I keep going back to get the recall done and they keep telling me they don't have parts .This has gone on for years
The worst 2009 GMC Sierra 3500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Transmission2
- Acceleration1
- Airbags1
- Electrical1
- Engine1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission2
- Acceleration1
- Airbags1
- Electrical1
- Engine1
- Lights1
- Tires1
Recalls 5
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328760.
Recall number 21V050000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Cadillac customer service at 1‑800‑458‑8006, and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328780.
Recall number 21V052000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006; Chevrolet customer service at 1‑800‑222‑1020; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328790.
Recall number 21V053000 · Recall details
Equipment
- What is wrong
- General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, GMC customer service at 1‑800‑462‑8782, and Isuzu customer service at 1‑866‑441‑9638. GM's number for this recall is 18146.
Recall number 18V267000 · Recall details
Electrical system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
- Risk
- If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
- Remedy
- GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 14260.
Recall number 14V407000 · Recall details
See all 5 recalls for the 2009 GMC Sierra 3500
Defect investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
Technical service bulletins for the 2009 GMC Sierra 3500 496
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Unknown or other
- Unknown or other
- New Vehicle Monitoring Programs Section in IVH
- Unknown or other
- Unknown or other
- This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- Unknown or other
- This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- Unknown or other
What 2009 GMC Sierra 3500 owners say
Most recent owner complaints, unedited.
Feb 7, 2011, with just 11,200 miles replaced two glow plugs. Sept 6, 2013, in millersburg, ohio, with 26,632 another glow plug was replaced and was advised we should have the turbo checked when we returned home in california. March 20, 2014, with 31,986 miles, turbo was replaced. Given that our 2005 gmc truck, VIN # [xxx], blew up and burned up with only 30,000 miles, this is very alarming that our 2009 truck is having such major problems. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I drove my wife to the pharmacy and after pulling out of the parking lot onto palmdale road in victorville the truck went into to limp mode. The transmission locked up into park at 25mph almost causing a rear collision behind us. The gmc sierra 3500hd 2009 came to a screeching stop causing a bit of whiplash to my wife and daughter on board. The TCM transmission control module along with the allison transmission failed causing this close accident. The vehicle is inoperable at this time. This is a dangerous defect.
Tl*the contact owns a 2008 gmc sierra 3500. The contact stated that while getting a service inspection at the dealer, they found that there was a transmission line leak. The dealer advised him that the line needed to be replaced and that it was not covered under warranty. The vehicle was repaired. The manufacturer was also contacted and advised him to contact the federal safety agency and file a complaint. The failure mileage was approximately 62,000.
I bought a gmc sierra 3500hd dually and the top roof lights keep burning out. I have replaced lights rt and lt 4times at the dealer . My warranty 36000mils expired and the lights are burnout ,I can also smell burn solder inside truck cab. Also my tires are no good after 10000 miles tires wore out general tires aw . Tires should have lasted more specially coming from the dealership. Please help. Thank you.
Compare the 2009 GMC Sierra 3500
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Questions about the 2009 GMC Sierra 3500
Is the 2009 GMC Sierra 3500 reliable?
Owners have filed 5 complaints about the 2009 GMC Sierra 3500, fewer than a typical Sierra 3500 model year.
What is the 2009 GMC Sierra 3500 year score?
The 2009 GMC Sierra 3500 scores 88 out of 100 (good). The score compares it with the other model years of the GMC Sierra 3500: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2009 GMC Sierra 3500?
Transmission and drivetrain, with 2 complaints. Next is acceleration (1).
How many recalls does the 2009 GMC Sierra 3500 have?
5 recalls, covering air bags, equipment and electrical system.
What year does the GMC Sierra 3500 have bad transmission?
The GMC Sierra 3500 model years with the most transmission complaints are 2020 (19 complaints), 2023 (14 complaints) and 2024 (13 complaints).
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