In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle for months with no response. I eventually sent a claim into the RI Dealer Commissioners' office. The commission acknowledged my claim and reached out to Paul Masse, Inc. Paul Masse, Inc., agreed to have their Executive VP, Bob Masse take the vehicle for a ride with me to see what was going on. After driving the truck with Bob Masse, he agreed to bring the truck in for further review. I dropped the truck off a day later, Bob Masse called me after his mechanics looked the vehicle over and told me that they would not be able to fix the truck, but they would offer a buyback if I agreed to take a new truck. I agreed to take the new truck. I had to finance a whole new truck, paying for more insurance, sales and registration taxes. The day I took delivery of the new truck it drove exactly as the old truck drove. In addition to the truck shaking like the old truck, the check engine light was on. I immediately called the Bob Masse, Bob told me to drop the truck off and they would have a look at it. After I dropped the truck off to the dealership, they had it for five days. Bob Masse had called me to say that the check engine light had been repaired, but they were waiting on new tires to come in, as they thought the shaking was once again from "Flat Spots" on the tires. Two days later I was notified from the service department that the truck was ready for pickup. There were no new tires on the truck. Bob Masse said no new tires.
The worst 2024 Chevrolet Silverado 5500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes1
- Suspension1
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes1
- Suspension1
- Wheels1
Recalls 2
Service brakes, hydraulic: brake fluid low warning: switch/sensor/float
- What is wrong
- General Motors (GM) is recalling certain 2019-2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuit.
- Risk
- An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch wire harness, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact GM customer assistance number at 1‑866‑467‑9700. GM's number for this recall is N242482680. Vehicles in this recall that were previously repaired under 23V266 will need to have the new remedy completed.
Recall number 25V390000 · Recall details
Air bags: air bag/restraint control module: software
- What is wrong
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.
- Risk
- Inactive air bags will not deploy in a crash, increasing the risk of injury.
- Remedy
- A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N242477760.
Recall number 24V738000 · Recall details
Technical service bulletins for the 2024 Chevrolet Silverado 5500 220
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This service bulletin provides information about GM Accessories
- Unknown or other
- Unknown or other
- Unknown or other
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- This PI was created to help address the correct repair regarding a low coolant message on the DIC
- Unknown or other
- Unknown or other
- Unknown or other
- PI to help diagnose A/C concern
What 2024 Chevrolet Silverado 5500 owners say
Most recent owner complaints, unedited.
Compare the 2024 Chevrolet Silverado 5500
Other model years
Questions about the 2024 Chevrolet Silverado 5500
Is the 2024 Chevrolet Silverado 5500 reliable?
Owners have filed 1 complaint about the 2024 Chevrolet Silverado 5500, fewer than a typical Silverado 5500 model year.
What is the most common problem with the 2024 Chevrolet Silverado 5500?
Brakes, with 1 complaint. Next is suspension (1).
How many recalls does the 2024 Chevrolet Silverado 5500 have?
2 recalls, covering service brakes, hydraulic and air bags.
Was there a recall on the 2024 Chevrolet Silverado 5500 brakes?
Yes, 1 recall: 25V390000. Check your VIN to see if your car still needs the free repair.
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