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2024 Chevrolet Silverado 2500, Chevrolet Silverado 3500 and others recall: latch

General Motors, LLC reported this safety recall on November 26, 2024. It covers about 131,231 vehicles.

vehicles affected
131,231
reported
Nov 26, 2024
owners notified
Dec 17, 2024
related complaints
7

Latches/locks/linkages: tailgate: latch

What is wrong
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N242469160. This recall is an expansion of the federal safety agency Recall 24V‑060.

Recall number 24V894000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 7 complaints about locks problems.

2024 Chevrolet Silverado 25002024 Chevrolet Silverado 35002024 GMC Sierra 25002024 GMC Sierra 3500

Questions about recall 24V894000

Is there a recall on the 2024 Chevrolet Silverado 2500, Chevrolet Silverado 3500 and others latch?

Yes. Recall 24V894000, reported on November 26, 2024, covers about 131,231 vehicles.

What is the fix for recall 24V894000?

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N242469160. This recall is an expansion of the federal safety agency Recall 24V‑060.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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