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2023 GMC Sierra 2500 problems

The most common problem on the 2023 GMC Sierra 2500 is transmission and drivetrain. It has fewer complaints than a typical Sierra 2500 model year.

Typical yearClose to a typical year
Owner complaints
34
Recalls
1
Service bulletins
7691 warranty
Worst area
Transmission

The worst 2023 GMC Sierra 2500 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Transmission
    21
  • Electrical
    7
  • Brakes
    3
  • Engine
    3
  • Tires
    3
  • Acceleration
    1
  • Body
    1
  • Driver assistance
    1
  • Steering
    1
  • Visibility
    1
  • Wheels
    1

Specific symptoms reported on the 2023 GMC Sierra 2500

Check engine light 9Transmission failure 6Won't shift 5

Trouble codes owners of the 2023 GMC Sierra 2500 mention

P0747 3P0700 2

Recalls 1

Latches/locks/linkages: tailgate: latchReported February 1, 2024 · 570,434 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232426400.

Recall number 24V060000 · Recall details

See all 1 recalls for the 2023 GMC Sierra 2500

Technical service bulletins for the 2023 GMC Sierra 2500 769

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 769 bulletins for the 2023 GMC Sierra 2500

What 2023 GMC Sierra 2500 owners say

Most recent owner complaints, unedited.

Filed Nov 3, 2026 · Electrical, Steering · WI

When vehicle is shifted into Park you are not able to remove the key. I have taken the vehicle to 5 different dealers, and no one can fix the problem. Many forums show the exact same problem - something in the steering column is defective. Began happening in 2023 with only 12,000 miles on the vehicle.

Filed Oct 13, 2026 · Electrical · 177,000 miles · PA

The contact works for a company that owns a 2023 GMC Sierra 2500. The contact stated that the vehicle experienced intermittent electrical failures. While driving, the vehicle stalled upon acceleration, followed by a total loss of electrical power. The vehicle was towed to a dealer for inspection; however, the failure could not be duplicated. The failure mileage was 177,000.

Filed Sep 11, 2026 · Tires · AR

Complete Tread/belt separation originating inside the tire. I have the complete tire and the complete tread. This happened at highway speed. I'm going to the dealer to get an inspection. The only symptom was a bad vibration before the tread separation. LT275/65R20E

Filed Aug 6, 2026 · Tires · NV

On Saturday, XXX, at around 3:00 PM, my wife and I were traveling southbound on Interstate XXX toward [XXX] (this occurred in [XXX], just north of [XXX]). We were driving our 2023 GMC Sierra 2500HD pickup while towing our 36-foot 5th wheel trailer. I was traveling at approximately 60 miles per hour, and there was heavy traffic on the highway. Just north of Highway XXX, the passenger rear tire delaminated and went flat. The tread came off the tire, striking the wheel well, rear bumper, and tailgate of my truck, causing significant damage. It also hit the front panel of my 5th wheel trailer. The tread then flew off and struck the windshield of a vehicle traveling next to us, but fortunately, there was no damage to that vehicle. I stopped at a Discount Tire store, where the manager inspected the tire and concluded that it had delaminated, likely due to a defect in the tire. There were no warning signs before the tire failed. Before driving that day, I checked the tire pressure on all tires. According to the information on the tire sidewalls, the rear tires were set to 80 PSI before I started my trip. The tire in question was an [XXX] Goodyear Wrangler Trailrunner AT with DOT#[XXX]. I have contacted Goodyear Tire, and they have since picked up the tire for inspection in their lab. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 30, 2026 · Wheels · FL

While driving at highway speed, the left rear OEM Goodyear Wrangler 275/65R20 tire experienced a sudden tread separation and catastrophic failure. The tire pressure was correct, there were no TPMS warnings or other vehicle alerts, and the vehicle did not strike any road debris or other object prior to the failure. The truck was purchased new in December 2022 and has approximately 14,500 miles. The tread separation caused extensive damage to the truck, including the bedside, bumper, taillight, wheel opening trim, and other components. The body shop repairing the vehicle advised that they have seen numerous similar failures, and I have also found multiple reports from other owners of the same OEM Goodyear Wrangler 275/65R20 tires experiencing tread separations. I am reporting this incident due to concerns about a potential defect in these tires.

Filed Jul 7, 2026 · Tires · AK

These tires are not safe for off-road to highway use. After transitioning to the highway from a gravel driveway, I noticed that rocks were stuck in the treads. A significant about of rocks became dislodged and start to contact my vehicles underbody steps. I feel as if this can create significant and costly problems for the vehicles that are following close or perhaps behind in any manner. Large rocks and what I would classify as mini boulders are often found lodged in the tread and don't come out till they are picked out or fly out.

Filed Jul 7, 2026 · Brakes, Electrical · AK

On XXX, I was towing my camper to Copper Center, Alaska from Palmer, Alaska when my truck experienced a full transmission shut down which put the truck into "Reduced Power Mode". We descending down the road right next to Victory Bible Camp (64741 Victory Rd, Sutton-Alpine, Ak 99674) when the exhaust break turned off and the truck decreased power and the Check Engine Light illuminated. The Diagnostic that was produced by OnStar revealed 3 different codes. ( P0700 TCM, P0747 Pressure Control Solenoid A is stuck in the "ON" position, C116b faulty brake pad wear sensor.) I called GMC of Palmer and GMC OnStar advisor, both informed me that the truck needed to be towed. My safety concerns is this.... I had minimum cell phone signal and not a gas station or service station within MILES. I was on the side of the Alaska Highway 1 which is a major thoroughfare for traffic going to and from [XXX]. Thankfully there were a few kind folks that pulled over to offer assistance. My truck is a 2023 GMC Sierra 2500hd with only 26,262 Miles on it. I purchased this vehicle XXX. (It Still has the Temporary Tags on it.) If had been in a different part of Alaska when this transmission failed to function properly then we could be talking about a life or death situation. Especially, if my child was with me. I was hauling my camper that weighed ATMOST, 7,000 pounds. This is less than 40% of the trucks ability. I feel that this could put someone into a dire situation had they not had the experience with emergency situations like I have had. (Prior Military Service). I have also filed a complaint with GMC Motors. Case# XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 10, 2026 · Electrical · 33,000 miles · TX

The contact owns a 2023 GMC Sierra 2500. The contact stated that on several occasions, after the vehicle had been parked for approximately two days, the vehicle failed to start. The vehicle was jump-started and taken to a dealer three times, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired three times, but the failure persisted. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 33,000.

Filed Jan 24, 2026 · Transmission · PA

Driving at approximately 30-35MPH merging in traffic, the transmission shuttered and went into reduced power mode. ECM reported a 747 code and valve body failure.

Filed Jan 12, 2026 · Transmission · MO

Summary of Issue On [XXX], my family and I departed Kansas City, Missouri, for a camping trip to Great Smoky Mountains National Park (Cades Cove), Tennessee, approximately 800 miles away. We were towing a 2020 Forest River Salem FSX/RTX travel trailer, estimated at approximately 6,000 pounds loaded, using a Reese weight distribution hitch with integrated sway control. This load was well below the rated towing capacity of the vehicle. On [XXX], while driving without the trailer attached, the vehicle displayed multiple warnings including “Reduced Engine Power” and a transmission system alert. I immediately pulled over, shut the vehicle off, and restarted it. The warnings persisted. I cautiously drove approximately five miles to Twin City GMC, where the vehicle was diagnosed with a failed transmission valve body. Dealer and Manufacturer Response The service manager at Twin City GMC informed me that the required valve body was on national backorder, with multiple vehicles ahead of mine, and that wait times had reached up to three months. To confirm, I contacted Molle Chevrolet (Blue Springs, MO) and Randy Curnow GMC (Kansas City, KS). Both dealerships independently confirmed that this was a known and recurring issue, and that extended backorders for the valve body were common. I was informed that GMC could provide a daily rental allowance, but the rental vehicle would not permit towing. With my family, three dogs, and travel trailer stranded 800 miles from home, this option was not viable. As a result, I was effectively forced to trade in my truck and purchase a replacement vehicle to safely return home. Manufacturer Awareness and Complaint History GMC has demonstrated awareness of this issue through service bulletins, widespread owner reports, and media documentation addressing transmission valve body failures and parts shortages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Compare the 2023 GMC Sierra 2500

Sierra 2500 vs Ford F-250 SDSierra 2500 vs Ram 2500Sierra 2500 vs Chevrolet Silverado 2500

Other model years

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Questions about the 2023 GMC Sierra 2500

Is the 2023 GMC Sierra 2500 reliable?

Owners have filed 34 complaints about the 2023 GMC Sierra 2500, fewer than a typical Sierra 2500 model year.

What is the most common problem with the 2023 GMC Sierra 2500?

Transmission and drivetrain, with 21 complaints. Next is electrical (7).

How many recalls does the 2023 GMC Sierra 2500 have?

1 recall, covering latches/locks/linkages.

What year does the GMC Sierra 2500 have bad transmission?

The GMC Sierra 2500 model years with the most transmission complaints are 2024 (27 complaints), 2020 (25 complaints) and 2023 (21 complaints).

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