displayed on the instrument panel. The contact shifted the vehicle into neutral and back into drive multiple times for the vehicle to resume normal operation. The vehicle was driven to palm chevrolet (2300 sw college rd, ocala, fl 34471 (352) 433-4105) to be diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The failure recurred intermittently. While conducting a VIN search, the contact became aware of the federal safety agency campaign number: 19v889000 (service brakes, hydraulic, service brakes, electronic stability control) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 40,000.
Brake intermittently presses to floor when applied unable to stop. Happens on multiple occasions. Must bottom out brake pedal to floorboard for brakes to even start to apply and never fully apply to stop vehicle. Increases stopping distance 10 fold! No lights come on and all equipment looks to be in working order and no damage. The truck is relatively new
I have had truck now in 5 times for each and parking brake errors and still not fixed . This is a high safety concern for my wife and me and anyone else who rides or drives on roads with us !!! This truck needs the lemon law enacted especially on my truck if no one else wants it !! Need out of this contract and get a safer vehicle to get around in , am a disabled vet and don't need more problems in my life or possibly of killing us or anyone else because of this vehicle!!!
When decelerating and braking near a complete stop (traveling in 5-40 MPH traffic w/ lights) the transmission immediately downshifts hard (2 to 1) and jerks the car forward getting potentially close to other vehicles on the road.
Started truck and immediately traction control, malfunction indicator lamp, and brake light appeared on dash. Messages also appeared saying the vehicle will not exceed 43 MPH, and that the brake system had failed. Avoided expressway going home, and was not able to exceed 43 MPH. Next day chevrolet roadside assistance towed truck to riverside chevrolet, wetumpka, al. Service rep said master cylinder "came apart" and nothing like this was seen before (they sell and service a lot of trucks). Master cylinder replaced. Drove truck home about 25 miles and brakes worked fine. Will update if problem happens again.
Vehicle is producing a hard shift between 1st & 2nd gear primarily on cold starts. More recently is has been doing more through out the day but not as serve. This started around 7500 miles, currently at 23,000+. The vehicle has now been to three dealers (6+ attempts) with no resolution. One dealer took the valve body off for inspection and cleaning. Other dealers have tried reprogramming. Last attempt at repair was the week 8/25/2020 with no resolution as they could not duplicate the issue (had the vehicle for a week). The next day I experienced the harsh shift twice in one day. I also experience transmission slippage at constant speeds between 45 & 60mph. A bulletin came out from gm the week of 8/25/2020 indicating note to repair/replace the transmission as this is normal. How is this normal when it shift so hard it through the occupants forward and rearward in the seat. How is this safe for a young child/toddler? This has the potential to cause whiplash in younger children. I have in firm believe this is a cause for my neck and shoulder pain. As an added note: I have been working with the gm executive resolution team on this issue and again no resolution. I am also experiencing an issue with the parking brake coming on by itself when the vehicle is completely off and the key out of the vehicle. Again dealers cannot duplicate even though one service rep witnessed it while dropping the vehicle off for service. This is a safety issue for anyone performing brake service as the brake could activate and cause a pinch point. Overall I have several other electrical issues regarding radio, dic display & cruise control. Only the dic display has been corrected. I also have had leaking rear slider and squeaks in the front left dash, right front floorboard and upper lh b-pillar. I also had the left dash panel replaced due to a broken tab. Video upon request
Pulled out of a construction site after a work day and the wheels on my truck locked up right in the middle of the road. If I was pulling into a highway, I would not be writing this right now. The truck was idling for about 2 hours before I pulled out into traffic. The way the wheels stopped, it felt like the parking brake is engaging when I drive. Maybe this is some kind of limp mode to prevent damage. If that is the case, it is a very dangerous fail-safe to implement on a vehicle that people depend on for work. I do not think it is a coincidence that this is the first silverado model with an electronic parking brake. Oh yah, and this just coincidentally happened 1000 miles after my bumper-to-bumper warranty expired. Also, gm customer service is just a call center in india. Don't bother calling them.
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