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2024 Chevrolet Silverado 3500 problems

The most common problem on the 2024 Chevrolet Silverado 3500 is electrical system, typically around 500 miles. It has 1.6 times the complaints of a typical Silverado 3500 model year.

Typical year1.6x the typical complaints
Owner complaints
51
Recalls
3
Service bulletins
8241 warranty
Worst area
Electrical

The worst 2024 Chevrolet Silverado 3500 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

Recalls 3

Latches/locks/linkages: tailgate: latchReported November 26, 2024 · 131,231 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N242469160. This recall is an expansion of the federal safety agency Recall 24V‑060.

Recall number 24V894000 · Recall details

Latches/locks/linkages: tailgate: latchReported February 1, 2024 · 570,434 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232426400.

Recall number 24V060000 · Recall details

SteeringReported August 3, 2023 · 3,893 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232414720.

Recall number 23V549000 · Recall details

See all 3 recalls for the 2024 Chevrolet Silverado 3500

Technical service bulletins for the 2024 Chevrolet Silverado 3500 824

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 824 bulletins for the 2024 Chevrolet Silverado 3500

What 2024 Chevrolet Silverado 3500 owners say

Most recent owner complaints, unedited.

Filed Oct 6, 2026 · Tires · AL

While towing a 24-foot Spartan enclosed racing trailer carrying a Bandolero race car and related equipment on [XXX], I began to feel a slight vibration from the vehicle or trailer. At first, I believed the vibration may have been caused by the road surface, but it steadily intensified. I slowed the truck to approximately 50 mph and activated my hazard lights. I could not initially determine whether the vibration was coming from the truck or trailer. Because I was concerned it could be tire-related, I monitored the truck’s tire-pressure display while my boyfriend monitored the trailer tire pressures. Neither system showed an abnormal pressure reading at that time. Shortly afterward, I heard a loud bang and safely moved onto the highway shoulder. After stopping, I observed that one of the truck tires had lost air pressure. The truck’s tire-pressure monitoring system then displayed zero pressure for that tire. I walked along the shoulder and found the tire tread completely separated from the tire casing several hundred feet behind the vehicle. I recovered and retained the separated tread. The tire remaining on the wheel/rim was missing the tread section that I recovered, indicating a complete tread delamination. The tires were installed on the vehicle when I purchased it on XXX. The vehicle had slightly more than 47,000 miles at the time of the incident, and the tires were original equipment tires. I took the vehicle to an OEM body shop for damage estimates. The body shop measured the remaining tire tread and determined that the tire wear was within reasonable specifications. The estimated total damage to the vehicle is $9,920.60. My [XXX] son and my boyfriend were traveling with me at the time of the incident. Although we were able to move safely to the shoulder, this tire failure created a serious safety concern while towing a loaded enclosed trailer on the highway. Tire size: LT275/65R20. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 3, 2026 · Tires · CO

LT235/80R17 I had the inside dual tire separate and blow out causing damage to my vehicle I was pulling a trailer on interstate and took a bit to find a place to safely get off highway I contacted kenda per my tire shop instructions they wanted me to send them the tire which I sent what was left of it and they came back denying the claim said I drove with low air pressure I have tpms sensors so I would have known if I had a low tire pressure in the meantime I bout two new tires and placed them on front of truck since then I have had two of the same tires separate and loose all tread I fortunately caught them before they blew out contacted kenda warranty and now they are telling me the tread was too low I have the last tires of that batch and still have tread these tires were rotated every 5000 miles at oil changes by the company I purchased tires from

Filed Sep 8, 2026 · Engine, Fuel system · FL

The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is aware of the problem and there should be a recall out on the problem according to the service manager I spoke with at the dealership my truck is at currently. I was told the expected time frame is up to 3 months for the work to be completed, with no loaner available that is equivalent to the vehicle that went to the shop. The recall is necessary because if the engine has a major failure while driving it could cause an accident, if the vehicle is hauling a heavy trailer that could be detrimental because the truck can haul up to 40,000 GCWR.

Filed Aug 14, 2026 · Driver assistance, Electrical · CO

The infotainment/control module in my 2024 Silverado 3500HD failed unexpectedly while I was traveling cross-country. The module is available for inspection upon request. Prior to the failure, I did not receive any warning lamps or messages. When the system failed, I lost access to multiple camera systems integrated into the vehicle, including backup and visibility-assistance cameras used to aid lane changes, parking, maneuvering, and identifying obstacles around the truck. Due to the size and height of this vehicle, these cameras provide important visibility of areas that are difficult to observe directly, including pedestrians, cyclists, and children who may be below the driver's line of sight. The loss of these camera systems reduced situational awareness and increased the risk of a collision while backing, changing lanes, or operating the vehicle in crowded areas. The failure also disabled navigation, hands-free functions, audio, WiFi connectivity, and access to vehicle settings controlled through the infotainment system. The vehicle was inspected by a Chevrolet dealer in Cape Cod, Massachusetts. The dealer attempted a software reflash to correct the issue; however, the procedure rendered the unit completely inoperable. The dealer confirmed that the module required replacement and quoted an estimated repair cost of approximately $1,500. The required replacement part was unavailable, and despite contacting numerous Chevrolet dealerships, I was unable to obtain a repair during my trip. As a result, I was required to continue operating the vehicle while towing a large trailer for an extended period without the camera systems and related functionality. I have also become aware of GM Service Bulletin PIC6630B, which indicates that GM has identified this failure mode and that it is not an isolated occurrence. Given that a single module failure can disable multiple safety features, I request that it be evaluated by an independent authority accordingly.

Filed Jul 7, 2026 · Transmission · WI · crash

moved the truck on to the lawn and put it in park turned truck off. got out of the truck and went into the garage and 5 min later came out and saw the truck started to roll and went 50 ft and hit a tree.

Filed Jul 2, 2026 · Transmission · MI

Transmission has shifting issues (hard shifts) . Vehicle is available for inspection upon request. Safety could be an issue if the transmission fails while driving that could cause harm to the vehicle driver and put others at risk. Vehicle is scheduled for inspection however the dealer is very backlogged.

Filed Jun 15, 2026 · Electrical · FL · 1 injury

I was driving down the XXX Expressway Sunday, XXX, with my children in my vehicle. This is a very heavily traveled highway in [XXX] with heavy traffic. My 2024 Chevy Silverado 3500 Diesel HD Truck with 25,500 miles suddenly started throwing multiple codes, lost power, and steering. Fortunately I was able to "roll into" the emergency lane while muscling the steering in that direction and engaged the emergency brake. My other son was following shortly behind me in his vehicle and pulled over to assist us about 30 mins after my truck was sitting stalled in the HWY. He parked his truck behind mine, put on his hazards, and we were transferring gear from my truck to his truck. At this point my 2024 Chevy HD Silverado Diesel started rolling back on it's own and nearly crushed my son's friend. The parking break was on and it suddenly released on it's own. It took 3 grown men to stop it from crushing my son's friend. The force was so strong that when he lifted his hand to try to stop the truck from rolling, it broke the right rear tail light. He could have been crushed between our two trucks from this situation. I have never been notified by GM of any recalls, however, the truck had to be towed to Ferman Cheverlotte service on Adamo Dr, Tampa Fl and is currently sitting on their lot. I was told by the service tech Michael Stevens that the vehicle had several open recalls that they would address but did not offer any information about what could be wrong. After searching online, I found that GM IS aware of this issue and sent several service bulletins about this exact problem. I had contacted the Ferman service center the week before to bring the truck in because the AC was out and made an appointment for service on Tuesday. The day after I made the appointment my batteries died and had to be replaced by AAA.It is disturbing to know GM and FERMAN Service centers are aware of this safety issue on these HD trucks and never informed me, the consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Filed Apr 23, 2026 · Brakes · MO

Leaking break fluid on my feet with sponge breaks dealer absolutely no help

Filed Mar 31, 2026 · Brakes, Electrical · NE

Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.

Filed Mar 30, 2026 · Transmission · MN

REAR WHEEL LOCKUP: While driving down the highway pulling a loaded trailer the rear wheels locked up, GM has an open recall on 2020-2022 models but denies its an issue with the 2024 model, my dealership pushed a “software update” but that does not fix the faulty transmission valve body issue, it just overrides the safety features that were designed to protect the transmission. I have a video of it occurring while slowing down for a stop sign when it did it the second time to me.

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Questions about the 2024 Chevrolet Silverado 3500

Is the 2024 Chevrolet Silverado 3500 reliable?

Owners have filed 51 complaints about the 2024 Chevrolet Silverado 3500, 1.6 times a typical Silverado 3500 model year.

What is the most common problem with the 2024 Chevrolet Silverado 3500?

Electrical system, with 19 complaints, typically around 500 miles. Next is transmission (15).

How many recalls does the 2024 Chevrolet Silverado 3500 have?

3 recalls, covering latches/locks/linkages and steering.

What year does the Chevrolet Silverado 3500 have the most electrical problems?

The Chevrolet Silverado 3500 model years with the most electrical complaints are 2024 (19 complaints), 2015 (16 complaints) and 2021 (13 complaints).

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