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2002 Chevrolet Silverado 2500 steering problems

16 complaints (5% of all complaints for this car). Typical mileage when it fails: 67,000. 1 crash reported.

owner complaints
16
of this car's complaints
5%
typical mileage
67,000
crashes
1
recalls
0

Which part fails

  • Hydraulic power assist: pump
    2
  • Steering wheel/handle bar
    1
  • Linkages: tie rod assembly
    1
  • Linkages
    1
  • Gear box (other than rack and pinion)
    1
  • Electric power assist system
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Chevrolet Silverado 2500 steering problems in other years

1997200020052010201520202026

Specific symptoms reported on the 2002 Chevrolet Silverado 2500 steering

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Power steering loss 6

Related recalls

No recalls on record for this model year.

What 2002 Chevrolet Silverado 2500 owners say

Most recent owner complaints, unedited.

Filed Mar 19, 2021 · Brakes, Steering · 265,000 miles · OK

The ABS light came on and the brake light. The power steering is bad and the steering wheel shakes when I brake, I got the brakes and rotors changed and the problem persisted

Filed Sep 29, 2014 · Brakes, Electrical · 151,000 miles · MI

While towing a 7000 lb 5th wheel trailer the electrical plug between the vehicle and trailer became partially dislodged and affected the vehicle electrical system which made the gauge needles go haywire including the tachometer. Engine stalled with resultant loss of power steering and brakes. Luckily was able to pull into parking lot and stop using trailer brakes. Reinserted plug fully into socket and have not had a problem since.

Filed Dec 2, 2013 · Brakes, Steering · 118,500 miles · NJ · crash

Brake failure resulting in accident due to rusted steel line and loose (stretched) parking brake cable. Residential driving under 25 miles an hour I approached a stop light with my family in the car. Applied pressure to brake with about 100 feet from light. Brake pedal dropped to the floor. Immediately I applied parking brake. Vehicle failed to respond to both actions. The truck rolled through the stop light causing an accident. Main line feeding rear brakes abruptly failed causing personal and property damages. After having the brakes serviced and fixed, and thinking that the truck was safe, the power steering pump failed while driving on the highway at approximately 65 MPH. Both steering and braking were non responsive. Had I have been driving on a residential road this could have caused a serious accident. However, the highway gave me ample time to slow down and get my family to the shoulder of the road. The truck was towed and diagnosed. A new power steering pump was put in. I am scared to drive the truck with my family in it. I do not know what is going to brake next.

Filed Oct 3, 2013 · Engine, Steering · 212,000 miles · WA

The truck was hooked to a 25' gooseneck trailer loaded with hay. The engine was the duramax diesel with allison transmission. The intent was to haul hay from eastern washington to western washington. The power steering pump broke a shaft inside the pump making the power steering unusable. As it turns out the power steering pump also serves as the power brake assist. At a speed of about 3 MPH, it was all I could do to brake the truck but was unable to turn the wheels. It was very fortunate that this happened in the farmers field and not on the highway. If I had been driving on the highway when the pump quit working, the truck would have gone off of the roadway, most likely over a steep cliff because I would have been unable to steer the truck or stop it due to the single pump failure. Additionally, the load of hay would have caused the truck to pick up speed if it was going down hill.

Filed Aug 16, 2013 · Steering · 85,000 miles · MI

On july 23 2008, I was backing out of a parking spot and I lost all steering, the pitman arm sheared off. I had installed the fab-tech pitman arm, idler arm, tie rod ends, and steering stabilizer kit. I found out later that the pitman arm, and idler arm, had a recall. I contacted fabtech via email and they told me who to contact about the recall. I later got transferred to another guy at fabtech. He sent me instructions on how to go about the recall to get refunded the original purchase price and get a check for the installation and front end alignment and they are also suppose to send the new idler arm and pitman arm. Fabtech asked that I box and ship the old parts to them and they would then inspect them and send the check and parts. I sent the parts in and then they decided they were not going to honor the recall. I had complete steering failure, luckily I was in a parking lot when it happened. Just hours before I was on the highway. A recall is a recall and they need to honor it for me as well.

Filed Oct 27, 2011 · Engine, Steering · 67,000 miles · CO

While driving down the road the vehicle dies out, and quits running. It then becomes hard to steer and stop. It takes about 2 to 5 minutes before starting back up, sometimes maybe even longer. It dies out any where from 2 to 3 times a day, depending on how long and far I am driving. The speed varies from 10 MPH up to 75 MPH.

Filed Sep 8, 2011 · Brakes, Fuel system · MA

All brake hydraulic lines are rusted, all fuel supply lines are rusted, excessive rust on frame and other undercarriage components, brake rotors, calipers all covered with excessive. Rust. These defects have serious safety implications, which could result in injury or death to the vehicle occupants or others. Gm should be required to issue a recall on these vehicles and replace all major corroded brake components with non corrosive metals, brake fluid lines, fuel lines, rusted frames and any other components. Many accidents will be occurring because of braking failures and frame failure. This recall should be issued immediately before any other failures occur. These gm trucks also have defective steering boxes that feel loose when rounding corners. I have had a 1995, 2001, 2002 chevy and gmc with same problem they never stood behind this problem other than to put some grease in which was a temporary fix.

Filed Aug 26, 2008 · Steering · 100 miles · AL

I have a 2002 chevy silverado 2500 hd truck with 80,000 miles. The steering wheel 'play' has become progressively more sloppy since I purchased the new truck. It is difficult to safely remain in my designated lane when at highway speeds. There is about 6-8 degrees of steering wheel travel from side to side before the front wheels turn in either direction. Additionally, the steering wheel column, steering shaft, and intermediate shaft make clunking noises while going over the slightest bump in the road, and while turning. The vibration is felt in the steering wheel. It has done this since the day I purchased it, and grown progressively worse. My local dealer could not initially diagnose the problem (while under warranty). I've discovered a chevy service bulletin 02-02-35-006a, which has had mixed success. Additionally, many other owners I've spoken with have had identical problems. (chevy service bulletin no. 00-02-35-003k *jb identifies seven different models that have the same mechanical problem.). I am most concerned about the possibility of steering failure while driving. A recall should be initiated to remedy this safety issue.

Filed Aug 22, 2007 · Steering · 46,000 miles · CA

Tl*the contact owns a 2002 chevrolet silverado 2500. While driving 5 MPH in reverse, the power steering failed. The contact shut off the engine and has not yet taken the vehicle to the dealer. The current and failure mileages were 46,000.

Filed Jun 14, 2007 · Brakes, Steering · 38,000 miles · OH

2002 chevrolet silverado 2500hd 4wd. Steering box failure. Vehicle has had a "clunking" noise in the gear box since new, with the steering off center to the 2 o'clock position. Dealer has remedied several times by greasing the box. Took in for service on same problem. Dealer found the steering box was broken and appeared to have been since new. Grease was full of rust. Dealer replaced under extended warranty. Charged me to remove after market plow equipment. Anti lock brake failure. 2nd occasion. Brakes failure at low speed. Dealer refused to correct under extended warranty. Per gm this is not covered under recall the federal safety agency campaign # 05v379000 & is a "service" item. Cost over $300 to clean.

Questions about the 2002 Chevrolet Silverado 2500 steering

Does the 2002 Chevrolet Silverado 2500 have steering problems?

Owners have filed 16 complaints about the steering of the 2002 Chevrolet Silverado 2500, 5% of all its complaints.

At what mileage do 2002 Chevrolet Silverado 2500 steering problems start?

The typical (median) mileage in owner complaints is 67,000 miles.

Was there a recall on the 2002 Chevrolet Silverado 2500 steering?

There is no recall for this problem on this model year.

What year does the Chevrolet Silverado 2500 have bad steering?

The Chevrolet Silverado 2500 model years with the most steering complaints are 2016 (46 complaints), 2005 (29 complaints) and 2001 (19 complaints).

Other 2002 Chevrolet Silverado 2500 problems

Brakes 212Engine 56Fuel system 30Tires 12Transmission 12Body 10Electrical 10Visibility 7Airbags 5Suspension 5Wheels 5Acceleration 3Lights 3Locks 3Seat belts 3

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