Dt: the steering is difficult to steer when making left turns at low speed. Took to a dealer for this problem and the dealer thought this to be a power steering pump failure. The pump was replaced and steering gearbox as well. Dealer said the gearbox would have to be replaced to correct this failure. No problems since the repair. *nm the steering gear box had been repair before per a service bulletin.
2002 Chevrolet Silverado steering complaints
Page 2 of 2: complaints 11 to 39 of 39, newest first, as owners wrote them.
Owner - 02 chev silverado pickup - VIN [xxx]. Recently, I begin to detect a clunking noise coming from the steering column. At times, you could actual feel this through the steering wheel. I checked several on line consumer sites and discovered this is a documented problem w/ several types of gm vehicles. When I contacted several gm dealerships, I was informed they were aware of this complaint. When I questioned the dealerships further, they informed gm had issued service bulletins on this issue and had also revised the intermediate steering shafts design and replacement shafts are on back order. When I contacted gm,they contend, this is not a safety issue, but readily admitted the original design has problem. Gm also contends it is not unsafe, nor are the shafts under recall consideration. I question gms views on this issue. Are these steering shafts being tested or reviewed for possible safety defects? The noise in my vehicle became so unnerving, I decided to have the shaft replaced, rather then chance a failure while operating the vehicle. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
While making a left turn steering column failed to turn properly. Driver turned the steering wheel and it was hard to turn. Also, driver complained about a brake problem. When brakes were applied the pedal went to the floor. Driver took the vehicle to dealer for inspection, but mechanic could not duplicate the problem. *ak......also, steering hard to turn when applying brakes.
Intermediate steering shaft clunking noise.
There has been a repeated clanking noise from the front of the truck when making sharp turns at slow speeds. Dealer r&r shaft and lubed splines per bulletin 00-02-35-003a. Noise came back after a year so dealer said it was a bad steering shaft and loose at splines. They replaced the steering shaft a week ago and the noise has gone away at this point.
Clunk type feeling in steering wheel on turns and when hitting bumps. Engine knock on cold start. *bf engine was noisy when started after having sat over night *tc
Truck pulls,toward the right when steering wheel is centered , dealer has had this truck numerous times and says this is normal.this is a safety item you have to recorrect steering all the time, no wear to tires ,steering box and shafts has been replaced.
2002 silverado, steering noise when going around a curve. Can also feel it in the steering wheel.it is like a "clunking noise" steering feels sloppy.
A very noticeable clunk in the front end when turning right or left. Can be felt through the steering wheel and on the floor. This problem has exsisted for over 15,000 miles. Dealer put an extra heavy grease in steering shaft. Only lasted for about 2,000 miles. Several more grease attempts. No improvement. At 35,900 miles new front shocks. Problem is still present. I am concerned as to what may come next. Loss of steering? Truck is now out of warranty and I am apparently on my own.
Consumer complained about steering column problem. Consumer took vehicle to chevrolet dealership, and was told that this problem was not a safety issue. Manufacturer insisted that consumer had to repair the problem and send in the bill, and they may consider it. Meanwhile, the problem recurred, and nothing was being done about it.*ak the front end and steering column knocked at 21000 miles. The dealer filled the column with grease which corrected the problem until the vehicle was out of warranty. The consumer indicated that it sounded like the front end was falling apart. The dealer indicated that a new joint for the steering column is necessary.
Intermediate steering shaft on my 2002 chevy silverado 2500hd rattles and steering wheel shakes. Under warranty this problem was fixed and has now surfaced again. Seems to me to be a defective design and should be recalled to be fixed.
Truck had less then 25,000 miles when I noticed a 'loose feeling' in the steering when making turns and a discernible bumping. I found that there is a tsb on it(chevy tsb 00-02-35-003a) and had it fixed under warranty- but from doing research I've found that this fix is a 'band-aid' and they really should replace the intermediate steering shaft with an improved model. Concern: very distracting and concerned that it might make me ignore a more serious problem- such as 'loose lug nuts' or something else in the future (thinking it is just the same problem recurring when it is really a more serious problem).
Loud clunking noise under the hood and vibration coming up the steering coloum. Trailer running lights keeps blowing fuses. Clunking on stop or or when accelerating
The consumer heard a noise in the steering. The vehicle was taken to the dealer and they greased the intermediate steering shaft, but the remedy only lasted 5000 miles. Please describe further. *jb the thump noise was heard inside the cab and felt in the steering wheel and the dash. The vehicle had been in repair four times and the changed the steering box on the 3rd visit. The new box started experiencing the same problem. On the fourth repair the steering box was greased. When the vehicle experienced the problem it worsened quickly and felt like the wheel were loose. The steering would crunch in the consumer's hand and felt loose. The dealer only made temporary repairs.
There was a knocking noise in the steering shaft. Dealership replaced the bearings, but the noise recurred. Then, dealership replaced the shaft. *ak
The power steering & power brakes went out simultaneously. Fortunately I was only towing the boat trailer(2000 lbs) I had just unloaded a 5000 lb boat the date was 7 july. No one was injured and nothing was damaged. However upon checking around this apparently is a common problem on this gm platform. The dealership knew what was wrong before they saw the vehicle and admit to servicing this problem. My issue is how many people need to be injured or killed before someone recalls these. I just found out that the shaft which is breaking has been replaced with a new part but there are thousands of these things out there and no warning has been issued. My local dealership. They have replaced 6 of these in the last 2 weeks. The dealership in cheboygan has replaced 5 in the recent past for a total of 11 in two dealerships.
Loss of power steering at low speeds such as driving in a parking lot. This happens when making rapid steering changes. It is very similar to the description of the current recall of gm cars. This problem happens with both steering directions. This happens several times each week and has been happening for about the last year and a half. It doesn't seem to be getting worse. It just stays the same.
When turning left or right a noise was heard. Dealer cleaned and lubricated the steering shaft.*ak 2002 chevrolet silverado experienced a noise when turning left or right. Vehicle was taken to the dealer and no problem was found but the steering shaft was cleaned and lubricated.
Front end clunking on my vehicle. General motors knows there is a problem on all c/k pickup trucks manufactured from 1999 to present but will not engineer a fix for the problem with the intermediate steering shaft.
When turning the steering wheel a loud rattling noise from the front end is produced. The cause has yet to be determined. Please provide additional information.
The front axle seal failed prematurely. *jb the consumer stated the intermediate steering shaft failed. *scc
After 3 weeks of ownership we started experiencing several problems with the steering and braking of this vehicle. Steering wheel would "catch" and make thumping noises as we turned right or left sharp turns (slowly). Brakes are going to cause an accident sooner or later as the pedal goes completely to the floor and thumps loudly but does not slow the vehicle when you try to make a moderately sudden stop. We had our truck in for service after owning it for 3 weeks and the idiots at spitzer chevrolet tried to tell us it was the trailer hitch making all the noise.....what a joke
While driving vehicle will continuously pull to the right, making it very difficult to steer. The dealership has replaced the steering gear and did some alignment, but problem still occurs. Ph the vehicle has been aligned on numerous occasions, and have not corrected. The front tires were wearing out unevenly. Scc
I was driving down a curvy maountain road and steering to the left in a turn. My steering locked up and I had no control. I got the truck stopped before we went over a several hundred foot drop. I had my wife, 3 year old daughter, and 6 month old son in the truck with me. I got the steering unlocked and drove home. I took the truck to the dealer and they said since they can not duplicate the problem they will not fix or replace anything in the front end or steering without duplicating the problem. I do not feel safe driving a truck that has done this. I usally have my children with me in a truck that is unsafe. I was told by the service manager that he will not authorize any repair without duplication. I asked him why he would send a truck out that was unsafe. All he could say was I care but no repairs without duplication. I conacted gm and I am waiting a reply.
Consumer states that the drivers side mirror vibrates causing a visual inability to see oncoming vehicles on the road. Dealer notified repaired and replaced problem reoccured. Ts
Vehicle pulls to the right at all times. Dealer replaced pitman arm and did an alignment, cannot remedy the problem.*ak dealer also replaced steering box. Still did not help remedy the problem. *ak.
While traveling steering bolt to the steering column came apart the dealership is aware of the problem.
Consumer states that while driving, the steering wheel locks up, the dealer could not find any problems, the consumer is afraid to drive the vehicle.
While driving 30-35 MPH front end on passenger's side collapsed to ground without warning.
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