I was operating the vehicle heading out of town, about 120 miles from my starting point. While waiting to turn onto an intersecting highway, my passenger and myself noticed smoke coming from under the vehicle in the area of the passenger rear area of the cab. No warning lights were illuminated on the dash. I quickly pulled into a vacant lot just after the intersection. I jumped out of the truck and looked under the vehicle and saw flames starting to dance along under the cab in the area of the DPF. Being a retired firefighter I and the passenger attempted to douse the flames with bottled water but these were ineffective and the fire quickly spread to the interior of the cab and I was forced to just wait for the volunteer fire Dept to arrive and extinguish the vehicle. The incident happened in [XXX] at 7:05 AM. the temperature that day was about 44 with little wind. Light breeze coming out of the NE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2024 GMC Sierra 3500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical16
- Transmission13
- Brakes11
- Engine9
- Fuel system5
- Steering5
- Body4
- Acceleration2
- Driver assistance2
- Locks2
- Wheels2
- Airbags1
- Visibility1
Specific symptoms reported on the 2024 GMC Sierra 3500
Recalls 3
Latches/locks/linkages: tailgate: latch
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
- Risk
- An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N242469160. This recall is an expansion of the federal safety agency Recall 24V‑060.
Recall number 24V894000 · Recall details
Latches/locks/linkages: tailgate: latch
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Risk
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232426400.
Recall number 24V060000 · Recall details
Steering
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
- Risk
- A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232414720.
Recall number 23V549000 · Recall details
Technical service bulletins for the 2024 GMC Sierra 3500 844
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This service bulletin provides information about GM Accessories
- Unknown or other
- Unknown or other
- Unknown or other
- This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a...
- Unknown or other
- Unknown or other
- Unknown or other
- Unknown or other
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
What 2024 GMC Sierra 3500 owners say
Most recent owner complaints, unedited.
The contact owns a 2024 GMC Sierra 3500. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle failed to start. Upon inspecting the vehicle, the contact became aware that the battery was drained. The battery was recharged. The contact stated that while driving, there was an abnormal odor inside the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the battery was overheating. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was contacted and made aware of the failure. The contact was informed that an incompatible battery was installed in the vehicle. The failure mileage was approximately 48,000.
The gauge cluster flickers and goes blank completely while driving, over head windshield screen display still works, and throws an - Accretion speed limited- message. Truck has electronics software issues, climate control flickers, works sometimes, most times doesn’t, loose electrical connections. Over all the gmc truck is a major software glitch and GMC does not want to take accountability for there lemon product which is very costly in repairs. Gmc service is not great and the warranty period of 36,000 miles is not justifiable. My truck has 68,000 all highway miles, not city miles. 2024 gmc Denali top in its class, and still has more issues than my 2007 gmc Sierra
While operating my 2024 GMC Sierra EV Edition 1 at approximately 21,000 miles, a "Service Power Steering" warning appeared. Steering effort initially increased and then rapidly progressed to a near-complete loss of power steering assist. The steering wheel became extremely difficult to turn, making anything more than a gradual sweeping turn nearly impossible. I was able to safely exit the roadway into a parking lot. After shutting down and restarting the vehicle, steering assist returned to normal. No crash or injury occurred, but I believe this represents a significant safety risk because loss of steering assist at highway speed could result in loss of vehicle control.
Vehicle lost power, seemed to slip while pulling hills, Exhaust brake didn't seem to work. Dealer determined cause by DTC P209. Tested injector circuit, found loose terminal tension at injector number 6 connector. Replaced Cylinder # 6 injector connector. Did have multiple warning lights. Also submitting because Service Bulletin 23-NA+027 covered up to 2023. Believe it's an ongoing issue since vehicle is a 2024.
I am reporting a recurring potential safety defect involving the front fender liners on my 2024 GMC Sierra 3500. The vehicle currently has approximately 10,000 miles. During that time, at least five front fender liners have been replaced across both sides of the vehicle for the same recurring problem. During highway driving, the front fender liners appear to lose their intended shape and rigidity. Portions of the liner deform or move inward and make physical contact with the rotating front tires. The condition has continued to recur despite multiple replacement liners being installed. I am concerned that continued contact between the liner and tire can generate friction and heat and could potentially cause damage to the tire, liner, or surrounding components. Because the condition occurs at highway speeds and involves direct contact with a rotating tire, I believe it represents a potential safety issue rather than simply a cosmetic or durability problem. Replacing the liners with the same components has not permanently corrected the condition. After approximately five liner replacements in only 10,000 miles, I am concerned there may be an underlying issue involving the liner design, material rigidity, mounting method, or aerodynamic forces acting on the liner at highway speeds. I have reported the recurring issue to GMC/dealer service and am requesting that the manufacturer investigate the underlying cause rather than continue replacing the liners with identical components. I am submitting this complaint so that the federal safety agency has a record of the repeated failures and can determine whether similar incidents have been reported on other 2024 GMC Sierra 3500 vehicles and whether the condition warrants further investigation.
integrated trailer brake control system goes in and out of working order while towing either one of my trailers. one being a boat trailer and the other being a travel trailer. Have taken to local GMC dealer several times and they changed the rear plug the first time, which did not fix the issue. big safety concern if I can't stop my vehicle and what I am towing. Dealer claims it is most likely trailer issue but both these trailers brakes work perfect when towed with other truck. I see that they are having a big problem with this but they claim my VIN number is not included in the recall. Yet I am having the exact same issues. I get on and off warnings TRAILER BRAKES DISABLED SERVIC REQUIRED 10 to 30 times during a one day drive. And yes the trailer brakes do not work when this happens
Battery voltage low and required a jump to start. Advised battery had to much resistance. Drove to dealership. Upon pulling out on to highway without warning sudden engine loss and stalls. Steering column locked and shortly after the brakes locked up making it to where the vehicle could not be moved. This is a major safety issue and WILL lead to a fatality. My drivers side door exposed to oncoming traffic on a highway. 2 tow trucks, multiple technicians to coordinate keeping jumper cables on long enough to keep the brakes functioning to move the vehicle. Once the power was lost the vehicle seized. This happens on an actual interstate or railroad crossing YOU WILL HAVE FATALITIES!! This vehicle needs an immediate recall and pulled off the road! It took 6 hours to get this truck moved! This happens on the interstate or railroad crossing and sits for that duration due to everything locking up people will die as a result!
The contact owns a 2024 GMC Sierra 3500. The contact stated that the tailgate frequently opened independently while the vehicle was parked. The vehicle was previously repaired under the federal safety agency Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the failure persisted. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 40,600.
Since I purchased this truck in 2023 brand new as a 2024 the shifting has been very abrasive. It shifts far excessively harder than it should and I have brought this to the dealership’s attention many times. Now I am finding out that there is a massive recall on this vehicle’s transmission because of these issues that have been happening. The error codes are P0700 and P0747 The Engine and Transmission System is not performing as expected. An issue has been detected in the Transmission System that transfers power from the engine to the drive wheels. You may experience reduced power or shifting issues.If the vehicle is continually driven with the check engine light on, the emission controls might not work as well, the vehicle fuel economy might not be as good, and the engine might not run as smoothly. This could lead to future repairs.
Compare the 2024 GMC Sierra 3500
Other model years
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Questions about the 2024 GMC Sierra 3500
Is the 2024 GMC Sierra 3500 reliable?
Owners have filed 52 complaints about the 2024 GMC Sierra 3500, 2.7 times a typical Sierra 3500 model year. It is one of the years we flag to avoid.
What is the most common problem with the 2024 GMC Sierra 3500?
Electrical system, with 16 complaints. Next is transmission (13).
How many recalls does the 2024 GMC Sierra 3500 have?
3 recalls, covering latches/locks/linkages and steering.
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