2020-2024 Chevrolet Silverado 2500, Chevrolet Silverado 3500 and others recall: latch
General Motors, LLC reported this safety recall on February 1, 2024. It covers about 570,434 vehicles.
- vehicles affected
- 570,434
- reported
- Feb 1, 2024
- owners notified
- May 17, 2024
- related complaints
- 52
Latches/locks/linkages: tailgate: latch
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Risk
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232426400.
Recall number 24V060000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 52 complaints about locks problems.
2021 Chevrolet Silverado 25002022 Chevrolet Silverado 25002023 Chevrolet Silverado 25002024 Chevrolet Silverado 25002021 Chevrolet Silverado 35002022 Chevrolet Silverado 35002023 Chevrolet Silverado 35002024 Chevrolet Silverado 35002021 GMC Sierra 25002022 GMC Sierra 25002023 GMC Sierra 25002024 GMC Sierra 2500
Questions about recall 24V060000
Is there a recall on the 2020-2024 Chevrolet Silverado 2500, Chevrolet Silverado 3500 and others latch?
Yes. Recall 24V060000, reported on February 1, 2024, covers about 570,434 vehicles.
What is the fix for recall 24V060000?
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232426400.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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