Purchased new and professionally installed and used for almost 3 years without issue. Driving on highway. Approx 75MPH. Cover was fully closed and locked into place. Nothing in bed of truck. Cover was attached to both of the safety D rings. I heard a noise, looked out rear mirror and saw the cover 10-15 feet in the air and then crash onto the highway. No one was behind me at the time or I would have likely caused a fatal accident. I immediately pulled off road. Ran back to where the cover was and had to wait for traffic to break before I could run into the highway and throw the cover off the side of the road into the woods. Cars were swerving out of the way to avoid the cover before I could get it. A few cars couldn’t get out of the way and ran it over. Luckily they were cars. If a motorcycle drove over it they would have crashed. I am very lucky no one died. Also, as you can see in the photos, the safety D rings on both sides of the bed were still intact and secured to the cover rails by the safety tether straps that were secured to the truck bed. Attached to the D rings are the safety brackets that appear to be made from a molded plastic. The brackets broke off the cover and remained attached to my truck. Potential major safety defect if the safety tether and D rings are still attached to my truck, but sheared off the heavy metal cover.
The worst 2024 GMC Sierra 2500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical33
- Transmission27
- Brakes16
- Engine12
- Fuel system9
- Driver assistance7
- Acceleration6
- Body6
- Steering4
- Tires4
- Lights3
- Locks2
- Suspension2
- Airbags1
- Visibility1
Specific symptoms reported on the 2024 GMC Sierra 2500
Check engine light 16Brake failure 7Won't shift 7Shudder 5
Trouble codes owners of the 2024 GMC Sierra 2500 mention
P0700 2P0747 2
Recalls 4
Tires: pressure monitoring and regulating systems
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
- Risk
- Driving with underinflated tires can increase the risk of a crash.
- Remedy
- Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on on August 13, 2026.
Recall number 26V530000 · Recall details
Latches/locks/linkages: tailgate: latch
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
- Risk
- An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N242469160. This recall is an expansion of the federal safety agency Recall 24V‑060.
Recall number 24V894000 · Recall details
Latches/locks/linkages: tailgate: latch
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Risk
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232426400.
Recall number 24V060000 · Recall details
Steering
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
- Risk
- A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232414720.
Recall number 23V549000 · Recall details
Technical service bulletins for the 2024 GMC Sierra 2500 859
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This service bulletin provides information about GM Accessories
- Unknown or other
- Unknown or other
- Unknown or other
- Beginning with 2026 model year production, the floor console/armrest lamp design was changed by removing...
- This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a...
- Unknown or other
- Unknown or other
- Unknown or other
- Unknown or other
What 2024 GMC Sierra 2500 owners say
Most recent owner complaints, unedited.
I was returning from the airport in [XXX] with my kids, driving northbound on [XXX] when my truck engine turned off without warning. The truck began to slow down while I was surrounded by traffic going roughly 70mph. I had difficulty steering and braking because the vehicle engine was off. I attempted to restart the vehicle while it was coasting and slowing to dangerously low speeds in interstate traffic. The vehicle would not turn back on. I managed to change lanes through traffic and get to the emergency shoulder of the roadway and stop. I was shaken up over the incident, feeling very anxious about nearly causing an accident on the interstate. My kids were also very scared. I had the truck towed to the dealership after hours and had to get someone to pick my kids and me up on the side of the interstate with our luggage. The next day the service department diagnosed the failure of the fuel control module causing the engine to turn off and, as a result, the power steering and power brakes to fail. I was without my truck for over a day while it was being repaired. This is a known problem with GM vehicles, many models having been recalled for this very part failure. This should definitely be something that should be recalled and fixed in all GM vehicles with this part, including my vehicle which has not been recalled for this. I paid for the repair and would like also for GM to reimburse me for the expense. I have attached the invoice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 GMC Sierra 2500. While the contact's husband was driving uphill approximately 32 - 34 MPH and hauling a trailer, the vehicle unexpectedly lost motive power and rolled backwards. The brake pedal was depressed, and the parking brake was engaged to stop the vehicle. OnStar and 911 were contacted. The trailer was towed to the residence, and the vehicle was towed to the dealer. The dealer determined that an unknown software update had caused the failure. The dealer performed a repair under TSB: 6318272, updated the engine control module software, and completed an oil change and tire rotation. The failure mileage was 17,520.
The vehicle experienced a loss of engine power accompanied by a check engine warning light and a “Reduced Acceleration”/reduced-power condition. The exact component causing the malfunction has not yet been determined. The vehicle and any affected components are available for inspection upon request. While driving the truck uphill toward our residence, the vehicle lost significant power and had difficulty maintaining acceleration. The truck stalled several times. The sudden loss of engine power while driving on an incline created a safety risk because the vehicle was unable to maintain normal acceleration and could potentially have stopped in traffic or created a hazard for other vehicles. The problem has not yet been confirmed or reproduced by a dealer or independent service center. The vehicle has experienced the problem while being driven, including the reduced-acceleration condition and multiple stalls. The vehicle will be inspected by a GMC dealer on Monday, September 28, 2026. The check-engine warning light illuminated, and the vehicle displayed a reduced-acceleration/reduced-power condition. The truck subsequently experienced significant loss of power while traveling uphill and stalled several times. These symptoms first appeared on September 14, 15, 22, and 23, 2026.
The contact owns 2024 GMC Sierra 2500. The contact stated that while driving 25 MPH and depressing the accelerator pedal, the vehicle decelerated and stopped independently. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with fuel pump driver control module failure. The contact was informed that the fuel pump driver control module needed to be replaced. The contact associated the failure with Technical Service Bulletin: 24-NA-139 (Fuel Pump Driver Control Module stalling or no-start conditions); however, the VIN was not included in the TSB. The manufacturer was notified of the failure, and informed the contact that the vehicle was under warranty. The failure mileage was 54,238.
driving down the road going to and intersection the dash says I received a Service ESC message followed by a Reduced Acceleration warning on the center display. I also had the forward collision, traction control and check engine lights come on. I also noticed the shudder/jerk. The truck is giving a P060C code and when i was driving it dies in the intersection of the road and will not start back up. puts the computer in a safety mode. I have call my local GM dealer and they did not fix it and it happen twice. I the truck dies in the middle of the road and no way to start's it and if a big rig crashes in to the truck some one or more than one will be hurt or killed
While driving my truck on the highway at 65 mph the truck bucked hard and immediately downshifted into 2nd gear. This caused me to rapidly decelerate to approximately 40 mph, I am lucky there was not another vehicle behind me when this happened since rapid unexpected deceleration without brake lights is very dangerous. I had to drive the truck in limp mode at 45mph and approximately 4500 rpms to the nearest exit. This event illuminated the trucks check engine light and displayed a brief service 4WD message followed by a permanent reduced acceleration message on the dash.
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 5 MPH, the vehicle lost brake and power steering functionality, and there was smoke coming from underneath the hood. The contact stated that power steering fluid was leaking onto the engine. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the power steering pump had seized, the belt and hoses had failed, and the parts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 40,832.
The control valve body failed. There are so many, that there was a shortage of parts. Had to take it in as it went into limp mode. 34,000 miles. There were dozens of trucks, same year, waiting for the same repair. Shop says probably every truck will need it. It is a known issue.
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the rear axle unexpectedly locked up, and the vehicle stopped in the middle of the road. The rear axle independently released, and the vehicle was driven back to the residence. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,300.
Compare the 2024 GMC Sierra 2500
Sierra 2500 vs Ford F-250 SDSierra 2500 vs Ram 2500Sierra 2500 vs Chevrolet Silverado 2500
Other model years
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Questions about the 2024 GMC Sierra 2500
Is the 2024 GMC Sierra 2500 reliable?
Owners have filed 108 complaints about the 2024 GMC Sierra 2500, 1.8 times a typical Sierra 2500 model year.
What is the most common problem with the 2024 GMC Sierra 2500?
Electrical system, with 33 complaints, typically around 8,000 miles. Next is transmission (27).
How many recalls does the 2024 GMC Sierra 2500 have?
4 recalls, covering tires, latches/locks/linkages and steering.
What year does the GMC Sierra 2500 have the most electrical problems?
The GMC Sierra 2500 model years with the most electrical complaints are 2004 (48 complaints), 2005 (42 complaints) and 2003 (36 complaints).
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