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2020 Chevrolet Silverado 3500: stuck in gear or won't shift

5 of the 42 complaints about the 2020 Chevrolet Silverado 3500 describe stuck in gear or won't shift.

owner complaints
5
of this car's complaints
12%
recalls
2
Is there a fix? There are 2 recalls and 91 service bulletins for this area of the car. See below

Stuck in gear or won't shift by model year

  • 2026
    1
  • 2025
    1
  • 2024
    3
  • 2023
    3
  • 2022
    1
  • 2021
    1
  • 2020
    5
  • 2015
    1
  • 2013
    1
  • 2012
    1
  • 2011
    1
  • 2008
    1
  • 2006
    2
  • 2000
    1

What owners say

Filed Aug 22, 2026 · OR

Transmission will not shift into high gears throws engine code

Filed Jul 6, 2026 · Transmission · VA

Since buying the vehicle I’ve had issues with the truck going into limp mode with codes p0700 as well as p0747. I have taken it to the dealership twice now, when it has arrived the codes were no longer there. Every time the truck went into limp mode the transmission would get stuck into 5th gear stuck at 45 mph. The problem with the truck started at 48,000 miles, the truck currently has 60,000 miles and the problem has been more active. With the dealership not wanting to resolve the issue the truck was taken to another shop to try to fix the transmission.

Filed Apr 30, 2025 · Transmission · CO

I recieved a recall notice from Chevrolet stating they needed to install a software update to the truck which will warn if a potential rear wheel lock up is about to occur due to faulty transmission valve body- which was stated that they do not have a fix for. After software update was installed- I was driving about 35 mile per hour on the trip home, and the truck abruptly downshifted very hard, momentarily locking up rear wheels, and the check engine light came on, and the vehicle message came up stating the vehicle was placed in a reduced propulsion mode(limp mode). The next day it did it again on my short drive to work of 2 miles. I took into dealership and they informed me that the valve body had failed- as mentioned in the recall notice. It is now 1 month later and I still do not have my truck back, the part is back ordered, and they have no idea when it will be fixed. I am without my primary form of transportation.

Filed Mar 6, 2025 · Transmission · WA

The sudden rear wheel lock up recall that GM has released for the 2020+ Silverado's with the 10-speed transmission does not go far enough. The recall simply reprograms the PCM to alert the driver 10,000 miles prior to the valve in the valve body failing, puts the vehicle into limp mode, and extended the warranty on the valve body to 15 years or 150,000 miles. GM states there is no fix available and this is not correct. NextGen Drivetrain has developed a fix for this per their website [XXX] ). On their site they also provide videos of trucks experiencing the lock up where it seems that the vehicle downshifts to 2-nd gear at high speeds and creates a violent jolt. This is extremely troubling to me as these vehicles are meant to tow, and I am very fearful that this issue will happen while towing a long trailer while my family and I are traveling and putting them in danger of an accident. It is very concerning to me that the federal safety agency would allow for this type of a "FIX". I am not sure if you have seen the videos of this issue happening, or know that a fix does seem to have been developed. I ask that you please reopen this investigation and revisit the way GM is handling this recall, and look into the fix that NextGen drivetrain has developed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 11, 2024 · Engine, Fuel system · MN

2nd time I’ve had to replace def heater and tank. Truck goes into limp mode and limits the speed leaving a person stranded.

Service bulletins that may apply

Related recalls

Power train: automatic transmission: fluid/lubricant: valves/valve bodyReported February 12, 2026 · 1,055 vehicles affected
What is wrong
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Risk
Rear wheel lock up increases the risk of a crash.
Remedy
Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 12, 2026.

Recall number 26V083000 · Recall details

Power train: automatic transmission: fluid/lubricant: valves/valve bodyReported October 24, 2024 · 463,295 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Risk
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1‑888‑988‑7267, Cadillac customer service at 1‑800‑458‑8006, GMC customer service at GMC 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N242454440.

Recall number 24V797000 · Recall details

Questions about the 2020 Chevrolet Silverado 3500 won't shift

Is stuck in gear or won't shift a common problem on the 2020 Chevrolet Silverado 3500?

5 of 42 owner complaints about the 2020 Chevrolet Silverado 3500 (12%) mention stuck in gear or won't shift. The model year with the most reports is 2020.

Is there a recall or service bulletin for this on the 2020 Chevrolet Silverado 3500?

There are 2 recalls and 91 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2020 Chevrolet Silverado 3500

Check engine light 5

All model years of the Chevrolet Silverado 3500

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