Dt*: the contact stated the fuel gauge on the vehicle is inoperable. The vehicle has not been seen by a mechanic. There is a the federal safety agency recall, # 05v155000, regarding the fuel pump. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN.
2001 Chevrolet Suburban fuel system complaints
Page 2 of 3: complaints 11 to 40 of 60, newest first, as owners wrote them.
Dt: the contact noticed a very strong smell in garage that would almost burn the eyes, and leave a stain on the floor. He contacted the dealership, but since the vehicle was out of warranty they would not offer any assistance. The vehicle was taken to an independent mechanic, who determined that the main plastic fuel tank cracked. There is a hose that goes between the two tanks it was not cracked at the hose, but it was cracked at the top of the plastic tank. The main tank was replaced at contact's expense. The vehicle was never in an accident, and never was used as an off road vehicle. Also, the manufacturer was contacted , and they provided the contact with a case number and explained to him there was nothing they could do about it. This was always noticed after the vehicle was filled up. *ak updated 1/11/2006 - the consumer filed a complaint with the manufacturer.
Dt: the contact states received the federal safety agency recall campaign 05v155000 on november 17, 2005 concerning the fuel pump. The vehicle was taken to the dealership for service, after she picked up the vehicle the check engine light illuminated. The dealership was contacted , they advised her that it was because they worked on the fuel pump and it would go off in about a week. Afterwards, the vehicle back fired, and the check light engine light was on. The vehicle was taken to the dealership on november 30, 2005. The dealership contacted her on december 1, 2005 stating that the fuel pump/ fuel filter needed to be replaced, and the injectors needed to be flushed. The repair would be over $1000 in damage.
Recall repair done on chevy suburban 2001 which involved taking down the fuel tank (new wiring harness installed). Has serious concern now, that the car is now less safer due the fuel tank mounting and dismounting. In fact my fuel gauge started not working after this and now they have take down the fuel tank again. Is there any evidence that this type of service work may actually cause further safety issues which may involve a vehicle fire ? Is this really the proper way to correct a safety issue which has already created a recall ?
Dt: the contact stated there was recall 05v155000 for this specific vehicle. When he contacted the service dealer they said if this vehicle did not have a defective fuel tank the contact would be responsible for the cost of the diagnostic service. The consumer contacted the manufacturer, and they supported the service dealer's decision. The consumer received a recall notice through the mail informing him of the recall. *ak updated 11/16/05.
Dt: the contact owns a 2001 chevrolet suburban. While driving on the highway on september 15, 2005 vehicle the fuel module melted wires that tripped the circuit breaker which shut the car off. The failure occurred under the hood. No crash reported. Vehicle did go into other lanes. *ak a recall was issued for the fuel module but the recall kit was not available. The dealer replaced the old faulty module with a new faulty module which mean that the consumer's vehicle could stall again. The dealer doesn't know when the recall kit will arrive.
Dt: the consumer owns a 2001 chevrolet suburban. In october 2004 the vehicle quit. A fuse was replaced at a cost of $137.75. This amount included the towing fee. On 12-07-04, the vehicle experienced the same problem. The consumer had to pay $306.00 to have another fuse replaced. This included diagnostic fees. On 12-14-04, the same problem occurred and the dealer replaced the fuel pump at a cost of $567.55. The contact received recall campaign# 05v155000 concerning the fuel pump about three-four months ago. The dealer and general motors refused to reimburse the consumer for the aforementioned work performed because the recall hadn't occurred. The recall stated that the consumer would be notified on 10-19-05 because the parts were available. The consumer thought that this was a very unusual amount of time for him to wait for reimbursement. *ak (11/22/05)
Dt: the contact owns a 2001 chevrolet suburban that simply would not start. This happened without any prior incidents and without warning. The contact had the vehicle towed to a local mechanic shop. The mechanic noted there was an internal fuel pump leak. The contact paid out of pocket for the repairs for which the mechanic performed. After repairing the internal fuel pump leak there were no further problems. The contact later received a notification letter prior to a the federal safety agency recall being issued, when the contact tried to seek reimbursement gm denied his request citing that this vehicle did not qualify and the VIN was not included. Gm will not reimburse for the repairs. *ak.
Dt: there is recall # 05v155000 for the fuel module reservoir assembly where the wire breaks the seal in the gas tank. Contacted the dealer. They took the gas tank off and that the fuel module was bad. The wire got warm and caused a hole in the connector, and fuel vapors leaked out, and engine light appeared on august 25, 2005 . That was why I the consumer took the vehicle to dealer. When the gas got low the gas gauge would go all the way to and back to the actual amount of gas that was in it.
While driving on the interstate at 70 MPH, the car suddenly died. Luckily we were going down a hill and no other cars nearby, so we coasted to the shoulder. Car would not crank - it was completely dead. It was towed to dealership. They said a fuse was blown which caused the problem. They did not know why the fuse was blown. They gave us several extra fuses in case it happened again. We were on our way home from vacation, so we took the extra fuses and finished the trip home. A couple days later the car would not crank. We took it to the local dealer, who found that the fuel pump was causing the fuse to blow. We had to pay over $800 to replace the fuel pump. We are hoping that gm will re-imburse us, since this sounds similar to the recall. They say that even though we've had to pay for the problem, we cannot file any paperwork until november. So it'll be at least until then before we get any money back, if at all. In the meantime, it sounds like the new fuel pump is susceptible to the same problem.
I had my chev. Suburban 1500, yr. 2001 in for the 60,000 mi. Service and a new fuel filter was replaced according to the needs. I had problems right away with fuel being below 1/4 tank. It was stalling out. No low on fuel light came on, but the service engine soon light did. That was at 1/8 of a tank. It felt like I was going to run out of gas. I reported it immediately to the oil can henrey's were the service was preformed. They manager gave me a fuel additive. Didn't work. If I got to 1/4 tank it would do the same thing. It was recommended to me that I have a diagnostic check at the dealer. They replaced the filter and siad it was a defect. The problem is still present, it has been 7 months, 2 fuel filters, 2 sensors, and I still have a problem. I have to take it back again, and I took in the recall sheet that is still under investigation on my make and model. And also the last time I was not able to fill my whole tank. It would only take about 18 gal. And shut off. All the symptoms are what is discribed in your investigation. Please contact me.
Significant fuel leak from gas tank of 2001 chevrolet suburban. Will leak at approx. 1/2 gal per hour. Will leak when running at idle, running at speed, and stopped, engine off. Please take note - the vehicle would still run with the fuel tank leaking significantly. No error message was displayed in the vehicle message display. No fire occurred, but with close proximity to exhaust system, risk for fire would appear to be extreme. Delivered vehicle to dealer to inspect. Upon pressure test, dealer found leak at top of tank in pass-through connector. Leak was occurring because wire inside tank (fuel pump lead) melted, and created hole in pass through connector. Entire internal tank fuel pump and fuel level sender assembly replaced. Dealer technician reported he had seen this before, but usually the vehicle would not run, or a check engine light would be displayed. This vehicle would run, and did not display any message in the vehicle message display. Dealer would not acknowledge a recall in their systems or support a safety issue search. Gm would not acknowledge any recall or safety issue concern during calls placed on 5-13-2005. Gm service request was submitted by owner via phone - open service requst #1-335303835. Cost to repair was $996.38us, all paid by owner. Owner (me) has all receipts and defective parts. Failed wire lead on internal pump is visibly melted. Cannot confirm replacement part (gm # 25315983) is not also defective, and may also lead to reoccurence of the same problem - melted wire, gas leak, potential fire or explosion.
Fuel leak due to fuel pump wiring and connector. Lost 3/4 tank of gas.
I stopped to get gas 1 mile from my house on the way to work. I filled the tank and got back in the car. When I tried to start the engine it continued to turn over but would not start. I tried 3 times. A person behind my 2001 suburban noticed gasoline leaking beneath the car. It initially was leaking about a 1/4 gallon per minute. The fire department and hazard response team was called. The spill was limited to 2 gallons. A toe truck took the car to the dealer. The dealer determined that a short had occurred inside the fuel tank which caused the fuel pump to melt and leak to the atmosphere. The service rep (trent) told me he had not seen this before. I was also told that it was unlikely to cause a fire because it is in a low oxygen environment. However, I found several complaints about the same problem with 2001 suburbans on the internet in less than 5 minutes of searching after returning home.*ak the 2001 suburban has only $44,000 miles on it. I believe this is a very serious incident needing immediate remedy from the manufacturer. The cost of the repair was $731.01. A new fuel pump module 25315983 and filter 25171792 was installed. Cost of parts alone was $441.88. The rest was tax and labor. In addition I paid towing cost in the amount of $ 99.84.
With engine running, there is always a loud whine noise from fuel tank. I suspect maybe fuel pump. 52000 miles. Http://www.automotiveforums.com/f1451-suburban.html you should add "automotive forums" to your source list on this website.
Fuel pump failure on a 2001 suburban.
This is my 2nd complaint. First was odi # 10088120. Since posting that complaint, my fuel pump has failed 2 more times. I have been trying to research this on the web, and have found quite a number of similar complaints in automotive forums about fuel pumps failing in suburbans and chevy trucks from many different years. These complaints don't seem to have made it to the federal safety agency. It also seems that once the problem arises, it continues. There must be some underlying defect in the vehicle that is causing these pumps to fail. I think it is ridiculous that I will have to trade this car in because I can't keep it running, and it isn't even paid for yet.
Consumer was traveling 45 MPH and vehicle stalled. Consumer was unable to restart vehicle and had it towed to dealer. Mechanic determined that the fuses and circuit breakers needed to be replaced due to melted wires. *ak the consumer stated that the bare wires melted insulation on the fuel pump in the gas tank. Failure due to a bad connection causing heat. One wire melted into the adjacent wire causing the fuse to blow while emerged in fuel.
2001 chevrolet suburban would not start after sitting approximately three hours after driving it a distance of approximately one mile. Vehicle had to be towed to local chevrolet dealership after hours so the vehicle was not looked at for about two days. When I call ed the service writer to inquire about the vehicle he stated it was still parked outside. When I asked what the problem may be he stated, "probably the fuel pump." the vehicle had not even been looked at by a mechanic when the initial diagnosis was made. It turned out to be a very expensive repair for a fuel pump replacement.
Gas tank leak as described in previous reported claims.
Fuel leaked from the tank after the consumer put gas into the vehicle. The differential broke which caused a grinding noise. *nm the vehicle was taken in for service and found that the elevtrical wires around the neck of the tank were melted and the tank had to be replaced. Consumer stated that the short in the electrical lines could have cause a fire. On a road trip the vehicles right rear break started grinding into the pads.
Fuel gauge was defective. When the tank was full it registered half, and when it was half it registered empty. . Consumer ran out of gas twice. Manufacturer stated no complaints or recalls on this matter were found.
While driving vehicle stalled. Consumer replaced the fuel pump. Consumer indicated that fuel pump could catch on fire and melt the wires.
Wiring to fuel pump inside of gas tank getting hot enough to melt wire insulation and plastic connector resulting in gas leak at fuel pump module. Had replace fuel pump module, but its my concern that a fire could be caused by overheated wires inside of fuel tank.
Fuel pump wiring melted inside gas tank and caused vehicle to stall at highway speed in heavy traffic. Power steering and power brakes were lost making it difficult to control vehicle and safely get to the shoulder. Mechanic who replaced the pump owns an older suburban and had his fuel pump fail multiple times until he replaced it with an aftermarket pump.
Vehicle stalled while driving. Also failed to start. These failures were due to defective fuel pump. When the diagnostic test was performed fuel pump wasn't holding pressure. Vehicle was serviced 11 times by eight different dealerships for this issue. The fuel pump was replaced, but the failure recurred.
While driving 60 MPH vehicle lost power . As a result, consumer had to engage the vehicle into neutral and coast over to the side of the road. Dealer stated that fuel injection system malfunctioned.
After filling up with gas at sam's, I drove down to the sams store to make purchases. When I returned to my vehicle, a pool of gas was underneath and beside my suburban causing a huge fire hazard. The fire dept. Was called to the scene and offered to escort us to our choice of repair location. The local chevrolet dealership replaced the fuel module which they said had "gone bad" and caused fuel to be pumped out of the tank. The possible hazards to me and my family associated with this fuel leakage terrify me.
Fuel pump wires experienced an electrical short. As a result, the fuel tank produced a hole, causing leakage when putting in fuel.
Fuel pump wires overheat when the weather is warm. As a result the vehicle becomes inoperative.
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