2002 Chevrolet Silverado steering problems

Filed Apr 3, 2014 · Steering · 97,000 miles · CO

Tl* the contact owns a 2002 chevrolet silverado. The contact stated at any speed the steering wheel made a loud popping, vibration and clicking noise while driving the vehicle. The failure occurred while driving in reverse or when the contact made a left or right turn. The vehicle was taken to an authorized dealer who diagnosed that the intermediate shaft needed to be replaced. The vehicle was going to be repaired by an authorized dealer. The manufacturer was notified of the failure. The approximate failure mileage was 97000.

Filed Oct 13, 2010 · Steering · 67,000 miles · NC

Upper steering column intermediate shaft clunking noise when turning or on bumpy road, have to replace this part at my cost. Gm knows about this common defect but there is no recall on this part even though they manufactured 2 replacement shafts to fix this problem. I don't know why there is no recall. Seems a steering issue is important.

Filed Sep 11, 2009 · Steering · 6,500 miles · MD

Vehicle began making a clunking noise that could be felt within the steering wheel and steering column. Eventually became a rattle so bad that it was taken to a mechanic who informed us that there was a technical bulletin issued on this problem. #00-02-35-003c. Vehicle was taken to local gm dealership for repairs. It was stated on the n/c invoice that the solution was 'repack steering shaft with grease kit' part #26098419, vehicle had 6,941 miles on the odometer. Vehicle was fine for some time, but began to experience the same issue again. Local dealership was called and we were informed that there was nothing else that could be done. Vehicle now has just over 20,000 miles and is still making this noise and the feeling in the steering column is very bad. Feels as if something is going to fall apart at any moment. We have received no further information regarding this situation and will now try to contact gm to find out if a solution to this issue has been found. It actually feels 'dangerous', like the steering is not 'sure' and very loose and sloppy. We had a front end alignment performed just a month ago but that did not improve this issue. Obviously it is the steering shaft problem again. I feel this should be investigated to find out if indeed there is no safety risk.

Filed Oct 3, 2008 · Steering · KY

2002 chevy silverado truck has steering popping. Repaired once under warranty. Now I am having the same problem. The truck only has 36,000 miles and is in great shape otherwise. I researched online and found out that others were having the same problem over and over. This could become a serious problem if the steering fails. G.m. Should recall this and take care of keeping their customers safe.

Filed Jul 22, 2008 · Steering · 80,394 miles · AR

Tl*the contact owns a 2002 chevrolet silverado extended cab. While driving between 5-10 MPH, the contact has a difficult time making right turns. The mechanic stated that the steering rack and pinion failed. The current and failure mileages were 80,394. Updated 09/10/08 *bf updated 09/15/08.

Filed Apr 8, 2008 · Steering · 65,000 miles · PA

Tl*the contact owns a 2002 chevrolet silverado. While driving various speeds, the steering column makes a clunking noise whenever a bump is struck or driving over rough terrain. The vehicle was taken to the dealer twice to have the steering shaft serviced. The current mileage was 69,400 and failure mileage was 65,000.

Filed Nov 15, 2006 · Steering · DC

Consumer complaint concerning the 2002 silverado steering rod problems. *ts

Filed Oct 13, 2006 · Steering · 25,000 miles · VA

Clunking noise coming from the steering column, can be felt at any speed especially in gradual turns to left or right. Had problem fixed twice at dealer expense as a known problem. Now happening again, after having received a "redesigned" steering shaft. What is the problem? Should the steering shaft fail every 20k miles? What if it comes loose, on the interstate, at 70 MPH? Someone should act to get this resolved premonitory!

Filed Jan 10, 2006 · Body, Brakes · PA

2002 chevy silverado brakes failed at low speeds. *ts when the consumer took the vehicle to the dealer to be inspected, he was informed there was a problem with the ABS. The sensor was cleaned and a part was replaced. The consumer then received a recall notice in october 2005 regarding the ABS. The recall letter stated the consumer could apply for reimbursement. The tailgate rusted and broke. The steering relay and right front idler arm were replaced. The window regulator was replaced. The wheel center cap fell off.

Filed Oct 18, 2005 · Steering · 61,591 miles · NY

Dt: the contact states he owns a 2002 chevrolet silverado 2500 hd pick-up. While driving he heard a popping sound from underneath the hood. The steering became almost impossible to control, and when the brakes were applied it was almost impossible to stop the vehicle. Upon inspection from a service dealer, it was determined that the shaft in the power steering pump broke. The dealer stated that the popping sound was when the shaft broke. The dealer had to replace the old power steering pump with a new and improved power steering pump. The manufacturer stated there was a recall for the 2000 chevrolet silverado 2500 hd pick-up, but the recall did not extend past the 2000 model year truck.