So, I took it in 12/17/19 for oil change, etc. There was 3 recalls and picked the truck up 12/18/19. 12/19/19 at 6 pm the truck wouldn't stop! I took it on 12/19/19 and they looked into it. They reinstalled the software, and drove it longer to check it out. I picked it up yesterday, after being told it's good to go. Well, it happened again this morning!
2019 Chevrolet Silverado 1500 brakes complaints
Page 7 of 8: complaints 161 to 190 of 195, newest first, as owners wrote them.
On 12/26/2019 at 05:40 am, I got in my truck (2019 silverado lt allstar) and started the engine. I immediately received multiple warning messages on my dash panel. They were "service ESC", "brake system failure" "steering assist reduced" and to drive no faster than 62 MPH. Prior to parking the night before on 12/25/2019 I had never had any problems whatsoever. On 12/26/2019 I was heading to work but found quickly that the brake pedel went all the way to the floor with very limited or basically no braking. The steering became very difficult with no apparent power assist.
I took it tuesday 12/17/19 in for an oil change at 4k miles to get under 7k service. For my 2019 high country. As I was notified I was due for an oil change. I looked on onstar. Saw there was a recall and figured they could two things at once. Come to find out there were three recalls. Which I get it, things happen. I get it home tuesday night no issues. Thursday 12/19/19 around 6 pm, as I was backing out of my driveway and it wouldn't stop. I had to stand on the brakes. I am 6'2' and 300 lbs. I was able to get the vehicle in drive and again, the vehicle was not easily stopping. I had numerous dashboard displays. I took pictures of the displayed items. I called rick hendrick chevrolet at 6:53 pm on 12/19/19 and since I live close dropped it off at the dealer, as I was headed out of town sunday and wanted this fixed. So.... Here comes the issue besides it not stopping that I am even more fired up about! The service guy, called me friday morning to say they can't find anything wrong. Now, with the display saying service ESC, trailer brake system, and brake system failure not to go above 62 MPH, I am pretty sure it triggered an code and would be in code history. I told him I had pictures of the dash display and that they needed to check the code history. He told me at one point it was the vacuum, but then told me that the vacuum was an issue with last years model. And that he was having his master technician look at it. Around 4 pm on friday, with a family trip coming up sunday 12/22/19 and not hearing anything I called a few times to find out if I needed to rent a car or they could get me a loaner. I got a call around 5:13 pm on 12/19/19 telling me it's ready and they reinstalled the software and the master technician drove it. Said he is comfortable. I was scared then and scared now to put them back in that vehicle.
While backing out of a parking space my brakes felt soft and seemed unresponsive. Put truck in drive and started moving forward and when I tried to stop the brake pedal went to the floor with about 5-10% braking power. Truck barely stopped before entering moving cross traffic. Truck went into limp mode displaying brake system failure speed limited to 62 MPH. Limped truck to dealership approximately 2 miles. Every time I had to stop I had to pump the brakes twice and on the second time the brake pedal was depressed I would gain approximately 50% braking power. Truck has already had all recalls performed and specifically, the recalls related to "fixing" this exact issue. Dealer put the truck on the computer and explained only a check engine light had been activated due to the brake system but couldn't say what happened. Dealer attempted to have me drive the truck home, 40 miles on the freeway, and bring back in 3 days for an appointment. Feeling this was an unsafe option I requested they keep the truck until it could be thoroughly investigated and to put me in a loaner or provide transportation which they did.
Started vehicle up from a parking lot, proceeded to intersection. Went to hit my brakes for the red light. And warning lights started flashing. I had about 10% of brakes at this point. Could not stop for red light, but was able to steer to the right, parallel with the oncoming traffic to avoid a serious collision. The truck is setting at the dealership now. And I'm being told that parts are back ordered.
Weird brake and steering feel while driving. Speed did not exceed 35 MPH in neighborhood driving. Dic read: brake system failure max speed 62 MPH service ESC trailer brake system failure. Brake pedal was hard to push and unresponsive at times. Felt like we were dragging the back end at times. Steering was inconsistent. Parking brake was off. Stopped and started 3 times, reset the vehicle a few times. Prior to a big downhill, the last restart cleared the issue and the brake pedal went to the floor. Drove home and parked. To be honest, felt unsafe to drive especially with my son and wife in the car. Luckily we only had a short 3 miles home. Check engine light on onstar report received in email
Lost all brakes, brake pedal had to be pushed all the way to the floor to stop the vehicle at 5mph
Had a short 5 mile drive to a restaurant. The truck sat for a few hours. Auto started the truck to warm. After 5-7 minutes I pressed the brake and turned on the truck. It instantly threw 3 codes. Brake system failure. Service trailer brake system. Service ESC. Turned the truck off then back on. No change same codes. Proceeded to get the truck back home when I noticed I had almost no brakes. Next morning after starting the truck I didn't have any code messages but did have service engine light. Truck drove and stopped as it normally did.
While reversing on our driveway the truck lost about 90% of its ability to brake. The pedals were pressed hard and all the way down until it slowly came to a stop. We turned off the truck and started it again and the problem continued. Took it immediately to the dealership, they were very dismissive saying nothing was wrong with the truck. At the dealership we drove it again and the brakes were working normally. Left the truck at the dealership even though they didn't want to check it. The truck also had two recalls that needed to be addressed. According to the documentation they checked the brakes and found nothing wrong. My major concern is what if this happens again on a busy highway or street? My families safety is nothing to be dismissive about.
All four wheels lock up, seems to happen after idling for a few minutes, had towed to dealer ship on 12/18/19, picked up on 12/19/20 advised breaking system only needed reprogrammed. Drove for about 40 miles it was fine, stop for a few minutes truck running in park, then drove about 1-1/2 mile, as I entered a major intersection all four wheels locked up, nearly cause a major accident , the truck wheels locked up 3 additional times while try to off the main road.....again had towed to dealership, waiting for update. This is an extremely dangerous life threatening problem
Upon starting the truck and putting it in drive, the parking brake maintenance light, check engine light and ABS light came on. It provided multiple warnings that it needed service and put the engine in 'low power mode'.
At about 45 MPH on a city street, I tried to apply the brakes but the pedal fell completely to the floor and about 98% of the braking ability was gone. I was able to ride the truck up onto the shoulder to slow down and stop. After restarting the vehicle, it seemed that the brakes were working again so I tried to make it to the dealership (about 1.5 miles away). Accelerating back up to speed was very jumpy - almost as if the engine was being starved. After getting up to about 35 MPH, the brakes engaged intermittently without me touching the brake pedal. I pulled back over and had the vehicle towed to the rest of the way to the dealership. While stopped and engine idling, I observed a very noticeable knock coming from the engine. The dealership diagnosed the problem and is replacing the master brake cylinder and lifters in the engine. This failure was extremely dangerous and I was lucky that it did not cause an accident.
When I back up the back up camera flashes out, is blurry, and it seems as if when I tap the brakes it makes the screen flash out causing a serious hazard. I've contacted gm they are at this point I assume ignoring me and refuse to help with this issue on my brand new truck. Now today my break monitor system flashes up red saying service system not my breaks or pads but something with the break system is apparently wrong now.
While backing up in a parking lot, lost all braking ability even though pedal was depressed several times. Vehicle finally stopped on its own after multiple warning lights including engine one came on and messages referring to break system failure - 62 MPH maximum speed and service trailer break system. Onstar also emailed stating issue with anti-lock brakes. Vehicles was towed to dealership and diagnosis shows nothing! Some updates were made to software that was all. Contacted gm and they opened a case.
When backing up and stepping on the brake my backup camera shows lines and its blurry on the truck screen.
The most recent issue occurred on or about 11/15/2019 when traveling on the highway at approximately 65 mile per hour, the vehicle had an engine lost of power. Power reduced immediately and all of a sudden when moving in the 2 lane on a highway incline. Incident almost caused a fatal accident. Previous lost of power issue was taken to the dealership and I was advised that it was a throttle body component that was covered under warranty service too. On or about september 14, 2019, the vehicle lost brake function when exiting out of a shopping center onto a main street. This too almost caused an accident as the truck would not stop despite using the emergency power brake. All incidents had my children present.
Warning message came across screen of "brake system failure 62 MPH top speed". Vehicle was difficult to stop and had I been in heavy traffic would have certainly caused an accident. I believe the failure is related to the integrated brake controller. I feel that 62 MPH is a unsafe speed to allow the vehicle to be operated at with such a failure. A 90th percentile female would not be able to control the vehicle with such a failure due to the amount of pressure required to be applied to the brake pedal in manual mode.
I ended up coasting through an intersection because my brakes went from 100% to maybe 5% capacity. I was only going maybe 25mph when this occurred and thank god that no one was coming through the intersection when I couldn't stop.
Was making a left-hand turn at an intersection I hit a rough patch and truck bounced and pulled a little. When I came to a stop the following lights came on ESC light traction control light as well as a steering one.
Tl* the contact owns a 2019 chevrolet silverado 1500. When the vehicle was started, the service brake, brake assist, check engine, and traction control indicators illuminated. Also, the emergency brake seized. The vehicle was towed to pine belt chevrolet (732‑523‑0826, located at 1088 new jersey 88, lakewood township, nj 08701) where it was diagnosed that the master cylinder and brake controller needed to be replaced. The manufacturer was made aware of the failure in writing. The contact did not receive a response. The vehicle was not repaired. The failure mileage was approximately 270.
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 25 MPH, the vehicle failed to come to a complete stop when the brake pedal was depressed. The contact mentioned that the vehicle coasted until it came to a complete stop. The vehicle was taken to rotolo chevrolet (16666 s highland ave, fontana, ca 92336, (909) 333-6924) where the brake module was reprogrammed. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 3,360.
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 15 MPH, the contact attempted to make a right turn and the brakes failed to engage. Also, the brake warning indicator illuminated. The contact allowed the vehicle to idle, pulled into a parking lot, and came to a stop. Roadside assistance was contacted and the vehicle was towed to jim butler chevrolet (759 gravois bluffs blvd, fenton, mo 63026, (636) 349-3222) where it was diagnosed that the anti-lock brake system needed to be replaced; however, the part to do the repairs was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,588.
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 60 MPH, the check engine, stability control, traction control, and ABS warning indicators illuminated. Also, the "limited to 62 MPH" message was displayed and the vehicle did not respond when the brakes were applied. The contact had to downshift for the vehicle to stop. The contact called onstar and was informed that codes: 925a2, p0606, and c0021 regarding the ECM, charging system, air bags, and transmission were detected. The vehicle was taken to gilbert chevrolet (3550 us-441, okeechobee, fl 34974, (863) 261-8947), but was not diagnosed or repaired. The failure mileage was 423.
2019 chevy 1500 trail boss double cab: the backup camera cuts in and out when you apply pressure to the brakes. This could cause issues when you rely on this and then the camera cuts off and boom... You hit something/someone because the backup camera cuts off.
Automatic transmission and brake pressure problems. The automation transmission jerks when accelerating from zero miles per hour or at low speeds. It can dramatically increase the rate of an incident due to the powerful movement that the movement does to the whole truck. You can then feel the whole truck sway back and fourth due to the impact. This "jerking" from the start can increase the risk of hitting anything in front of you because of it not being controlled properly when moving in close proximity areas such as high volume traffic areas, high counts of pedestrians walking across the street, parallel parking, and parking close to another car in front of you or any other type of object in front of you. The brake applications take an extreme amount of pressure to stop the vehicle at all given times. My truck is brand new and purchased on 9/18/2019.
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving at low speeds, the brake pedal was depressed, but the vehicle failed to respond and rolled to a stop. There were no warning indicators illuminated. The vehicle was taken to lafontaine chevrolet (7120 dexter ann arbor rd, dexter, mi 48130, (734) 408-4075) where it was diagnosed that the master cylinder and brake controller needed to be replaced. The vehicle was not repaired because the parts were on backorder. In addition, service code: p25a2 (transmission and brake control) was displayed and the onstar feature displayed failures with the engine, transmission, vacuum pump, and master cylinder. The manufacturer was not contacted. The failure mileage was 13,000.
Tl* the contact owns a 2019 chevrolet silverado 1500. While the contact was attempting to pull out of the driveway, the ABS, ESC, and check engine warning indicators illuminated and the vehicle lost braking ability. The contact called roadside assistance and had the vehicle towed to mid state chevrolet buick (179 exit 67, sutton, wv 26001) on september 4, 2019. The dealer stated that the parts were not available. Repair the vehicle. Previously, on august 22, 2019, the vehicle was taken to ramey automotive richlands (2750 clinch st, richlands, va) where it was kept for sixteen days. The second dealer also stated that parts were not available. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 273.
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 40 MPH, multiple warning indicators illuminated, including the service ESC, service parking, speed limit 60 MPH, traction control, and vehicle not in park. Also, while approaching a stop sign and depressing the brake pedal, the vehicle failed to stop. The vehicle slowed down until it stopped in the middle of the road. The police arrived, but a report was not filed. The contact stated that the vehicle turned off when it made a complete stop and was unable to restart. The vehicle was towed to lbj chevrolet inc. (located at 815 e washington st, nashville, nc 27856, (252) 677-9027). The vehicle was then towed to sir walter chevrolet (located at 8501 glenwood ave, raleigh, nc 27612, (919) 787-3700) where it was waiting to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 199.
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 20 MPH and depressing the brake pedal to come to a complete stop, the vehicle failed to stop and the contact applied excessive force to the brake pedal. The vehicle went through an intersection where it came to a rolling stop. There were no warning indicators illuminated. The vehicle was towed to lou fusz chevrolet (5120 n service rd, st peters, mo 63376, (636) 875-5400) where it was diagnosed, but no failure code was found. A driving test was also completed, but the technician could not duplicate the failure. The vehicle was not diagnosed or repaired and remained at the dealer. The manufacturer was notified of the failure and provided case number: 9-5453112774. The approximate failure mileage was 1,800.
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 40 MPH, the contact depressed the brake pedal, but the vehicle did not respond. There was no warning indicator illuminated. The contact released the brake pedal and allowed the vehicle to veer to the shoulder of the road and come to a complete stop. The vehicle was towed by roadside assistance to larry green auto group (350 s broadway, blythe, ca 92225, (760) 922-7121) where it was diagnosed that the master cylinder needed to be replaced. The vehicle was not repaired because the part was not available. The manufacturer was made aware of the failure and provided case number: 9-5448388090. The failure mileage was approximately 8,000. The VIN was unknown.
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