I recently had the fuel pump unit replaced on my 2001 suburban for the 2nd time. The vehicle is only 2.5 years old with 19,000 miles. This is a very dangerous problem because the vehicle just shuts down while driving and will not restart. This most recent time I was in the middle of rush hour traffic on the upslope of a hwy bridge. Luckily I was not rear ended while waiting for assistance. I feel there is some type defect in this product. I even asked the service advisor at the dealership if this is a common problem and he said yes. Please initiate an investigation into this issue. To have this problem 2x within 2.5 years is dangerous and unreasonable. I saw the warranty papers and it cost over $500 each time to replace the fuel pump. When is it going to go out next? Where will I be? And who is going to pay for it when the car is soon out of warranty?
2001 Chevrolet Suburban fuel system complaints
Page 3 of 3: complaints 41 to 60 of 60, newest first, as owners wrote them.
Filled tank and parked vehicle in garage. Whole house was permeated with gas fume odor. Found a pool of gasoline between the driver side front and rear doors. Mechanic said that the fuel pump wire overheated and melted an electrical connector allowing fuel to leak out.
I replaced the gas tank on my 2001 chevrolet suburban on 2 jan because I had detected a gas smell. My independent mechanic discovered a leak in the tank because it had split at the midpoint in the side of the tank. When I contacted chevrolet, that said that they did not want to see the tank because an independent mechanic replaced it instead of a chevrolet service facility. My reason for writing is that the gas tank split for no apparent reason. Since nothing struck the tank to cause the split, I believe that this is unusual and worthy of note. The original tank was defective, in my opinion.
2002 chevrolet suburban VIN# [xxx] dealer reported coolant line failure caused by friction of metal coolant line rubbing against fuel tank. Dealer refused to repair and remove/repair cause of line coming into contact with fuel tank. *la information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While refueling vehicle fuel started spilling from the fuel tank. Consumer was told by the dealer that fuel pump shorted out, melting a seam, and causing the leak.
Twice, consumer noticed a line of gas on the ground in parking lot coming from the vehicle. Once was leaking from the fuel pump module connector and once from a faulty seal between the fuel tank sending unit and the gas tank. This problem only occurred when the tank was full.
Per the dealer repairman the fuel pump/assembly above fuel tank "cracked" causing large loss of fuel directly under the vehicle. *ak the car without warning would not start after being filled with gasoline. After several attempts to get the engine to turn over, I stepped out of the vehicle into a large fuel spill. I quickly removed 4 small children from their car seats and evacuated the vehicle. The fire department had to come to secure the area and prevent ignition of the fuel spill. This is a serious defect that needs to be addressed which luckily did not cause harm/loss of life.
Consumer states the fuel pump module (connector) was leaking fuel due to a fuel pump wire that had melted inside the fuel tank. *ak gm replaced the 10-amp fuse with a 20-amp fuse. This caused a fuel leak. Consumer wondered why the fuse didn't blow to prevent leakage. Gm did offer a 45/55 split but the consumer wouldn't be informed of the findings after an investigation was completed. *ph
Gasoline leaked from tank upon filling. I had vehicle serviced and dealer found that insulation had melted on wires on fuel pump internal to fuel tank. Was advised to keep at least 1/4 full to prevent the problem. Both the leak and melted wires imply a safety problem.
The fuel pump failed, which caused the engine to shut down.
The consumer discovered gas leaking from under the vehicle. The dealer stated the electrical over heating of the fuel pump module caused the leak. The wires entered the fuel tank charged and caused the cap to melt/deform which resulted in the leakage.
Defective fuel pump. Mr correspondence in reference to a 2001 chevrolet surburban. *cb
We bought a 2001 chevy suburban , brand new. Since we owned it, the air conditioner motor failed the first month, front left shock pops when turning, driver's seat warmer doesn't work (possible faulty switch), the 5.3 liter engine knocks and pings like crazy even when using 93 octane fuel on a steady basis. The front passenger seat was found to have cracked seat rails but dealer had no replacement rails, have to order them. Gas gauge doesn't read right (when on the red line it still has 6 gallons in the tank or 20% fuel left) the thing is a piece of crap! Gm didn't give a darn either. If you call to complain you get the run around. This is their top of the line passenger truck (suburban lt) and definitely not something they should be proud of. I definitely will not buy another, my parents just bought a new ford expedition since they saw all the crap breaking on this thing. Other friends have also not gm after seeing first hand my brand new lemon. Another friend of mine is on his 3rd replacement motor for his camaro window. He bought AC delco motors each time and they all stopped working within one year. All of these products, including my suburban are being made in mexico I just found out. I think that they must have a big problem with quality control down there or their sampling size is nil. Well I hope gm has made a bundle of profits off nafta because they've definitely lost at least 7 sales that I know of due to my $40,000 piece of crap. I wouldn't recommend this car to anyone. I have heard of others complaining of the same pings/knocks in their 5.3 liter gm engines. Does anyone know of a class action lawsuit regarding this? Oh and the emergency brake is way too loose.
On march 30 my 2001 surburban quite running in the middle of a 6 lane highway in hattiesburg, ms. It would not crank again and even though I knew I had plenty of fuel the guage was showing empty. I was told that the fuse controlling the entire fuel operation had blown and after replacing it the dealership in hattiesburg said that they could not find another problem. Yesterday, april 11, I was on a 2 lane highway stopped for construction when it suddenly quit running again. I had an extra fuse this time but I had to get out in the line of traffic in order to open the hood and replace the fuse. When I tried to crank it again the fuse immediately blew. The vehicle again had to be towed to a repair shop. This time I was told that a wire was burnt and it caused the fuel pump to short and blew the fuse. I have not been told why the wire burnt and would like to know if you have had this problem reported with other surburbans.
Consumer smelled gas in and outside of vehicle with bubbling sounds from fuel tank. When consumer opened fuel tank a 12 foot stream of fuel sprayed out of tank. Dealer has been contacted, and could not duplicate problem. Please provide further information.
Fuel tank three valve cap prongs were cracked and caused the fuel to leak out. They were located on top of fuel tank/ under, and to rear of driver's seat. Had taken vehicle to dealership, and mechanic replaced valve cap.
When filling vehicle with fuel, fuel blew back out on consumer's hand. Dealer has been notified. Dealer was unable to duplicate problem. Please provide further information.
While driving noticed a fuel leak.
Consumer can hear truck percolating. Also, can smell gas coming from vehicle, and it goes all through house.
No summary listed for abov evehicle.
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