On XXX, I was towing my camper to Copper Center, Alaska from Palmer, Alaska when my truck experienced a full transmission shut down which put the truck into "Reduced Power Mode". We descending down the road right next to Victory Bible Camp (64741 Victory Rd, Sutton-Alpine, Ak 99674) when the exhaust break turned off and the truck decreased power and the Check Engine Light illuminated. The Diagnostic that was produced by OnStar revealed 3 different codes. ( P0700 TCM, P0747 Pressure Control Solenoid A is stuck in the "ON" position, C116b faulty brake pad wear sensor.) I called GMC of Palmer and GMC OnStar advisor, both informed me that the truck needed to be towed. My safety concerns is this.... I had minimum cell phone signal and not a gas station or service station within MILES. I was on the side of the Alaska Highway 1 which is a major thoroughfare for traffic going to and from [XXX]. Thankfully there were a few kind folks that pulled over to offer assistance. My truck is a 2023 GMC Sierra 2500hd with only 26,262 Miles on it. I purchased this vehicle XXX. (It Still has the Temporary Tags on it.) If had been in a different part of Alaska when this transmission failed to function properly then we could be talking about a life or death situation. Especially, if my child was with me. I was hauling my camper that weighed ATMOST, 7,000 pounds. This is less than 40% of the trucks ability. I feel that this could put someone into a dire situation had they not had the experience with emergency situations like I have had. (Prior Military Service). I have also filed a complaint with GMC Motors. Case# XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 GMC Sierra 2500: complete transmission failure
6 of the 34 complaints about the 2023 GMC Sierra 2500 describe complete transmission failure.
- owner complaints
- 6
- of this car's complaints
- 18%
- recalls
- 0
Complete transmission failure by model year
- 20236
- 20222
- 20212
- 20205
- 20191
- 20173
- 20152
- 20051
What owners say
Bought a 2023 gmc sierra 2500 duramax. Went into limp mode took it to dealership the transmission was bad so they replace transmission after 3 month of dealer having my truck . Got the truck back still having issues with transmission not shifting right and the rear tires locking up at highway speeds .
The contact owns a 2023 GMC Sierra 2500. The contact stated while driving approximately 40 MPH, the vehicle shook abnormally twice and then switched to Low Power Mode. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission valve body needed to be replaced. The contact stated that the valve body had failed within one and a half year. The contact requested that the entire transmission be replaced. The manufacturer was informed of the failure and declined to replace the transmission. The vehicle was not repaired. The failure mileage was approximately 42,000.
2023 GMC Sierra 2500 AT4 with approximately 36,000 miles as of current. The vehicle has experienced three valve body failures to date. GMC dealerships have completed one GM remanufactured transmission replacement and an overhaul of the second transmission. The third valve body has now failed. A GMC transmission specialist confirmed transmission failure upon recent test drive on 2/24/2025. GMC dealership refuses to perform warranty repair as they are stating “a recall is being developed” therefore will not repair/replace current defective powertrain parts. I was given the vehicle back with the verbal disclaimer “it should be safe to drive but the rear wheels can lock up at highway speed so be aware.” The failure causes extreme harsh downshifting and what feels like a momentary rear wheel lock up. I have experienced this numerous times at lower speeds (<40mph). The check engine light does not come on.
As I was driving on a paved public road, my truck shifted up/down multiple times on it's own in quick succession, then jerked the truck forward. The check engine light came on and the driver information center displayed 'Engine power reduced'. I had to return to my home which was closer than a dealer for service. I'm fortunate that this didn't happen while towing as I regularly do or while I'm on the freeway which I use several times a week. There was no warning that this was going to happen (e.g., no indicator lights or messages or even strange behavior from the vehicle). The GMC dealer confirmed the valve body in the transmission needs to be replaced and the part is on backorder with no ETA.
2023 GMC Sierra Duramax Diesel with 10 speed Allison Transmission with 28,000 miles can't be driven. Currently at the dealership due to a transmission valve body problem, codes P0700 & P0747. While driving I felt a hard shift and the truck jerk. The engine light came on and my truck went into low power mode. Let it sit over night and truck would shift fine. This happened 3 times over a 1 month period. After getting to the Chevy dealer they told me the issue is with he valve body and said they have been having multiple trucks come in with the same problem. They have a truck in there since May (4 months!) They told me there is no ETA for the part. I've read this is a common issue happening on 2023 & 2024 trucks like mine. I've read that the problems have been going on for over 1 year. This is ridiculous for a $90,000.00 truck. GM should be putting new transmissions in them or buying the trucks back. I'm considering contacting an attorney to inquire about the lemon law or what other avenues I can take regarding getting the truck fixed, and fixed properly.
Service bulletins that may apply
- This bulletin helps aid the tech in possible 10L100 transmission noise that may be normal or abnormal...
- This service bulletin advises the technician to check if the transmission cooler lines are twisted to...
- This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible...
- This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases
- Power train
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending...
- This service bulletin provides diagnostic information for technicians on possible replacement of...
Related recalls
No recalls on record for this model year.
Questions about the 2023 GMC Sierra 2500 transmission failure
Is complete transmission failure a common problem on the 2023 GMC Sierra 2500?
6 of 34 owner complaints about the 2023 GMC Sierra 2500 (18%) mention complete transmission failure. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2023 GMC Sierra 2500?
There are 0 recalls and 65 service bulletins for the same area of the car. Check them below with your VIN.
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