Chevrolet Silverado 2500 ball joint problems

Filed Oct 17, 2026 · Brakes, Electrical · SC

Brand new twenty twenty-six GM diesel. CAN bus dead, no modules communicate. Brakes locked three times while driving. Empty DPF, constant regen, extreme heat, fire risk. Check engine light never comes on. Odometer dropped seven fifty-three miles in dealer records. OnStar dead, shows zero. Twenty-two complaints logged, zero repairs. Secretary signed off everything fine in four hours with no mechanic. Salvaged twenty twenty-three control arms on a twenty twenty-six build. Rusted steering, bent scratched frame with new parts underneath. Oil pump replaced one month after delivery, large date scrubbed off pan. Midnight service stickers. Death wobble, broken shocks, AC line blocked pedals. GM cancelled buyback three times. Unsafe, defectively assembled.

Filed Sep 20, 2026 · Steering, Suspension · WV

Description of Safety Defect: I purchased this 2018 Chevrolet Silverado 2500HD from Carvana. Within 14 days of vehicle delivery, an authorized, in-network warranty repair facility (Monro) diagnosed a critical safety defect in the steering linkage, identifying failed outer tie rod ends and a failed pitman arm. Carvana’s warranty administrator, SilverRock (Claim C102648992), acknowledged the structural steering failure by approving the pitman arm and idler arm replacement but explicitly denied the required tie rod ends, claiming "no failure." The vehicle has since been released back to me with the failed tie rod ends still installed. On this heavy-duty truck, the steering linkage has now deteriorated to a catastrophic failure point. With the truck parked on the ground, there is severe, excessive manual play allowing the front wheel to be physically shaken left-to-right by hand. The vehicle cannot be aligned, is structurally compromised, and is completely unsafe to operate on public roads due to the imminent risk of a total loss of steering control. Carvana and SilverRock delivered an unsafe vehicle that failed its structural inspection points, and subsequently refused to complete the safety-critical repair required under their mandatory 100-day limited warranty window, forcing a dangerous, heavy-duty vehicle back onto public roads.

Filed Jun 13, 2025 · Electrical, Engine · 42,000 miles · MI

The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.

Filed Sep 26, 2023 · Steering, Suspension · TX

In May of 2023, the truck developed a significant shake when driving on moderate road bumps. We took it to the dealer and they replaced the pitman arm and idler arm assembly for over $2200. Recently, the shake started again. We took it to a local mechanic who told us that the upper ball joints were completely worn out and had been for some time, certainly since before the visit to the dealer in May. We had the ball joints replaced, and it is still shaking. We will continue to try to diagnose the problem but now we feel like we cannot drive it because it is unsafe. I’ve seen online that Chevy has a reputation of having this problem with our model (2019 Silverado). I’m filing this report to let you know that we are experiencing this problem.

Filed Jul 8, 2022 · Steering · SC

Steering wheel kept slowly moving to right about 20 degrees to right to drive straight. This caused the truck to disable electronic stability control due to excessive steering angle. Brought to dealer for service they stated nothing was loose on the vehicle and that they could not align it until they received some adapters for their alignment machine. I took the vehicle home and found that the left tie rod jam nut had not been tightened during manufacture which allowed the alignment to come out of adjustment. These need to be checked on this model truck and trucks need alignment checks.

Filed Sep 5, 2019 · Steering · 42,000 miles · TN

Tl* the contact owns a 2016 chevrolet silverado 2500. While driving 45 MPH, the steering wheel had a lot of play and turned spontaneously. There were no warning indicators illuminated. The vehicle was taken to rogersville chevrolet (5655 u s 11w, rogersville, tn 37857, (423) 207-2394) where it was diagnosed that the gear in the steering box, outer arm, and tie rod arms needed to be replaced. The vehicle was repaired. The manufacturer was contacted and were of no help. The failure mileage was 42,000.*dt

Filed Dec 6, 2018 · Driver assistance, Suspension · 50 miles · AZ

Purchased the truck from car geeks and they said it was a great truck and we would have no problem towing our fifth wheel trailer. Well we took it on a trip to phoenix from tucson and we noticed that the truck was not handling very well when we got home I noticed that the passenger side tire was gouged out all the way around the inside bead of the tire also noticed that only the upper control arm had been replaced and nothing else. All of the front suspension was in really bad condition also. Along with the steering you can only turn the steering wheel a little ways

Filed May 15, 2018 · Steering · 26,000 miles · SD

There is 2-4 inches of play/slack in the steering wheel. All ball joints and steering components are fine. Very dangerous and difficult to drive. 26,000 miles on the truck. Thanks

Filed Jan 30, 2017 · Body, Brakes · 95,000 miles · WI

Rocker panels and cab corner rusted out, was able to push my finger through the paint. Had them replaced in spring of 2014. Replaced a rear brake line at the time due to ease of access with box removed. Spring of 2016, I had a front brake line fail while approaching a stop sign. Had enough braking left to stop int time. Replaced front brake lines due to rust. Rear section of frame is rusting along with lines on diesel fuel cooler and front control arms. This is not my primary vehicle. We use it for trips and to pull our camper. I have tried to drive it as little as possible on salty and sloppy roads. The paint on outside and the interior looks great. I am concerned on how much longer it will be safe to drive and tow.

Filed Aug 20, 2016 · Brakes · 132,429 miles · VA · crash

Had to make a sudden stop when a pedestrian walked out in front of the car in front of me. My brake pedal went to the floor and I rear ended the car in front of me. Upon on investigation it was found that one of the front brake lines ruptured due to the high pressure from the emergency stop and the rusted brake line. I have owned this truck since new and there have been no recalls or communications that the brake lines will prematurely corrode and fail. Brake lines are not a normal serviceable part. Apparently, this is typical of this year vehicle from gm. Please recall or notify the public because this is a time bomb waiting to kill people. Brakes are more important than your emphasis on air bags. The brake lines didn't last as long as the engine, transmission, ball joints, shocks, etc which are all serviceable items and expected to be replaced. Please step up to your responsibilities and get the vehicle owners notified and get the vehicles off the road until the brake lines are replaced. My 1941 chevrolet pickup has original brake lines in better condition than my 2005 chevrolet pickup. Please recall these vehicles.