2002 Chevrolet Silverado 2500 steering complaints

Filed Feb 22, 2007 · Steering · CA

I have a 2002 chevy silverado 2500 hd truck. The steering wheel column, steering shaft. And intermediate shaft make clunking noises while turning right or left and is felt in the steering wheel. Chevy's fix is to remove the intermediate shaft and lubricate it, then re-assemble the steering shaft. This problem first happened to me 6/04 with only 19,748 miles on my truck under warranty now its happened again 2/07 with 36,100 miles on my truck. Again, there fix is per there service bulletin 02-02-35-006a,remove shaft and lubricate then re-assemble, now it cost me not warranty. This seems to be a on going problem with my truck. What happens if I don"t spend the money and get it re-lubed every couple of years. Will the spines wear- out or brake, then possible causing steering failure while driving???? This problem may be able to be resolved by installing a grease fitting on the shaft. I fell this should be a recall to be fixed by chevy. Chevy has a service bulletin that shows seven different models that have the same mechanical problem. Bulletin no. 00-02-35-003k

Filed Oct 26, 2005 · Steering · 60,334 miles · MT

Dt: while driving at about 60 MPH and the consumer stopped to perform a turn. After completing the turn there was a loss of brakes and power steering. The consumer was able to drive home. This happened without warning, no previous occurrences. The consumer self diagnosed the issue as with the power steering pump. The consumer took apart the power steering pump, and the driveshaft of the power steering pump was broken . The consumer felt this may be due to poor casting or undersized in design. The consumer has not replaced this at this time. The consumer contacted both the gm dealer and manufacturer. They were not willing to pay for any repairs. No repairs or corrections have been made at this time. *ak the consumer repaired the vehicle himself.

Filed Nov 21, 2003 · Brakes, Steering · 47,000 miles · MS

The power steering pump shaft has failed. As a result the vehicle's brakes failed and steering became impossible. Please provide additional information.

Filed Jul 21, 2003 · Steering · TX

The tie rod has broken twice in the last four months. The most recent was on 7/19/2003. Vehicle is currently being repaired.

Filed Dec 2, 2002 · Steering · ME

The power steering pump failed causing the power steering and brake systems to fail at the same time. The garage stated that the power steering pump shaft broke. They replaced the power steering pump. The garage said that they have repaired several vehicles with this problem and are starting to see more of these failures. The garage did a fine job on the repairs. However, this could be potentially be a very, very dangerous situation, especially in heavy traffic or at higher speeds. Thought you should be made aware. Sincerely, [xxx] dt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Mar 22, 2002 · Lights, Steering · TX

Steering wheel prevents consumer from seeing fog light button. There is a dome over ride button. Also, headlights come on intermittently. Dealership is aware of problem.