The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while parked and while driving at 25 MPH, the tailgate unexpectedly opened and failed to remain closed. The message "Tailgate Open" was displayed. The contact associated the failure with the federal safety agency Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone. The failure mileage was approximately 86,000.
2022 Chevrolet Silverado 2500 locks problems
12 complaints (12% of all complaints for this car). Typical mileage when it fails: 46,000.
- owner complaints
- 12
- of this car's complaints
- 12%
- typical mileage
- 46,000
- crashes
- 0
- recalls
- 1
Which part fails
- Tailgate: latch2
- Hatchback/liftgate: lock1
- Doors: lock1
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Silverado 2500 locks problems in other years
Related recalls
Latches/locks/linkages: tailgate: latch
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Risk
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232426400.
Recall number 24V060000 · Recall details
What 2022 Chevrolet Silverado 2500 owners say
Most recent owner complaints, unedited.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated upon shifting into park(P), the tailgate opened independently. A dealer was contacted. No warning light illuminated. The vehicle was taken to the dealer, who informed the contact there would a charge for the repair because the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that during or after it rained, the tailgate occasionally opened unexpectedly while driving. The dealer was notified of the failure, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The manufacturer was notified of the failure and provided the same information as the dealer. Upon investigation, the contact discovered the federal safety agency Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 24,000.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate occasionally opened and closed independently. The failure was intermittent. The vehicle was taken to the dealer, who determined that the tailgate switch needed to be replaced. The contact linked the failure to the federal safety agency Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 22,000.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate intermittently unintendedly unlocked. The vehicle was taken to the dealer, and the contact was informed that the vehicle was previously included in the federal safety agency Campaign Number: 24V060000 (Latches/Locks/Linkages) and was repaired under the recall. The dealer could not confirm where and when the vehicle was repaired. The vehicle was not repaired a second time. The manufacturer was made aware of the issue. The failure mileage was 109,000.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the tailgate was independently unlatched. The contact stopped and parked the vehicle. The contact stated that the tailgate opened and closed independently. The vehicle was taken to the dealer where it was diagnosed with a tailgate module failure. The contact was informed that the tailgate module needed to be replaced. The vehicle was repaired. The failure reoccurred two months after the repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 67,500.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate opened independently while driving and while the vehicle was parked. The contact stated that failure also occurred while using the tow hitch and the tailgate was scratched. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN. Upon investigation, the contact discovered the federal safety agency Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); and the contact linked the failure to the recall. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and was provided an estimate for the repair. The vehicle was not yet repaired. The failure mileage was approximately 25,000.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on several occasions while the vehicle was parked, the tailgate opened and closed inadvertently. The contact stated that while the tailgate button located on the tailgate was depressed, the tailgate failed to respond as intended. The contact stated that the tailgate operated normally when the button inside the cabin of the vehicle or on the remote was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the tailgate opened unexpectedly. The contact stated that the tailgate slammed downward. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed there was no recall coverage. The failure mileage was approximately 21,000. The VIN was not available.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was equipped with a multi-flex tailgate. The contact stated that the top tailgate switch failed to unlock the tailgate and did not function as intended. The contact stated that the vehicle was taken to the dealer to be repaired under the federal safety agency Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the recall repair only repaired the bottom tailgate switch assembly. The contact was informed that the top tailgate switch assembly was not covered under the recall repair. The contact stated that the manufacturer was made aware of the failure but provided no assistance. The failure mileage was 50,000.
Questions about the 2022 Chevrolet Silverado 2500 locks
Does the 2022 Chevrolet Silverado 2500 have locks problems?
Owners have filed 12 complaints about the locks of the 2022 Chevrolet Silverado 2500, 12% of all its complaints.
At what mileage do 2022 Chevrolet Silverado 2500 locks problems start?
The typical (median) mileage in owner complaints is 46,000 miles.
Was there a recall on the 2022 Chevrolet Silverado 2500 locks?
Yes, 1 recall: 24V060000. Check your VIN to see if your car still needs the free repair.
Other 2022 Chevrolet Silverado 2500 problems
Electrical 29Transmission 19Brakes 12Engine 9Tires 8Body 6Steering 3Airbags 2Driver assistance 2Fuel system 2Lights 2Suspension 2Seat belts 1Visibility 1Wheels 1
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