Dt*: the contact stated while making turns, there was rattling in the steering column. The dealership greased the steering column but the problem returned.
2003 Chevrolet Silverado steering complaints
Page 2 of 4: complaints 11 to 40 of 80, newest first, as owners wrote them.
A popping noise was coming from the steering wheel when turning. Dealer replaced part under warranty and was informed today that it is bad again. I was told that they have not fix problem from gm and that all they do now is take a needle and fill with grease.
In september 2003, I purchased a2003 chevrolet silverado z71. On february 6, 2005, I had to have a "lube pack" replaced on the steering column. Everytime I turned the steering wheel, a loud noise was heard. On september 26, 2005, I had to have the "lube pack" replaced again, for the same reason. I took the vehicle in to the dealer again several months ago and I complained about the same noise. He told me, after checking it, that it would be best if I waited a little longer, because gm would only replace the "lub pack" one more time at their cost. After searching for similar problems on the web site, I see I am not the only person having this problem; many other purchasers of gm trucks are having the problem and it has been occurring since 1999. I was under the impression that part of nhts's job was to investigate and see that corrective action was taken so that the safety of drivers and passengers was insured. It also appears that no one, especially nhts, knows whether this steering problem constitutes a dangerous condition. I realize that a recall of vehicles to fix the problem would be most expensive for gm, which is having financial problems at this time, but gm is responsible for doing nothing about a problem that could be a serious one, even if just one life is lost because of it.
2001 silverado had clunking at low speed turns. Dealer packed grease and ordered new steering box. Never came in. Purchased 2003 hd silverado. At 50,000 the clunking at low speed turns is starting. You can hear and feel the play in the steering wheel. Is there a defect in chevrolet steering assemblies?
Dt*: the contact stated, at various speeds, the steering column made a clunking sound. The vehicle has been to the dealership three times for this problem. During each visit, the steering column has been lubed. The noise returns every time.
2003 chevrolet silverado hd, every year since I have had this truck, I had to have the steering gear box shaft sector lubed and once replaced. Just had this done again two days ago. This is an irritating problem since when it is going bad or needs lubed, it has a clunking noise in the front end and don't know whether this is a safety factor or not. So far I have been lucky and not had to pay for the repair but have been told that if it happens over a year after last repair, I will be responsible. This is a factory defect and I don't believe anyone should have to pay to have it done. I have had other chevy's and other makes of trucks and have never had this problem.
Tie rod came apart causing me to lose control of the truck. Truck veered into path of car causing collision.
Dt*: the contact stated while driving various speeds, there was a loud, popping noise within the steering column. The vehicle was seen by a dealer who lubricated the steering column. Afterwards, the problem persisted and the steering column was replaced. Although the popping noise resumed, the dealer determined the new steering column needed additional lubrication. The manufacturer was alerted of the problem.
Clunking noise in steering column. (intermediate steering shaft service kit).
Intermediate steering shaft keeps wearing out every 15 thousand miles and the dealer has replaced it twice in two years it is worn out again at 45k mi. And needs replaced . In my opinion this should be a 100k mi part at least.
On 25500hd silverado, steering has to much free play and is sloppy. Steering also wanders. Had alignment done 3 time within 2 month period, and steering shaft replacement per bulletin - did not correct situation. Still wonders to left. Not safe when hauling a trailer or not. To date this has not been corrected properly.
Dt*: the contact stated while driving in normal conditions, the steering makes a rattle noise. The vehicle was taken to the dealer several times for inspection, but the problem can not be duplicated or resolved.
Dt*: the contact stated while driving 10 MPH and below, the steering allowed too much play and maneuvered loosely. The vehicle was taken to the dealer who replaced the steering shaft. However, the problem still exists. The rack and pinion had a slight leak. The consumer has had numerous components replaced on the vehicle such as wheel bearings, ball joints, tie rod ends, control arms, steering gear, shocks, steering linkages, coils springs, wheel hubs steering column and the power steering gear. The intermediate shaft was replaced three times and lubricated the last time. The consumer was told the steering design was flawed, which contains a looseness that can't seem to be corrected. The transmission hesitated at times. The dealer stated the clutches were burnt and glazed. The tires were exhibiting premature wear. Updated 08/02/06. *jb updated 04/16/08
Intermediate shaft problem. Has been an issue since 99 model chevy/gmc trucks. The only fix they have is to remove the intermediate shaft and lube it every few thousand miles. At one time gm was replacing the shafts with a new model, however they cannot fix the problem and it keeps occurring. Not sure if the problem would lead to a possible injury situation.
Dt*: the contact stated intermittently, when the outside conditions are cold the steering is stiff. This occurs at any speed. The problem is worse when the brake pedal is depressed and turning the steering wheel. The dealership replaced the valve in the power steering. This has not corrected the problem. There is a technical service bulletin, #10013533, regarding this, but no repair available. The water pump gasket was replaced. The transfer case bearings were replaced. Updated 03/22/06.
Dt*: the contact stated while driving at 5mph, a popping noise was heard in the steering. The vehicle had 21,000 miles at the time of incident. The vehicle was taken to the dealer for inspection. The dealer discovered the steering shaft was fractured and broken. The dealer made all necessary repairs. However, the steering shaft was previously replaced at 10,000 miles. The vehicle is occasionally driven and only on paved roads.
Dt*: the contact stated while driving there was a knocking sound in the steering wheel. This occurred while turning left and right on normal road conditions and during normal steering. The vehicle was taken to the dealership for inspection. Upon inspection, the dealership replaced the steering shaft which remedied the problem. The manufacturer was alerted. Updated 03/03/06.
Dt*: the contact stated since purchase, every several thousand miles, there is excessive play in the steering wheel. The dealership has replaced the intermediate steering shaft 4 times, but this has not repaired the problem. Updated 3/17/2006 -
Dt: the contact stated while backing the vehicle out of the garage the steering wheel would not turn. He depressed the brake pedal and it would not stop the vehicle. Then he pressed very hard on the brake pedal and the vehicle finally stopped. Had the vehicle towed to a dealership to have it inspected. They found the hydraulic pump that controlled the steering and the brakes needed to be replaced. Repairs were made.
Dt: the contact complained about steering failure . Anytime the vehicle stopped the steering column locked. The brakes must be released, allowing the vehicle to move forward slightly before the steering wheel will turn. The dealership replaced the following ;the gear box, gear shaft, power steering pump and a valve in the power steering. After each repair the problem remained, and it was more evident in the morning when the vehicle was first started. The dealer has been in constant contact with the manufacturer, who responded by letter to the contact telling him this was a characteristic of this vehicle, and they would do no further testing .
Dt: contact stated there was a steering problem. He examined the truck and found there was a bend in the center link of the power steering. He contacted the manufacturer, who told him the problem stemmed from the 20 wheels and tires he had on the vehicle. The contact thought the bend was a factory defect based on his personal inspection of other similar vehicles.
Dt: the contact stated the steering column was loose and he heard a popping noise coming from the steering column. On june 29, 2004 the steering shaft was replaced under warranty. There was 35,000 miles on the vehicle . At 78,000 miles the problem recurred. Also, the steering was difficult to maneuver; especially at higher speeds, and when there were indentations in the pavement. The dealership agreed that the problem is with the steering shaft occurred again. The vehicle has not been repaired.
When turning vehicle at slow speed, "clunking" heard and felt through steering wheel. Gm dealer immediately identified problem as defective intermediate steering shaft. There is a huge number of complaints about this. If the shaft fails, would the vehicle experience loss of steering? Why is this not a safety item necessitating a recall?
Knocking feeling through steering wheel and floor while turning and on bumps as if something is loose. Steering shaft replaced at 13k miles, but problem still existed. Now vehicle has 17600 miles and problem is getting worse. Dealer refuses to attempt any repair.
Dt: contact owns a 2003 chevrolet silverado. There is abounce and vibration in the steering column while driving under normal circumstances, but it became worse while turning the steering wheel left or right. Sometimes there was a grinding noise coming from the steering column while turning the steering wheel. This happened every time the contact drove the vehicle. There was a remedy kit available from chevrolet that iwascovered under warranty or the contact would have to cover the expense. While the vehicle was still under warranty this kit was installed in approximately a year ago, but the vehicle was experiencing the same problems again. The new recommendation from chevrolet was to replace the intermediate steering shaft. The service dealer said the vehicle iwasout of warranty, and that there was no recall. The contact would have to cover the cost of the repair. The manufacturer stated that they were aware there was a problem, but if there was no recall and the vehicle is no longer u was nder warranty there was nothing that ccould be done, except for the contact to pay for the repairs.
Dt: 2003 chevrolet silverado. The consumer stated the steering was popping. This would occur when vehicle would hit a little bump or turn the steering wheel to the right or left. The consumer took the vehicle to the dealer at 20,000 miles, and they replaced the steering shaft on june 21, 2004. The vehicle started doing it again about two weeks ago at approximately 41,000 miles. The consumer wads going to call and make an appointment to take it in again. *ak updated 12/7/2005.
Looseness in front end steering. Clunking and wobble in front end felt through steering wheel. Repeat occurrence. First time require removal and replacement of steering intermediate shaft replacement pn 88963611. First occurrence happened at 28162 miles, second occurrence happened at approx 46,000 miles. Probable design flaw.
Consumer's 2003 chevrolet silverado developed problems with the steering column and the front shocks.***no answer required***. *mr when making turns or hitting bumps, the vehicle would vibrate. The front shocks were replaced. The more the consumer drove the vehicle, the louder it would get.
Dt: 2003 chevrolet silverado extended cab short wheel base 2 wheel drive truck. While driving over rough surfaces,there is noise in the steering. It was repaired under warranty on august 16, 2004. The intermediate steering shaft was replaced. Chevrolet claimed that the consumer had to pay $80.00 as a diagnostic fee. In addition, has to pay for the parts and $275.00 labor fee. The dealer agreed to wave the $80 inspection fee if they id the work. The manufacturer said that it would be up to the consumer to have this fixed, and the dealer would determine if it would be safe to drive the vehicle.
Dt:contact stated the braking system was defective. The pedal went down very far and was spongy. It took a long time for the truck to stop. The consumer stated pumping the pedal did not help. Contact bought vehicle new and was having this problem somewhat since he purchased it, but did not realize it was so bad until he drove other vehicles. This happens at any speed. The dealer said it was operating as designed. *ak the consumer stated the ABS light came on. When the consumer drove 45 MPH down a gravel road, and applied the brakes, there was no ABS function and the wheels did not lock. Although the truck did eventually stop, it took a great distance to do so. The steering shaft was replaced.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2003 Chevrolet Silverado?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history